U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could rating them in minus I would do, complete scam company, accepted my insurance then after two days rang me asking for more money when I asked for my money back they said it will take seven days for a refund so I ended up with no insurance and no money in hand. complete rubbish”

Helpful Report

Posted 3 years ago

“Messing around back and fourth wanting more documents even though I was told the insurance has been finalised- never had an insurance company who are such a farse”

Helpful Report

Posted 3 years ago

“Can't make any adjustments online and close at 1pm on a Saturday! Useless.”

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Posted 3 years ago

“After I spoke to Luke Stevens at customer adviser every think just fell into place he was very helpful and explained every think to me so a big thank you to Luke.”

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Posted 3 years ago

“Extremely rude staff as well as the mananager awful experience . Don’t sound professional at all have no clue what they doing . Wouldn’t recommend to anyone . They increase charge on the premium each time they ring you ridiculously stupid !!!”

Helpful Report

Posted 3 years ago

“After 4 weeks of sending multiple emails and trying to contact by phone (for many hours without success) I am still waiting for confirmation that my cover is in place. This is despite having paid in full on the day of proposal over a month ago. God help anyone if they ever need to make a claim.”

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Posted 3 years ago

“They are the worst insurance I deal with every 2 months they want to charge me more”

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Posted 3 years ago

“The worst car insurance ever because they took my money first and did not even insure me so I cancelled it and then after I cancelled they said there is a £75 cancellation fee. I have never seen an insurance like this in my 12 years of driving and still my money has not returned because they said it takes 30 days to refund the money back what they do is once you join they basically push you to leave them because even if you leave them they still get £75.They are scammers you shouldn't join them they're dodgy scammers.”

Helpful Report

Posted 3 years ago

“U drive is the worst insurance company. Staff is so rude and they don't bother of they customer's. They just take your money I just cancelled my insurance within 5 months any they charged me 70 percent of my money plus 75 pounds for cancellation and 30 percent of my money will be refunded to me that is also after 30 days. This is the worst ever company I saw. I recomend Not to go with is U Drive insurance company. 👎👎👎”

Helpful Report

Posted 3 years ago

“Considering I have been with them nearly 2 years and my insurance is now over 50% more than last year I would consider thinking about being a customer again.”

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Posted 3 years ago

“The worst Insurence company never do pay they keep some off your money and the staff are very rude and weird . They want to keep the money for 30 days”

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Posted 3 years ago

“I needed a car insurance and GoCompare recommended U Drive as well. I entered the requested information and paid. Next morning I received an email asking for very sensitive data, that should never be sent via email! Twenty hours later after our first online "contact", I called their unfriendly customer service. I wanted to ask for my money back, for a not-yet-contracted / incomplet car insurance policy that will take effect in three weeks, but of course they cheated me with some money - because that's what they make a living from. I feel robbed! Just avoid U Drive Cover!”

Helpful Report

Posted 3 years ago

“WARNING! The worst car insurance company I have dealt with in 27yrs of driving. It feels like a SCAM! Their customer service is so bad and the process designed to trip you up - it felt like they were wanting you to cancel. The £75 cancellation fee maybe how they earn their money, it's certainly not from providing a good service.”

Helpful Report

Posted 3 years ago

“SHITTEST service ever they don’t care about you as a customer they take your money then they cancel ur insurance and it messes up your whole insurance for the rest of your life”

Helpful Report

Posted 3 years ago

“Don’t even deserve one star , sold me policy on lie”

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Posted 3 years ago

“Tried to contact via email..They didn't reply so i changed company and they fined me cancellation charge.Really bad.”

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Posted 3 years ago

“Rubbish after sales service”

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Posted 3 years ago

“If there was a mark lower than 1 star I would have selected that. Dishonest company - as lots of customers have said below they fabricate additional charges to inflate the insurance premium. Avoid!”

Helpful Report

Posted 3 years ago

“Absolutes scam, they give you a really good price for insurance then take a deposit of £126 to then tell you the policy is not valid and you’d need a massively over priced one, mine went from £700 a year to £1700 a year, obviously I didn’t want the extortionate insurance to be told my deposit is non refundable. This is a horrible scam In a time when people are struggling for money, absolute shame on you u drive”

Helpful Report

Posted 3 years ago

“absolute rubbish,wouldn,t recommend them to my worst enemy”

Helpful Report

Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews