Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

“Worst insurance broker in the entire uk would strongly recommend avoiding at all cost if I could give lower than 1 star then I would be of. I’ve been with u drive cover for two years the first issue is giving my false quote then if there’s an issue you get passed left right and centre like a football. Then there biggest scam is the CANCELLATION FEE if you are unlucky to join this false company then to leave rhet charge at least %60 of your yearly premium the worse of it is I complained but didn’t get a response from the complain department because it’s probably non existent.”

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Posted 3 years ago

“Absolute wankers now sending debt recovery letters everyday because they cancelled my policy for no reason on the 14th day, oh and keep calling tou saying the insurance premium has gone up every other day just to take money. Absolite scum the lot of them”

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Posted 3 years ago

“took the insurance out , never before did i have to keep on confirming my details. it was endless.. at every stage I was told nothing more to do then next dsy another email to say I NEED TO DO THIS otherwise it could be cancelled... in the end I cancelled”

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Posted 3 years ago

“Terrible experience, they make you call them back. Then say the cost has gone up, then charge you a cancellation fee! Complete cowboys! Avoid at all cost.”

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Posted 3 years ago

“Completely agree with the below. Offer you a quote. Make you pay a large deposit then say that the quote has increased, when you then try and cancel they charge you £75! Thieves!!”

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Posted 3 years ago

“Very Very poor and disgusting customer service. Charged £75 for cancellation after 2 days. And timescale or refund they say is 30 days. This day and age, means really 30 days to refund money. They are definitely unprofessional and use clients’s money.”

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Posted 4 years ago

“Complete Scam Artists and £75 worse off for the pleasure ! AVOID AT ALL COSTS If i could leave 0 stars i would - and wow i should of read the reviews, Took out a policy the day i purchased a car - all went through via go compare and as normal id expect to be insured from that point, No - after receiving a call to discuss the policy turns out i put the incorrect purchase date, after taking delivery of the car i chased for over 24 hours to be promised call backs just to confirm insurance was in place, now to my surprise I'm told i cant be insured and a new premium of nearly £2k per annum is all i can get, I asked to cancel and i'm charged £75 for the privilege, how can a company charge somone when no insurance was in place, rude and improper staff, a disgusting company to deal with DO NOT EVEN CONTEMPLATE APPROACHING, how can i be charged £75 to cancel something that isn't even in place, although i did receive an email saying thank you for cancelling your car insurance, COWBOYS at best !!”

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Posted 4 years ago

“Rubbish insurance cover my car broke down and when I called for recovery they said the never send my policy to them so I had to pay for the recovery and I called them to they said it’s ben send over , and I want to cancel my policy they said I have to pay 10 percent that code 1000 pounds ridiculous”

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Posted 4 years ago

“Steeling money for poor people. I no recomand the is company for no one!”

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Posted 4 years ago

“The worst and most dangerous insurance in England is; UDrive cover Limitet. I am a poor man with two children and I bought a cheap car from 2003 so I could take children at school or shopping. This company let me do the insurance online and charged me a deposit of £ 297. I called U Drive Cover Limited Customer service, asking if everything is ok and when I can drive. One of the supervisors told me that I did not have insurance and that I could not drive. I told him to return the money and look for other insurance, but he told me that it would cost me to cancel the policy for £ 125 and plus that I had about 5 claims and an accident, I had to stop the whole amount of £ 297. Dear English and foreigners living in Uk I'm not the first victim to take money from me, there are a lot of people who have nothing to eat, because this insurance company took the last penny from their account. Dear Beautiful England! Please stop and punish this company U Drive Cover Limited. I would like this message to reach and see the Queen Majesty, for this company to be punished. God be with you good people!”

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Posted 4 years ago

“Useless - obtained quote via quotezone and paid the policy in full, got a call back the next day confirming the details, and then was told credit check needed to be done, even though I the premium was already paid in full via credit card. Then got a call back saying my credit rating wasn't as good 65% out of the 75% minimum, and that the premium would need to go up by £150.. ridiculous, as the policy hadn't started, asked for it to be cancelled as I didn't agree with the new fee. Got full refund a few days later. Got a better quote without any hassle all done within a few mins and cheaper elsewhere.”

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Posted 4 years ago

“Absolutely multi-scam. Because I am from different country and i cant speak proper English and this company is scamming me. I paid £297 and 2 hour later they ring me and they said to me i have to cancel your policy and i refund only from £297 only £172 i ask why, they said to me cancellation fee cost £125. This isn't right to cancel the policy with my money. This company is scamming people poor and rich people and doesn't matter if they have money or not. I public this review for everyone who try insure the car on this company, 100% don't try to do you will see after you pay.”

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Posted 4 years ago

“Expensive , claim team was unfair, some of the staff was rude(not aĺ of them) !!!!”

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Posted 4 years ago

“I erroneously booked prematurely,they refused to reimburse me(allowed me £18 out of £147) and just thieved the rest.Have nothing to do with this crowd!”

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Posted 4 years ago

“Customer service agents could not careless. Attitude stinks”

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Posted 4 years ago

“Never again”

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Posted 4 years ago

“Horrible people”

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Posted 4 years ago

“never ever take a policy out online.. compare the market need taking to court to allow this cowboy company to operate on there site.. basically took a policy out as they were the cheapest.. paid a £280 deposit.. the total premium was 1295.. didn't here anything for 2 days.. when they rang met they said they needed to validate my details..? basically asked me all the same questions again.. nothing had changed.. said they would call me back 30mins later with a decision..? hang on why have I just paid for a policy if you still haven't made your decision..?? I rang them back hours later to be told I had a high validation score of 67% but 75% is the amount needed to keep the original policy price.. yes you guessed it the new policy price was £2800... I told them to refund my deposit and stop wasting my time to which they replied ok but we are keeping £75 as a cancellation fee.. never use this company I am taking them to the small claims court for my £75 back and I suggest you do the same as if you are reading this it has probably happened to you too”

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Posted 4 years ago

“30 days for a refund of my deposit, zero confirmation that it is even happening a week on, and a 75 quid charge, all for their error. Fantastic service. Good job I don't need the 500 quid deposit back desperately isn't it, going to be having a word with trading standards, citizens advice and my local MP over these guys, took my money, told me I was insured and fine to drive, went out in new car, text message telling me I'm no longer insured, in a car I've just paid 25k in cash for, sat almost 30 miles from home. And now, I'm supposed to wait a month for my money back.... no problem, it isn't going to be great for your company though, I have plenty of time to keep leaving these reviews on as many platforms as I can, you may think it's acceptable to treat customers badly and withhold their money for a month, I don't, so I truly hope it was worth it because I promise, I won't get tired of leaving these, not when you're happy doing me for 500 quid. Also had an email from this company almost threatening me for saying i'd chargeback my card, funny that isnt it :) These reviews will keep on coming until my money appears! ALL THE BEST!”

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Posted 4 years ago

“30 days for a refund of my deposit, zero confirmation that it is even happening a week on, and a 75 quid charge, all for their error. Fantastic service. Good job I don't need the 500 quid deposit back desperately isn't it, going to be having a word with trading standards, citizens advice and my local MP over these guys, took my money, told me I was insured and fine to drive, went out in new car, text message telling me I'm no longer insured, in a car I've just paid 25k in cash for, sat almost 30 miles from home. And now, I'm supposed to wait a month for my money back.... no problem, it isn't going to be great for your company though, I have plenty of time to keep leaving these reviews on as many platforms as I can, you may think it's acceptable to treat customers badly and withhold their money for a month, I don't, so I truly hope it was worth it because I promise, I won't get tired of leaving these, not when you're happy doing me for 500 quid.”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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