UK Bathroom Store Reviews

Name: UK Bathroom Store
Address: Unit 4, Dennison Industrial Estate Middlegate, Morecambe
Rating: 4.59

4.6 Rating 1,187 Reviews

90 %

of reviewers recommend UK Bathroom Store

4.6

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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UK Bathroom Store 5 star review on 24th February 2022

Jon Bradburn

UK Bathroom Store 5 star review on 24th January 2022

Anonymous

UK Bathroom Store 5 star review on 17th February 2021

Penny Morgan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order dispatched in a timely manner. Product good value for money , the shower has not been fitted thus far, so can't comment on the unit.”

Helpful Report

Posted 7 years ago

“When my order came it was delivered on a pallet and the driver told me he could not bring the items in, I have spent £1200 and I have broken my left arm he was not helpful at all and just dumped them at the side of the road I told him that I would never order from your company again he just shrugged his shoulders, when he went I said see you later and he made a comment no you won't because you said you won't be ordering again, very professional NOT! , I had items from the bathstore and b and q delivered the same day who had two drivers and where very helpful and I would recommend them to anyone, I think you need to change who you have delivering your items Jayne Rimmer”

Helpful Report

Posted 7 years ago

I am sorry that you were not happy with the delivery service that you have chosen. That particular service is a roadside service and the drivers are not allowed to take the items off the pallet. This is to ensure that the goods reach you in pristine condition. I will follow up with the delivery company regarding the attitude of the driver however as we feel it's important that you get a good impression during the delivery stage given that this is the last part of the ordering process you experience. Please accept my apologies for any inconvenience this may have caused.

Posted 7 years ago

“A fantastic customer experience, great communication and product delivered as indicated. Will definitely buy from you again.”

Helpful Report

Posted 7 years ago

“Easy to order and more importantly kept up to date with delivery process and delivered at the start of the one hour delivery time window. Excellent service. Item ordered was a bargain compared to manufacturers price”

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Posted 7 years ago

“Very quick and efficient”

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Posted 7 years ago

“Very efficient service, great price reductions, fast delivery. Well done Uk Bathroom Store.”

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Posted 7 years ago

“Great Service”

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Posted 7 years ago

“I had made a mistake on ordering, had to exchange it !! No problem to them. Great service. Glen Trask. Vision Brickwork.”

Helpful Report

Posted 7 years ago

“Great communication and fast service. Many thanks”

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Posted 7 years ago

“Excellent customer service, very helpful. Shower tray looks great just waiting for plumber to fit.”

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Posted 7 years ago

“A boring order , just a new loo seat . BUT ordered one day , delivered the next. Brilliant service.”

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Posted 7 years ago

“Very fair pricing and super quick delivery time”

Helpful Report

Posted 7 years ago

“Delivered later than advertised on website and all the communications were incorrect. Lot of effort for a sink. Have more bathroom stuff to order and glad we didn’t do it all here.”

Helpful Report

Posted 7 years ago

I am sorry we were not able to meet your expectations on this order on this occasion. This specifications you chose on this particular item meant that we needed to have the item custom finished and we were not able to get hold of you to arrange delivery. Many apologies for any inconvenience this may have caused you.

Posted 7 years ago

“My order was placed 19th June and today 24th June, still awaiting delivery. Particularly annoying as website said 48 hours? No email or phone call to explain delay, very poor”

Helpful Report

Posted 7 years ago

I am sorry that your order was delivered within the timescale that you had expected. I have checked the order for you and can see that this particular product has been marked 3-5 working days for delivery. This is because we use a specialist glass carrier and they go to each postcode once each week. Apologies for any inconvenience caused.

Posted 7 years ago

“Can’t fault them 👍”

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Posted 7 years ago

“quick helpful and good on phone great price”

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Posted 7 years ago

“All good. However the shower enclosure packaging was quite badly damaged, showing that either they, or DPD, hadn't taken much care. The contents were luckily undamaged”

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Posted 7 years ago

“Good service, quick and efficient delivery, just what we needed, thanks! Would use again”

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Posted 7 years ago

“Really good products and prices and excellent customer service.”

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Posted 7 years ago

“Ordered hoses sent same day excellent advice and service”

Helpful Report

Posted 7 years ago

UK Bathroom Store is rated 4.6 based on 1,187 reviews