U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful insurance company when I tried to cancel they charged me £75 and I called once I got the paperwork which they sent out two days after the policy was taken out it’s now been a month and still not received my refund”

Helpful Report

Posted 6 years ago

“Thieves nothing but a scam be aware please do not fall for their trap they scammed me out of 5000 pounds”

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Posted 6 years ago

“This insurance it's a scam. They stifling from people with cancellation fee £125 .I buy yesterday the insurance and next day I want to cancel. And they ask me 125£ and normal should be free.”

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Posted 6 years ago

“Quote you for insurance, take the payment, then try to scan you by saying your address is “low verification” and the insurance will be £1000 more! When you then cancel, they tell you 30 working days for a refund! Massive hold times, managers promise call backs that don’t come, call staff are rude, literally couldn’t get any worse. Complaint lodged with FCA and ombudsman”

Helpful Report

Posted 6 years ago

“WORST COMPANY IVE EVER DEALT WITH! Quote you for insurance, take the payment, then try to scan you by saying your address is “low verification” and the insurance will be £1000 more! When you then cancel, they tell you 30 working days for a refund! Massive hold times, managers promise call backs that don’t come, call staff are rude, literally couldn’t get any worse. Complaint lodged with FCA and ombudsman.”

Helpful Report

Posted 6 years ago

“They first charged and then called and increased the price by £250. I cancelled the policy and am waiting for a refund for nearly 3 weeks now. No communication whatsoever.”

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Posted 6 years ago

“They charged me the fee, then called me to say that the cover would cost £250 more and when I cancelled, they have not paid money back. It is now 3 weeks since and while they say that processing might take a few days, I have always had a refund in my account in 10 days. But not ucoverdrive”

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Posted 6 years ago

“stay well clear of Udrive at all cost and they rip you off”

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Posted 6 years ago

“would not recomment getting car insurance through this company they refuse to give you your no claims that you earned and paid for on a policy from previous year. stay clear of UDRIVE”

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Posted 6 years ago

“The worse customer service I have ever experienced! Sales and Customer Service team have continuously lied to me and I have never received my refund! It has been a month now and I still have not received my refund! Avoid U Drive Cover at all cost! Do not waste your time, money and energy! There are much better insurance companies out there that will respect you and treat you as a customer!”

Helpful Report

Posted 6 years ago

““very good price but worst and rude customer service I've ever had , they are not helpfull especially for someone who don't speak English well , , avoid them , If I could give them minus star I would .”

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Posted 6 years ago

“Staff are rude use foul language and forcing people to accept insurance. Ask them to amend my quation. They dont listen . Pressuring me to accept a insurance without my consent . . terrible terrible insurance company”

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Posted 6 years ago

“SCAMMERS!! CALL THE POLICE”

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Posted 6 years ago

“Bad customer service worst insurance company I have ever had.”

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Posted 6 years ago

“Theif dont use them .”

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Posted 6 years ago

“Avoid ! Most insurance companies are helping people through the pandemic. I had one month to pay off my 12 months insurance. I understand you had to cancel my insurance due to having no money to pay for my insurance’ although you didn’t have to slap me with a £500 cancellation fee which is more than my insurance. Avoid !!”

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Posted 6 years ago

“Taken my money cancelled my insurance it has been 2 months now still no refund and having problems with them still! Staff are rude use foul language and fee that it is appropriate to just end calls whenever they want ... terrible terrible insurance company”

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Posted 6 years ago

“Taken my deposit 3 days before my policy should start. Still no documentation. No emails. My policy is active now. Or is it? Can I drive my car legally?? Can I go to work without fear of having my car impounded?”

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Posted 6 years ago

“If I could give less than 1 star I would! Avoid this company at all costs, Taken money for a deposit for insurance to then two days later to tell me they cant insure me after already driving my car. Now they have had my money for 2 weeks and not refunding it telling me its going to be at least another week until I get an email in regards to the refund!!”

Helpful Report

Posted 6 years ago

“Took £220.27 from my debit card which they said would be refunded within 7 working days, now it is 3 weeks later and no refund. No communication. The person I dealt with was Hana”

Helpful Report

Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews