UK Bathroom Store Reviews

Name: UK Bathroom Store
Address: Unit 4, Dennison Industrial Estate Middlegate, Morecambe
Rating: 4.59

4.6 Rating 1,187 Reviews

90 %

of reviewers recommend UK Bathroom Store

4.6

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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UK Bathroom Store 5 star review on 24th February 2022

Jon Bradburn

UK Bathroom Store 5 star review on 24th January 2022

Anonymous

UK Bathroom Store 5 star review on 17th February 2021

Penny Morgan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good , prompt service .”

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Posted 6 years ago

“Service good - kept up to date all the way through to delivery.”

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Posted 6 years ago

“Fantastic service had great help from live chat would recommend to everyone. Thank you”

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Posted 6 years ago

“Hi. i received two radiators, twice and they were marked. spoke to the guys and they had them returned and I then received two unmarked ones, Great. .Hiccup at the beginning but all sorted out, just waiting for plumber to come and fit them. Cheers John.”

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Posted 6 years ago

“great service Can't fault them”

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Posted 6 years ago

“Prompt service and delivery. Polite and helpful during phone call”

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Posted 6 years ago

“Very prompt delivery, excellent quality”

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Posted 6 years ago

“Great product at the best price we found online!”

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Posted 6 years ago

“Disappointingly this is yet another website that doesn't have a "live stock availability" and still expect the public to believe this as an excuse for showing items in stock, allowing you to fill out all of your data, make payment, then when that's all done send you an email saying they don't have stock of one item! I think it is totally unacceptable that companies still use this underhand method of getting you to place the order with them knowing you will probably not cancel the order, I waited over a month for the item. Other than that, good communication and delivered on the day over a month later they said it would be delivered, but still very disappointing they use this trick of showing items in stock when they fully know they are not.”

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Posted 6 years ago

I am sorry to hear that we have not met your expectations on this order. We don't show a live stock availability on out site but instead quote an expected delivery time. We do our best to ensure that these details are accurate but occasionally we can experience a slightly longer lead time from the factory than expected. I can only apologise for the inconvenience that this may have caused. We always use the fastest express service availble when these happens and we sent the toilet roll holder on an expedited DPD service as soon as it arrived.

Posted 6 years ago

“Very helpful staff. Efficient. Straightforward. But haven’t given 5 due to massively wasteful large box that plug was sent on which must have increased costs unnecessarily & was immediately put in bin.”

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Posted 6 years ago

“Excellent service. Good, competitive price, efficient dispatch and delivery.”

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Posted 6 years ago

“Called store - told product not available - emailed customer service - brilliant sorted knowledgeable, not pushy very helpful.”

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Posted 6 years ago

“very impressed quick delivery ,item had a fault crossed thread on its fixing emailed and replacement was received very quickly”

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Posted 6 years ago

“Order dealt with quickly and delivered the following day. Spot on service.”

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Posted 6 years ago

“First class service and prices, no hesitation in recommending or buying again.”

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Posted 6 years ago

“The products were sent quickly and arrived well packaged and undamaged. I am happy to use UK Bathroom Store for my requirements.”

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Posted 6 years ago

“Great efficiency and great service. Very good product”

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Posted 6 years ago

“Delivery time was meant to be 2-3 working days. Arrived 5 days later. Order tracking was awful. Just didn’t work.”

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Posted 6 years ago

Apologies that this item took longer than expected to arrive. This particular item being a shower door, means that we have to use a specialist glass carrier, as such they ring ahead to book in the delivery rather than just arrive like a courier for smaller parcels. In this instance it took a couple of days to make contact and therefore the arrangements for the delivery. We do work hard with our couriers to get goods to users in the quoted timescales and will continue to try and improve this process. Apologies for any inconvenience caused.

Posted 6 years ago

“Excellent service and customer support.”

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Posted 6 years ago

“Website very easy to use and we found and ordered the part we needed which was delivered the next day at no extra cost - highly recommend”

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Posted 6 years ago

UK Bathroom Store is rated 4.6 based on 1,187 reviews