UK Bathroom Store Reviews

Name: UK Bathroom Store
Address: Unit 4, Dennison Industrial Estate Middlegate, Morecambe
Rating: 4.59

4.6 Rating 1,187 Reviews

90 %

of reviewers recommend UK Bathroom Store

4.6

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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UK Bathroom Store 5 star review on 24th February 2022

Jon Bradburn

UK Bathroom Store 5 star review on 24th January 2022

Anonymous

UK Bathroom Store 5 star review on 17th February 2021

Penny Morgan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, quick tracked deliveries with a 1 hour window and good comms. Highly recommended”

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Posted 7 years ago

“very happy excellent service”

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Posted 7 years ago

“Easy ordering, quick delivery”

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Posted 7 years ago

“Excellent product. Speedy delivery.”

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Posted 7 years ago

“Wrong items delivered but a quick resolution and the correct bits sent with an easy return of the wrongly packed items.”

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Posted 7 years ago

“good prices good communication good delivery no problems which in its self is worth a lot for a batthroom fitter!!!!!”

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Posted 7 years ago

“Excellent speedy transaction and delivery.”

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Posted 7 years ago

“Timely delivery and safely packed flawless items. The packing was a bit overdone I think and could maybe use less plastic or packing materials.”

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Posted 7 years ago

“Easy to order delivery on time”

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Posted 7 years ago

“Good service-fair price”

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Posted 7 years ago

“Product as described however delivery was not as promised and company was chosen based on stated delivery time. Called and left message when product hadn’t arrived within stated time however was unable to get through and I was not called back as promised.”

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Posted 7 years ago

“Fast and simple”

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Posted 7 years ago

“Super quick postage and we're able to sort out any problems even more quickly and hassle free. I am definitely looking to use this company again with regards to refitting the rest of my bathroom!”

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Posted 7 years ago

“Easy to order,and very good delivery”

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Posted 7 years ago

“Original product was damaged and unusable, but replacement provided promptly.”

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Posted 7 years ago

“A local company could not get the product I wanted for a week so I contacted UK Bathroom Store to see if they could help. A representative said they have the item available and can have it sent out by Thursday, on this provision I agreed and ahead with the purchase. After my purchase I called on Wednesday to confirm my order was on schedule for delivery, at that point I was told the item is not on site as of yet and will be collected from Phoenix later that day. The representative said the item would be dispatched on Thursday and will be delivered by Friday which was not too bad. Friday morning I got a call from the courier company advising the item would be delivered the following week, I asked them why the item was not being delivered on the same day, to which they replied the seller has not paid for this service therefore it could not be delivered to the following week. This was unacceptable because I had tradesmen booked to complete the work. I called UK Bathroom Store and raised my concerns, their customer service is non existent and the staff have a very negative attitude when questioned about the company failure to deliver what they promised. They failed to sort out my issue so in the end I had to leave work early and go and collect the item from Pallet Force. The product is exactly as described however the service was awful and for that reason I would not use them again or recommend to others.”

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Posted 7 years ago

I am really sorry that you feel you have not received great service from us as we pride ourselves on the service levels we give to our customers. This particular item that you ordered is collected from the manufacturer each Wednesday and as such we explained that we would therefore be able to ship it out to you on a next day service for Friday. This is exactly what happened and as yet I am unable to ascertain as to why you were told this was not the case. I will certainly look into this further to see where the issue occured but in the meantime I believe you have actually collected the goods directly from them. Apologies for any inconvenience this may have caused.

Posted 7 years ago

“Excellent prices and exceptional service, quick prompt delivery carried out precisely to my instruction of leaving the parcel in a dedicated safe place.”

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Posted 7 years ago

“Quick delivery once order was place and good product.”

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Posted 7 years ago

“Prompt delivery of a well-priced product that fitted well.”

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Posted 7 years ago

“Superb communucation”

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Posted 7 years ago

UK Bathroom Store is rated 4.6 based on 1,187 reviews