U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad customer service...No manner how to talk with customer..Seems like sitting down to snatch money from people...will never ever recommend...”

Helpful Report

Posted 6 years ago

“Terrible communication, breach of data protection regarding disclosing information about me to me. Hidden fees. A base insurance company if you never need to contact them. If you need to speak to them good luck!”

Helpful Report

Posted 6 years ago

“Stay away scammers They quote you a price than make some excuses with identity validation ect And put price up Once refused they charged me full cancellation fees which is £90 Don’t know how this scammers get away with it”

Helpful Report

Posted 6 years ago

“They will steal your money and do want to increase the price on you be carful remember they are a broker you are better going to the insurer directly whoever they use for your policy I’ve had the same experience as other customers I should of read the reviews before taking my cover out I paid in full want to cancel and they want to charge me over 50% of my policy this company is a straight rip off I’ve notified watchdog and the ombudsman about how they conduct business so be very aware there is no way on earth I’m letting this slide they try to find loopholes so they can just take your money I’ve been driving for over 20 years and I’ve never dealt with a company this bad.”

Helpful Report

Posted 6 years ago

“Awful communication, Failed promises for call backs, constant long wait times on hold. U DRIVE should be called USELESS. As a broker they’re hands are tied when it comes to important decisions regarding your policy, with insurers doing underhanded things and seemingly being allowed to do so at will. I will say Charlotte Howell was professional and really helpful.”

Helpful Report

Posted 6 years ago

“SCAM They miss sell insurance and hike up your insurance price after it has been bought. They need to be investigated by The FCA.”

Helpful Report

Posted 6 years ago

“This is a SCAM They MISS SELL Insurance, poor customer service and hike up cancellation fees. They MUST BE INVESTIGATED BY THE FCA.”

Helpful Report

Posted 6 years ago

“This company is a SCAM. You buy insurance online, they do not contact you untio 5 days adter the policy has been taken out. They take details from you and go to and fro to an underwriter and then hike your price up considerably by £300. When you tell them that Inuave been miss sold insurance they are very arrogant and say well cancellation fee is £150.00. Their website says £75.00. Now that I have requested a cancellation because they have hiked the price up they jeep prolonging my call and all I can hear is music for 20 minutes still waiting. This COMPANY needs to be avoided like the plague. I have also read other reviews that refunds can take 3 months to be paid back. I beg anyone who runs into this company and is left feeling distressed to COMPPLAIN to The FCA for bad customer service, not refunding your money and ridiculous cancellation fees AND most importantly MISS SELLING insurance.”

Helpful Report

Posted 6 years ago

“It’s a Scam! Even you sell your call or do changes they will ask you full amount to pay upfront, if not they pass debt to debt collector. They bunch of clowns!! They always send the bailiff after me!”

Helpful Report

Posted 6 years ago

“It’s a scam”

Helpful Report

Posted 6 years ago

“Worse experience ever, avoid avoid. They do anything to increase prices 😱”

Helpful Report

Posted 6 years ago

“To cancel a policy they are asking for over £500 - very unprofessional”

Helpful Report

Posted 6 years ago

“I would not recommend this company to any one, it is the biggest scam around they will do anything to scam more money out of you.. and they do not do what they say even though you contact them many times.. they will take your money out your bank but will not send you your policy and when you contact them they will tell you not to drive but want more money for the policy to get processed and at that point like myself you will want to cancel but now you still have pay 150 and wait 30 days for the rest of your deposit... report them to ombudsman and fca this company should not be around to is ridduculous!!”

Helpful Report

Posted 6 years ago

“This is an awful company. They have done me over time and time again with their hidden policies, a lot in the small print that goes against you so I suggest you read, read and read again ANY documents before choosing them. They are thieving me of a lot of money. I am now stuck with them until next year. I went with them because they were the cheapest I could find and never again will I do that as I am being forced into spending thousands with them now. Please do not go with this company. They lie and will happily drop you in the deep end.”

Helpful Report

Posted 6 years ago

“Day light robbery they was charging me £5,700 for car insurance for first year then same on the following but then I cancelled after 45 days they wnt give me my money back it’s 1500 best inurance company is GO U COVERED they did it for £2500 smashing”

Helpful Report

Posted 6 years ago

“Such a stupid service I have ever seen. looting Money from customers”

Helpful Report

Posted 6 years ago

“Scam of a insurance company”

Helpful Report

Posted 6 years ago

“Awful insurance absolute scam of a insurance company they are, they taken full payment from me and did not give my documents after weeks of purchasing the policy, no response at all when I requested my documents, then they cancelled on me after 2 months because of their error and they charged me 40% of the annual cost of the policy which overall added up to £1970, so thats how much I got charged for using only two months of the policy, any other insurance company will give you a full refund with cancellation fee up to £250 but these guys take everything you paid. I fell into debt cos of UDRIVECOVER”

Helpful Report

Posted 6 years ago

“Thieves they scammed me out of 3790 pounds hope people dnt Insure with you scams”

Helpful Report

Posted 6 years ago

“Worst company ever they are the biggest scams please BEWARE”

Helpful Report

Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews