U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,176 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this broker. They are asking for too many information which have nothing to do with insurance. They have provided insurance certificate and they want my NIN, utility bills my driving licence copy. I am not taking mortgage. Avoid”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS COMPNY THATS ALL ONE CAN SAY UTTERLY INEFFICIENT AND UN EDUCATED TO CUSTOMER SERVICE”

Helpful Report

Posted 2 years ago

“Terrible people who appear to not provide the answers to simple questions associated with insurance.”

Helpful Report

Posted 2 years ago

“Far too much information to send and documents. Feels like im getting mortgage is that ridiculous. Old fashioned site to work from and nothing is easy. You really need to make this more simple.”

Helpful Report

Posted 2 years ago

“Awful experiences, anytime I needed to actual use my insurance I was passed between literally 3 or 4 companies until being told my claim would work out negatively in my favour because of the voluntary excess I'd been advised to set by their broker.. DO NOT USE”

Helpful Report

Posted 2 years ago

“Had to cancel my policy and sold my car paid right up until I cancelled!! My son was a second driver and used the car but sadly he became very unwell and it was discovered he had a heart condition and kept blacking out and now needs a little op as a family going through a traumatic situation and my son having to stop work we could no longer keep the car so decided to cancel and sell. Any way they then said you still need to pay 1,700 for the rest of the year. So I was hang on I have to pay even though we are no longer insured and no longer using your services we paid until we cancelled how does that even work. I’ve never in my life experienced that yes obviously everyone pays a cancellation fee that’s normal but to pay for the rest of the year for a product service anything you no longer have is an absolute joke considering the circumstances too I will be taken this further I’m sick of people ripping others off and making them feel like criminals not to mention the constant treats it’s just awful in every way Please avoid this company you will only get ripped off and then having threatening letters sent causing more stress and worry Also want to add when you write to them which I have several times by email they ignore you.”

Helpful Report

Posted 2 years ago

“The company steals from you. I cancelled my policy on the day 15th so that's why I had to pay 378 and also never got refunded my deposit that was 436. I understand it was part of their policy but never seen this before. Worst company I've had.”

Helpful Report

Posted 2 years ago

“Very bad company”

Helpful Report

Posted 2 years ago

“I need proof of my no claims because I have insured a motorcycle as a weekend toy and U-drive wouldn't give it to me because my car policy is still running (all be it for 4 weeks). Apparently I can only use my ncb discount for 1 policy. Absolute rubbish. I have taken out a policy for a motorcycle and need to prove that I haven't made a claim on my car which is completely different. Thinking of leaving and not making my final payment. Will never use them again.”

Helpful Report

Posted 2 years ago

“Do not buy a car insurance from this company they are scam after you paid in full they said it’s take time for validation something like that..ask for refund and they did in 15 days and cut some money from the refund as well.contact go compare even they did not reply ..so avoid this”

Helpful Report

Posted 2 years ago

“Absolutely terrible insurance company customer service is one of the worst I’ve ever heard messing around wanting more and more documents ever though I was told the insurance was finalised and the cancellation fee was ridiculous”

Helpful Report

Posted 2 years ago

“Very bad experience thy just robed me half of my insurance money 💷 u drive cover will take ur money 💰 refund policy is sht 😑 don't use u drive cover insurance will regret it.very bad experience today 27.10.20023. :( . 0 stars”

Helpful Report

Posted 2 years ago

“A price was agreed on the cost of my insurance ( 19 years no claims ) then they increased it by over £400, if I hadn't paid my car would have to be removed from the road immediately”

Helpful Report

Posted 2 years ago

“Customer service no good at all, and also price is very expensive”

Helpful Report

Posted 2 years ago

“Very bad customer service. They’re talking very rudely.”

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Posted 2 years ago

“If I could rating them in minus I would do, complete scam company, accepted my insurance then after two days rang me asking for more money when I asked for my money back they said it will take seven days for a refund so I ended up with no insurance and no money in hand. complete rubbish”

Helpful Report

Posted 2 years ago

“Messing around back and fourth wanting more documents even though I was told the insurance has been finalised- never had an insurance company who are such a farse”

Helpful Report

Posted 2 years ago

“Can't make any adjustments online and close at 1pm on a Saturday! Useless.”

Helpful Report

Posted 2 years ago

“After I spoke to Luke Stevens at customer adviser every think just fell into place he was very helpful and explained every think to me so a big thank you to Luke.”

Helpful Report

Posted 2 years ago

“Extremely rude staff as well as the mananager awful experience . Don’t sound professional at all have no clue what they doing . Wouldn’t recommend to anyone . They increase charge on the premium each time they ring you ridiculously stupid !!!”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,176 reviews