Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

“VERY BAD COMPANY THEY ARE BLOOD SUKERS DO NOT USE THEIR SERVICES THEY ARE THE WORSE I HAVE EVER DELT WITH”

Helpful Report

Posted 6 years ago

“Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish”

Helpful Report

Posted 6 years ago

“Basically a scam. Sold me a policy at £1100, rang me back 5 days later to tell me they were cancelling the policy, I'd have to wait 30 days to get my money back and there would be a cancellation fee of £100 (despite them cancelling it on me). Avoid at all costs!”

Helpful Report

Posted 6 years ago

“Awful working procedures from a customer stand point, quoted me on insurance and didn't tell me until after they had taken payment that they would have to change the policy and tried to get another £350 when I said this wasnt the agreed amount and that I didn't want to pay the extra they kept delaying for 4 days and now have told me I have to wait 30 days and lose 80 quid. Lady I dealt with was pleasant enough then process was just poor. If you want to be customer friendly you should not take payment until verification is done so customers know exactly what they are paying.”

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Posted 6 years ago

“I had very bad experience with this company, I will not recommend to go for this company. I had insurance with a fixed amount then they asked me to price increased, I have cancelled my insurance and had to wait 30 days to get the refund money back and still i am waiting for my money and they have deducted over £80. Just upset with this company”

Helpful Report

Posted 7 years ago

“Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish”

Helpful Report

Posted 7 years ago

“Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish”

Helpful Report

Posted 7 years ago

“Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish”

Helpful Report

Posted 7 years ago

“Poor customer service! This is the worst company i dealt with. Guys avoid this company, they will rip you off you money by adding more than the quote. Sarah Harrison was terrible dealing with my issue.1/10 customer service!”

Helpful Report

Posted 7 years ago

“expencive not good service I resolved a letter that I have time for pay 17 th September but when I make payment today she tole me finished your insurance 6 days ego.why ?I don't need to know my car insurance finished?I make payment £231.89 and not insurance not refund my money.I’m sorry for this company”

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Posted 7 years ago

“Very sheet insurance. They let you buy online insurance and after call you ant try to put more bad things just to pay more money for insurance. Trust me don't waste your money with they.”

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Posted 7 years ago

“Please don do insurance with these sheet company. I sell.my car after 1 month and half with they and they want to pay around 480£ for cancellation fee. And i pay full second month and they don't refund me for the left days on currently month i paid.”

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Posted 7 years ago

“Having requested proof of my no claims bonus it took UDrive approximately 3 weeks to sort. Very frustrating when someone says they will sort it as a matter of urgency.”

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Posted 7 years ago

“Avoid at all cost, canceled after 6 months, told me I need to pay 900. Later on passed my details to CRS and claims that from the start they asked me to pay only 470.”

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Posted 7 years ago

“Very bad company to insure with.they give a price and then change it again and ask you to pay more and then they threaten you about payment. Never do business with these guys. I regret ever taking out my policy with them. Very frustrating. Can’t wait for next year. Never renewing with them.”

Helpful Report

Posted 7 years ago

“Helped my mother buy insurance from them a few days ago. We selected 3 years when asked how long she has held her licence for. Next day we get a call from them telling us that they won’t be insuring us because she has actually held the licence for 2 years 11 months and 11 days. So because she is a whole 20 days short of 3 years they are now threatening to cancel the policy and charge us £75. Absolute scam artists, just looking for an excuse to take our money and run. Would not recommend!”

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Posted 7 years ago

“Bunch of criminals, They gave me a price next day I got to say the my premium was gone up a extra £300 however However I ask to cancel the policy as I sold the car they told me I had to pay £350 Whatever you do never insured with these guys Never speak to a guy called Alex.”

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Posted 7 years ago

“If I could have given 0 stars I would. They give a price I paid they change the price when you call. Then promise to do a price match and do not then charge you a fine for cancelling. DO NOT USE THIS COMPANY YOU WILL LOSE YOUR MONEY.”

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Posted 7 years ago

“They give a low online price just to draw you in then try to find the finest of errors in order to pump the price up massively. Beware”

Helpful Report

Posted 7 years ago

“Bunch of criminals. I've sold my car as I don't need anymore. got a company car, called them to cancel my insurance the told me that I have to pay £345 to cancel my policy. I told the I don't need the insurance as I don't have A car, Why I should pay for a insurance. I REPORTED THEM to the Police and BBC TV. They are a proper scams.....”

Helpful Report

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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