U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,176 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changed my address and they would not give me a reviewed quote on my policy so i found a cheaper one and now they want over 700 pounds for the cancellation. I'm gonna have to take them to court on this. STAY AWAY”

Helpful Report

Posted 4 years ago

“Very disappointed and dissatisfied the way I’ve been treated the rest will be settled in a court of law”

Helpful Report

Posted 4 years ago

“Worse company ever. You first accept a policy and pay online thinking that's it but nope, they then go through your details to then artificially "score" you (no idea what rating system they use) to tell you, you can no longer take the policy unless you pay X amount more. I decided to in fact just go ahead (the rush tactic) but later wanted to cancel during the cool off period. I was then charged £75 fee for this cancellation and didn't get my money back until over 30 days had passed (so they hold onto your money!). Avoid. Even if it means paying a little more for your policy elsewhere.”

Helpful Report

Posted 4 years ago

“the worst insurance company! they are increasing the price every 2 months!!! a real stealing of money!!!! I cant stop working with them, because they want to charge me full annual price!!!!!!”

Helpful Report

Posted 4 years ago

“Worst costumer service I will never use this company agin ana i seed to my friends my family to avoid as well and were xp cost 270 for months is very shet services”

Helpful Report

Posted 4 years ago

“AVOID !!! AVOID !!! AVOID !!! This coming is a scam and will take your money !!! Avoid at all cost.”

Helpful Report

Posted 4 years ago

“Just had exactly the same scam pulled on me which made me question if it is a scam company. They give you a price through comparison then call you back with a different price. But before doing so take the original amount from your account. I refused the increased offer but found they have debited my account. Then its a 7 to 10 wait for a refund minus their costs? What costs, no agreement was made. Be very careful with this company that's all I can say I'll come back and add more when I see how much they scam off me”

Helpful Report

Posted 4 years ago

“Someone should call the police on these people they steal your money deposits by increasing the premium after you have paid in the full knowledge 9 out of 10 people will refuse to pay the extortionate re evaluated price and then charge you £75 to try and get your money back, whist everyone's deposit money is held in their account for 30 days to earn interest. Hence they tell you 30 working days for refund less £75.”

Helpful Report

Posted 4 years ago

“Stay away from these. When u got quoted price and u call they give you higher price. And charge you higher cancellation fees just bcs they made some changes to the policy!”

Helpful Report

Posted 4 years ago

“Uhhtrrttuyhh”

Helpful Report

Posted 4 years ago

“Worst costumer service”

Helpful Report

Posted 4 years ago

“Appalling customer service it took 4 calls to resurrect my issue as your call handlers kept disconnecting the call with no explanation so after going through the same information 4 times in 10minutes I was finally fobbed off yet again I will never use this company again in future and will highly recommend my friends and family to avoid aswell I hope all future conversations do not turn out to be the same And the matter of my having my car taken due to you error will be corrected and I won’t be out of pocket a further £200+ which I am currently”

Helpful Report

Posted 4 years ago

“Unfortunately as a existing customer I can't get quotation for my recently purchased vehicle because of some technical problems, for me it's affecting my job, family finances as well because have to buy short term insurance every day because been promised multiple times buy customer service that it will be sorted within few hours.”

Helpful Report

Posted 4 years ago

“Spoke to Alex from U Drive Cover. Approx 15:25 - 15:30 Literally rang up to ask for a quote. Was dealt with a rude and arrogant customer service advisor. Asking questions is important however he was very unprofessional and rude, talked over me. Stay away from this company unless you want your time wasted.”

Helpful Report

Posted 4 years ago

“If I could give this company 0 stars I would absoloutly usless i really wouldn't waste your money with them customer service is non existent they have little care for their paying customers ... avoid like the plague CONFUSED .COM you should be embarrassed to have them on their list of trusted providers its totally beguiling as we only find out of their terrible record after we've been had CONFUSED. COM with all of their money and advertisements you are really letting your costumers down and I will be following this up with yourselves”

Helpful Report

Posted 4 years ago

“Absolutely awful experience I never leave reviews but left this for a reason so others don’t fall into the same trap! As if you read down they play the same card on so many of us! Done my policy online then get a call, random I’ve never done that before in 10 years of driving, my insurance has gone up slightly.. ok I agreed as it was minimal. Then I receive a missed call the next day and got an email saying it’s gone up again by another £181! My cover on my old car was still running so they wasn’t insuring me legally till the 16th December, then they tried to offer me a refund a £100 less than the initial payment I made online and a £75 charge! And I still haven’t received my refund even though she said 24 to 48 hours Disgusting avoid at all costs”

Helpful Report

Posted 4 years ago

“Do never buy from them they gave me price I paid in full thn contacted me canceling , charging me 125 for 3 days and giving me unbelievable price . They need 30 days to refund . Absolutely thieves and rubbish”

Helpful Report

Posted 4 years ago

“Don't use this company, I have paid deposit for my insurance through MoneySuperMarket later on that day they couldn't provid me a insurance but they still charged me £75. Apparently that's they policy DON'T USE THEM”

Helpful Report

Posted 4 years ago

“This company is middle mans brokers, professional robbers, giving one price, you pay the money and then call you back with increased price putting you in award situation. Also they using different insurance companies which you would trust is research. the paperwork is not legit and unprofessional. If you covered by them ,pray that will go smoothly trough the year and no one will drive in to you. Only business oriented company !!!”

Helpful Report

Posted 4 years ago

“PLEASE DONT GO WITH U DRIVE ABSOLUTE RUBBISH AND TAKING MONEY OF YOU AND NOT REEPAYING FOR 30 DAYS SO THEY CAN GET A LITTLE BIT OF INTEREST FROM YOU What aloud of rubbish i have been on the phone to them they did cancel my insurance due to things being on my profile which was not me asked for my money back but told me its going to be 7th January asked who my insurance was they would not tell me all aloud of SCAMMERS”

Helpful Report

Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,176 reviews