U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“please very careful with this company canceling my insurance with out letter and e mail and they charge more than 400 pound for two month insurance please very careful before getting insurance”

Helpful Report

Posted 7 years ago

“I have my insurance with them for less that 3-mntohs and I was in monthly payments when I rang to cancel it they asked me to pay the full annual amount. Now they chasing me to pay or going to damage my credit score. I do not now what do, any advice please?”

Helpful Report

Posted 7 years ago

“Poeple who said lovely customer service who give informations ,try to deal with them first then you see the other face of this company it is totally different ,once they still your money you would never say that.”

Helpful Report

Posted 7 years ago

“Stay away these U drive cover brokers They are not insurance company they are just brokers. They charge us £1478 instead £1319 and when we call them and asking to cancel our policy within cooling off period they charge us £181 and we had to wait 39 days to get refund .this is the worst experience I've never had . Unprofessional and lying to customers so pls stay away”

Helpful Report

Posted 7 years ago

“worst customer service ever, constantly fobbing me off, never calling back, ended up not being able to sort my insurance out with them. Stay well away from!”

Helpful Report

Posted 7 years ago

“Warning Pls stay away They just stolen your money”

Helpful Report

Posted 7 years ago

“Pls stay away this U DRIVE COVER They are very very unprofessional and just ripped your money within cooling off period They are liars and fraud Pls stay away Thanks”

Helpful Report

Posted 7 years ago

“(FRAUD) Stay away these U drive cover brokers They are not insurance company they are just brokers. They charge us without our knowledge £448 extra in our policy total charging £2470 a year. and when we cal them and asking to cancel our policy within cooling off period they charge us more than £200. Unprofessional and lying to customers so pls stay away Thanks”

Helpful Report

Posted 7 years ago

“Very Bad and unprofessional They are brokers not insurance company U drive cover just ripped you So pls stay away and don’t waste your time and money Thanks”

Helpful Report

Posted 7 years ago

“Dishonesty outfit who tries to rip you off your money. Plzzzzz stay away. I had to engage my welfare officer to sort out the drama.”

Helpful Report

Posted 7 years ago

“*** WARNING *** DO NOT USE THIS COMPANY, THEY ARE AN INSURANCE BROKER ONLY. I ONLY FOUND THIS OUT AFTER I HAD PAID THEM A DEPOSIT. I USED A PRICE COMPARISON SITE AND U DRIVE COVER CAME UP THE CHEAPEST, SO I WENT AHEAD WITH THE QUOTE AND PAID THE DEPOSIT (I OPTED TO PAY MONTHLY). I RECEIVED AN EMAIL ASKING ME TO CONTACT THEM TO VERIFY THAT ALL THE DETAILS I HAD SUBMITTED WERE CORRECT, WHICH I DONE. LATER THE SAME DAY, I GOT A CALL FROM U DRIVE COVER SAYING THAT MY EXCESS WOULD NOW BE £650.00 INSTEAD OF THE £350.00 THAT I HAD AGREED TO. I SAID I WASN'T HAPPY WITH THAT, THE ADVISER SAID HE WOULD TRY TO SEE WHAT HE COULD DO, WHEN HE CALLED BACK THE BEST HE COULD DO WAS 550, TO WHICH I DECLINED (THE WHOLE INSURANCE WAS ONLY £830.00). I ASKED FOR MY MONEY BACK AND SAID I WOULD LOOK ELSEWHERE. I WAS TOLD ON MONDAY 11TH FEB THAT THE REFUND HAS BEEN PROCESSED AND I SHOULD GET IT BACK IN 3-5 DAYS. FAST FORWARD TO 21ST FEB, I AM STILL WAITING FOR MY REFUND! MY ADVICE WOULD BE STAY AWAY FROM U DRIVE COVER AND STICK WITH KNOWN NAMES OR MAKE SURE YOU ARE ACTUALLY DEALING WITH AN INSURER AND NOT A BROKER.”

Helpful Report

Posted 7 years ago

“Very Rude unprofessional staff”

Helpful Report

Posted 7 years ago

“Very Rude unprofessional staff”

Helpful Report

Posted 7 years ago

“Very Rude unprofessional staff. Crooks and dishonest Insurance company never take risk by takung a Policy with these crooks...pure racists not sure why are they operating in a morden society like UK.”

Helpful Report

Posted 7 years ago

“Very Poor Customer Service including initial sales call. Made an exception with the sales call assuming it was an individual having a bad day. However subsequent verbal correspondence with after sales team was a similar experience. Rude, insulting and just generally unwilling to help. I paid a significant amount to cancel after 14 day period but was a price worth paying to avoid having deal with them in the unfortunate event of having to make a claim. I paid to leave, that's how bad they were. Would strongly advise to avoid.”

Helpful Report

Posted 7 years ago

“Absolute waste of time. Quoted a price online & when I went to buy it said you must phone them. Dodgy! After the worst customer service you can Imagine, waited 25 hours & still never came back to I got an email stating the price was DOUBLE what they had quoted. I waisted over a day with what can only be described as a disreputable company. If you have a claim with this shower good luck to you.”

Helpful Report

Posted 7 years ago

“Renewing has been a night mare. You have renewed my old car that is sorn and has been for over a year. And the car I have been insured with u drive for a year and was meant to of just renewed has now been seized for no insurance. So thanks u drive. Can’t see my daughter over Xmas now cheers merry Xmas”

Helpful Report

Posted 7 years ago

“I’ve just lost my license because of you. I will be ringing up after Christmas. Thanks for making me lose my car!”

Helpful Report

Posted 7 years ago

“I purchased car insurance with Udrive I paid 300 pound deposit 20 days from when this was paid they cancelled my car insurance and sent a 450 pound debt to debt recovery all because I work 13 hours a day and did not have time to send my proof of no claims I currently have 3 different insurances for different vehicles and have had no problems with any other insurance company Udrive are a scam they will cancel your insurance then charge you for the full years cover even tho they cancelled it after receiving everything they asked for apart from the one thing they can see online right in front of there eyes please be careful insuring with UDRIVE you will end up been ripped off stressed and in debt this is by far the worst company you can insure your car with I now need time off work and extra costs for my solicitor to sort this issue out for me”

Helpful Report

Posted 7 years ago

“people avoid this sh....t insurance company, waited 3 days for cover to start, and at the end they said we can't insure you.. waiting for deposit back for 3 weeks, and they will charge me 70 pound cancellation fee..”

Helpful Report

Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews