U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a quote through confused.com and I accepted it. I paid the insurance in full for the year, two days later I had an email to phone them which is when they wanted to offer me third party, fire and theft but I had paid for full comp. They then said if I wanted to keep fully comp I would have to pay an extra £200, hearing this I asked them to cancel my insurance and refund me which they said would take 7 days but in yet to receive my refund. After seeing this I have looked at their reviews and see this is a common issue with this company”

Helpful Report

Posted 5 years ago

“Very bad company i am waiting for my refund 3 weeks now”

Helpful Report

Posted 5 years ago

“OverviewReviewsPhotosAbout Reviews from the web 3.7/5Reviews.io · 779 reviews Google review summary 1.2 (57) Rate and review on Google Google reviews Sort All money 19 quote 10 policy 10 fee 9 +6 Jaida Decknson Jaida Decknson just now Critical: Professionalism, Quality, Responsiveness Please avoid, very bad experience worst company i deal with them everr, I just cancelled my policy after a lot of days they didn't send me the certificate then i called them they said we will do yr policy to another company that 'll charge …More Alex Smith Alex Smith 1 review a week ago Critical: Professionalism, Quality, Value I have probably left 1 review online in my entire life and this is the second. Absolute terrible company. They need to be reported to the financial ombudsman and so I have done exactly that. A sound word of advice if you do not enjoy being …More roweena lindo roweena lindo 1 review · 4 photos a month ago Critical: Professionalism, Quality, Responsiveness, Value PLEASE DO NOT IGNORE!!! I hardly ever write reviews but this company needs to be reported to the financial services ombudsman. You try and save time by completing all your information online and this company came up as the cheapest on the …More 5 Aurangzeb Aziz Aurangzeb Aziz Local Guide · 49 reviews · 29 photos 2 days ago I will give U Drive Cover 5 stars because they have helped me with excellent customer service in time of need. Ahmed Raza Ahmed Raza 35 reviews · 2 photos 2 weeks ago Too expensive. Was told i will get a good quote. Made many changes to my personal lifestyle, employment status etc only to realise the quote went up. The quote you get online is only there for show. TROY Z BOY G TROY Z BOY G 2 reviews 3 days ago Critical: Professionalism, Quality, Responsiveness, Value TRYED TO ADD 130 EXTRA A MONTH TO MY ORIGINAL DEAL..SCAMMERS SORTA COMPANY THATLL ROB YOUR VULNERABLE NAN. AFATER MY DEPOSIT MY CAR WASNT EVEN ON THE M.I.D SITE Anl Akn Anl Akn 9 reviews · 10 photos 6 days ago They have found very good way to take peoples money for nothing congrats.stay away from them. 1 sadeq rajabi sadeq rajabi 2 reviews a month ago Critical: Value Avoid this company at all costs. One of the worst! Attempting to cancel my policy after a few months due to wanting to change my vehicle and was offered next to nothing. Was offered a grace period which was a lie and reduced the price even …More 2 Sohail Khawaja Sohail Khawaja 10 reviews a month ago Critical: Professionalism, Quality, Responsiveness, Value DO NOT MAKE THE SAME MISTAKE AS I DID!! I was looking for a policy just like you guys and found the cheapest one which is udrive cover, their cover didn’t start immediately. I called them the next day saying cancel my insurance bare in mind this wasn’t even 1 day, it was literally 13 hours after I called them got through to them, told them to cancel my insurance and they wanted to charge me £75 for cancelling my policy cause they are accusing me of lying that it did start immediately. I checked on askMid and contacted 101 all of them said I wasn’t insured, also I had no email confirmation, no text so if I do get pulled over I could show my documents. These guys are actual time wasters. FRAUDSTERS, they are purposely taking peoples money. 3 Paulina Danilescu Paulina Danilescu 5 reviews 7 months ago After a hard week looking for a good deal, today we finally got one. This company helped my husband get a car insurance. The offer was not too bad. He was served by Sarah if I’m not mistaken. He says she was nice. So far so good.. Motti Kalikstein Motti Kalikstein 2 reviews a month ago Critical: Professionalism, Value This company is a scam, don't ever touch it if you care about your money. They will lie to you and when you find out good luck with getting your money back. 3 David Wright David Wright 2 reviews 5 months ago Avoid avoid avoid thought I got a good deal on compare the market. Payed the deposit then they kept putting the cost up. When I tried to cancel before they even insured me they won’t £75 cancellation fee and told me had to wait 30 days for my refund of the rest of my deposit. Total scam 9 Abz Pochiya Abz Pochiya 2 reviews 4 months ago DO NOT WASTE YOUR TIME WITH THESE FRAUDSTERS!!!! Should've checked the online reviews before I handed my money over to them. Made an online purchase from a comparison website and due to some minor …More 2 Hind Benchy Hind Benchy 4 reviews 4 months ago THE WORST COMPANY EVER I got a good deal on compare the market, payed the annual amount and the money left my account then they sent me an email stating that they need to validate the …More 6 Hersh Aziz Hersh Aziz 8 reviews · 9 photos a week ago The are just like a scammers better never get Tuch with them Robert Corry-Earnshaw Robert Corry-Earnshaw Local Guide · 12 reviews 6 months ago Terrible company, don't waste your time/money. Input all correct info through comparison site, got a reasonable quote.I made annual payment figured they might ask for proof of no claims which I was ready to provide, said they'd be in touch via phone within 48 hours but I was covered in that time .... obviously not ideal if you work 9-5 so, I rang them on my lunch, was told I had a specific person dealing with my account who's job I guess is to see what they can get away with flogging you instead. I work in sales, I understand commissions and I use comparison sites to avoid this trickery(Nice trustpilot). Bare in mind they had not actually requested I send my proof of no claims yet or proof of a clean license but I was ready to. immediately told by a sales advisor the original insurance quote was now declined (WHY TAKE MY PAYMENT?) basically saying my driver scoring rating was low (2 years no claims low )and other BS and then revealed they're actually a broker and there's 4 other providers with the next best "cheaper quotes." so "just need to pay £340 more" obviously this a sales funnel tactic designed to try and pressure you to go to the next best option and then to tell me it takes up to 30 days to get a refund when I declined their next "best offer" joke of a company, staff love using hold for no real reason probably to think "How can I blag this?" You guys won't last long much longer if you continue to be incredibly short sited. Keep those fake reviews coming on trust pilot too guys.”

Helpful Report

Posted 5 years ago

“Awful customer service. They take deposit without covering the vehicle. Information is passed on from comparison website to there website prefilled when corrected they blame us. So I was without valid insurance for over 2 day. Called several times and kept getting fobbed of its with the underwriters. Then they have the cheek to charge me £125 avoid at all costs.”

Helpful Report

Posted 5 years ago

“%100 the are scammers please stay away from them”

Helpful Report

Posted 5 years ago

“Worse experience. Think twice before you get covered.”

Helpful Report

Posted 5 years ago

“Gave me a quote then when I accepted policy then price jumped up and then I cancelled policy and they still took £75 cancellation fee even though policy had not started. Joke of a company stay well clear of them.”

Helpful Report

Posted 5 years ago

“Absolutely dreadful stay well clear nothing but a scam with silly little girls working on the phones.....”

Helpful Report

Posted 5 years ago

“I dont even know where to begin I'm so exhausted. Just avoid these scammer fraudulent company”

Helpful Report

Posted 5 years ago

“Absolute joke of a company rip off merchants. Made a quote online after a week went up £15, then few weeks later after my cancellation period had finished said i had to pay extra for a missed fine from 3 years ago! Disgusting DO NOT USE!”

Helpful Report

Posted 5 years ago

“After discussing my policy and claims the price went up by 1000 pounds I paid they cancelled after 15 days and charged me 200 pounds while they kept saying we sort it out they will Rob you beware ⛔”

Helpful Report

Posted 5 years ago

“If I could I will give 0 star this insurance company they are dodgy my advice stay way from them I had an accident not my fault and The third-party they have accepted liability already but because I have £3000 access this company they telling me they will investigate the accident to find out who’s fault so they try to tell me it’s my fault so they can get £3000 access from me scam”

Helpful Report

Posted 5 years ago

“Disgusting service. Took my money straight away then rang 2 days later to tell me I wasn’t insured because I hadn’t disclosed a non fault claim from 3 years ago. They then tried to add £780 onto the premium. I then had to phone and cancel and was on hold for over 30 mins and got spoken to like I was a child from someone working from home. To top this all off they charged me £80 to cancel a policy I never had. In 22 years of driving I have never dealt with such an unprofessional insurance broker. Horrible experience Please please please do not use this place !”

Helpful Report

Posted 5 years ago

“Not certification of insurance”

Helpful Report

Posted 5 years ago

“Please read my previous review! They have taken my money £283.48 to be exact on the 02/02/21. Although I said I do not wish proceed any further with them and with my "quote" yet I still HAVE NOT Received this money back. Why have you taken this payment and not even insured me? Am I paying £283.48 for a quote now? What services have you provided me with to warrant you taking £283.48 from me? Give me my money back? It's certainly not £75 as stated apparently in your terms and conditions! You are a bunch of thieving crooks.”

Helpful Report

Posted 5 years ago

Thank you for leaving a review. The complaints department is currently dealing with your complaint Kind Regards,

Posted 5 years ago

“PLEASE PLEASE PLEASE DO NOT USE THIS COMPANY Crashes my brand new Mercedes into a tree around a week and a half after purchasing comprehensive cover with these guys, called up to make the claim and was told my policy was still with sales, and I was not insured at the time of the accident”

Helpful Report

Posted 5 years ago

“Robbing fraudulent insurance/broker company , udrive have taken my deposit, and took more money after my deposit , in this pandemic where people are struggling to stand on there own two feet , you are here taking (robbing) peoples money witch is awful of you ... very very disappointed”

Helpful Report

Posted 5 years ago

We're sorry to hear that you were disappointed in the product provided. With regards to the deposit when you chose to purchase the policy online the deposit is then paid by yourself. It is important that insurance companies are provided with the correct information by yourself, which in turn affects your insurance premium, to make sure that you are insured correctly in the event of an accident. We appreciate you taking the time to write a review. Thank you. Kind Regards,

Posted 5 years ago

“Total scam, the worst insurance company I have ever had the displeasure of dealing with. I recommend you avoid at all costs or ignore this advice at your peril! I paid online, upfront, NEVER DO THIS WITH THIS COMPANY! They will use it to justify robbing your hard-earned cash as they did to me! Although I paid online, upfront, I was refused insurance until a review of my claims. They attributed 6 claims to me when only 2 were real and actually claimed, then increased the agreed premium from £1400 to £3000!! I politely declined, as would any intelligent investor, and was fined £126 for the privilege of receiving a refund!!! The worst insurance company the country has to offer, and that is really saying something, they are a total scam and if I were you I would avoid at all costs!!”

Helpful Report

Posted 5 years ago

We are so sorry that you feel that way regarding us. An insurance policy is based on risk that you and the car you drive pose to an insurance company. As an insurance intermediary we put our best efforts into ensuring that our clients are insured correctly in the event of an accident as car insurance is a legal matter due to laws of the road. Road Traffic Act 1988. Correcting information can sometimes lead to a higher premium if you are deemed to be a higher risk on an insurance premium. It may be best to speak to your previous insurers regarding those claims as they have more information. And It is important that you advise your insurance broker or intermediary of all relevant information whether or not you have claimed during an accident. Non-disclosure of information can sometimes lead to limit on policies, refusal of claims or sometimes even voidance of policies. But thank you taking the time to leave a review, Kind Regards,

Posted 5 years ago

“The worst company you will ever deal with. Avoid at all costs if you want no headache. It might be a bit cheaper than other companies but they are a real mess. Staff themselves have not got enough knowledge what goes on in the business. Its been days already and I still have not received a refund from this incompentent people. Going to take this matter further as these lot are rip off.”

Helpful Report

Posted 5 years ago

Hi JJ, Thanks for leaving a review. A refund typically takes 30 days but I'm sorry to hear that you did not receive a smooth service from us and it was below expectation. Please feel free to contact us on 0333 400 1060 should you wish to discuss this further.

Posted 5 years ago

“Very bad company, they void my car insurance for no reason, have to contact Financial Ombudsman to sort this mess, Avoid this company they will make you a lot of problems”

Helpful Report

Posted 5 years ago

Sorry Midaugas that you feel that you had a bad experience with us. But thank you for taking the time to write a review. Any decision to void your insurance policy would be down to your insurers and I can see from your file we have discussed this with you. Should you wish to discuss this again please feel free to contact us on 0333 400 1061. Kind Regards.

Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews