U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,176 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a policy in May and paid for it upfront. Due to a change in circumstances, I cancelled the policy before it started. After disputing the £75.00 cancellation charge, I agreed to pay it. I have been waiting 5 weeks for my refund and still no sign of it. My initial email was ignored, then I was advised the 24th, then the 26th, and now it's the 28th and I still have not received the refund. As you can understand, it is a fair amount of money and this unnecessary delay is now having a detrimental impact on my finances”

Helpful Report

Posted 5 years ago

“very bad , First time Quote is Cheaper price,but after that more£430 ,i need to return but have to change £80.it is fraud”

Helpful Report

Posted 5 years ago

“Left me in a impossible position took my money online then started putting the quote up in the phone when I asked to cancel they was going to charge me 80 pound cancellation plus waiting days weeks for my deposit back making it so I coudnt go anywhere else. Got a really bad insurance deal. The worst imaginable will never use again”

Helpful Report

Posted 5 years ago

“Embarrassing company, take your money straight away then ring you saying going to be another £240 so no reason as all details are correct. Then when you want to cancel and actually go with a company who isnt trying to pull your pants down. To be told takes 30 days to be paid back. Shocking, now have no van insurance and £1500 down waiting for refund. Avoid company like the plague.”

Helpful Report

Posted 5 years ago

“My original quote online was £1800 by the time I’d bought the policy it had cost me over £2300, I then asked if I could pay a extra £100 to take my monthly payments down, I’ve just had a email saying that they are taking that £100 towards my deposit and my monthly payments are still the same 🤔 a very expensive company I’m already regretting my decision”

Helpful Report

Posted 5 years ago

“Very bad customer service For cancellation my insurance asking £514”

Helpful Report

Posted 5 years ago

“Poor service”

Helpful Report

Posted 5 years ago

“Avoid them, how long I need to wait to get back my money ?”

Helpful Report

Posted 5 years ago

“Terrible customer service AVOID THIS COMPANY I was driving unaware that was no insured Had to call up to find out why they should contacted me. Also charge some very strange cancellation fees Please avoid”

Helpful Report

Posted 5 years ago

“Definitely A V O I D this company. They are unbelievable bad. They are insurance brokers who takes the deposit of £200 first before completion of the contract. You are told they will call you within 24 hrs to confirm validation and send you paperwork over to tour email. During this call you are told that your car insurance is not £934 pa but £1800 and it turns up that the deposit you have paid is not sufficient so you need to top up of another £60! In the end they try to convince you to buy the worst car insurance (£3000 excess!!!) for 1800 pa with basic cover, while with tesco you get a deal with £150 excess and extra futures for £1300 pa. This companies sales strategy is absolutely aoutrageous! It's unbelievable that this is legal in UK. A V O I D !!!!!!!!”

Helpful Report

Posted 5 years ago

“don't trust them ,scam, avoid First they give you good prices, when you paid deposit they say you're information not correct, then give you high prices, so you should cancel after that they take high cancellation,”

Helpful Report

Posted 5 years ago

“I received appaling customer service. Very rudely spoke to. I had to cancel the insurance and I was getting conflicted information. Noone was helping then the manager hd the cheek to cut me off the call! I would never recommend this company to anyone!”

Helpful Report

Posted 5 years ago

“scam, avoid !!!!!!!!!”

Helpful Report

Posted 5 years ago

“These guys charged me 1250 pounds promising online insurance, then gave me a call , verified my information, told me they are acting as my broker . They didn't tell me how you're my information to get best quote ( as my NCD was 8 years but time left ob the previous policy was 23 days) they didn't tell me this information might affect the quote , after few hours called me back and said since the information has changed your insurance will go up by 400 pounds . This made me so helpless and furious . I knew I could get a cheaper policy so i asked for reimbursement of my money and they said policy cancellation fee is 75 pounds although i didn't have any policy in place as these guys were broker. Still don't understand why did they take money off my account at first place and if policy wasnt in place why were the policy cancellation charges applicable . This is such a disastrous experience”

Helpful Report

Posted 5 years ago

“so i got my self insured 24 hours ago, and planned to change the company as i was getting a better premium offered by another company when i rang to cancel my insurance which hadn't even started and the reprehensive i have spoken to was miserable guy and was very rude towards me and he charged me £75 cancellation even though my insurance hadn't even started stay away from this company they're literally scammers who try to take as much money from you as possible.”

Helpful Report

Posted 5 years ago

“Worst company I have ever dealt with. My premium changed 3 times and constantly trying to take more money from you. U cover isn't actually a insurance company just a middle man avoid at all cost very mis leading and un professional just overall scammers!”

Helpful Report

Posted 5 years ago

“Terrible customer service, very rude staff talking over and not listening to the actual problem. Had to call a numerous amount of times for the same Problem. Staff was disgustingly rude.”

Helpful Report

Posted 5 years ago

“I purchased a policy from this company and decided to cancel the policy the next day, they promised to refund within 30 days however its been over a month and no refund. don't be tempted by the cheap quote, if you have to cancel your policy for what ever reason you will need to beg them for them refund your money. If you must buy then make sure your credit card company is in between to help you. Why should a company hold on to your money for over 30 days when you have cancelled the following day. when you take out a policy they don't give you 30 days to pay so why should they be afforded this privilege's?”

Helpful Report

Posted 5 years ago

“I have bought a policy with them online , when I’ve told them that I found another insurance which was cheaper and better rate , they said they will charge me £120 for telling them that I want a refund and I had to wait for 30 days to get the rest of my money back very bad service absolutely a joke .”

Helpful Report

Posted 5 years ago

“Scam. After 5 days without insurance, when I spoke with them to ask for my money , they took £ 135 cancellations fees. For what? It's a big SCAM”

Helpful Report

Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,176 reviews