Login
Start Free Trial Are you a business? Click Here

UK Mobile Store Reviews

4.5 Rating 7,575 Reviews
87 %
of reviewers recommend UK Mobile Store
4.5
Based on 7,575 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read UK Mobile Store Reviews
Visit Website

Location:

1585, Charleston Road
Mountain View
94043

Write Your review

UK Mobile Store 5 star review on 19th February 2025
Marble Newman Jeffworth
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 24th March 2024
Anonymous
UK Mobile Store 5 star review on 9th August 2023
Nancy Young
UK Mobile Store 5 star review on 17th June 2023
Derrick O Lonton
9
Anonymous
Anonymous  // 01/01/2019
AVOID THIS COMPANY They charge you, then don't send your good, then ignore you, and finally mock you!! Oh, no refund either!
Helpful Report
Posted 5 years ago
One month after ordering, the item is still not sent, and they refuse to refund Thieves
Helpful Report
Posted 5 years ago
Do not buy from these people! they send a faulty item to me (these things happen), however their returns process was terrible. It took a long time to even be able to contact them. They didn't respond through the "Contact Us" section of the website and I had to raise the claim through Paypal instead. The item was only £4.99, they asked me to send it back to them at my own expense. Now they claim they never received it and therefore won't refund me. Absolute thieves.
Helpful Report
Posted 5 years ago
We have not received what was ordered, or had a responce from our enquiry.
Helpful Report
Posted 5 years ago
rubbish. sent wrong part then never answers emails. lost my money. have reported to trading standards as address is fake too.
Helpful Report
Posted 5 years ago
Terrible customer service, no communication and left order without sending anything. Highly recommended NOT to deal with them.
Helpful Report
Posted 5 years ago
Very poor as ordered Samsung Galaxy A20e charger plug and cable and only received the cable. Despite several e-mails asking when the rest of my order would be delivered - no reply whatsoever. Would not recommend this company to anyone so beware - forewarned is forearmed. In truth - no service whatsoever.
Helpful Report
Posted 5 years ago
One out of two of the chargers that have been delivered, does not work!
Helpful Report
Posted 5 years ago
the batteries never arrived its now seen as theft by taking the money and not suplying the goods
Helpful Report
Posted 5 years ago
I purchased this headphone jack adapter, for it to stop working after 2 days. Would not recommend.
Helpful Report
Posted 5 years ago
Fake charger , does not fit properly .
Helpful Report
Posted 5 years ago
Dreadful service! They sent wrong item and I have constantly emailed to try and get this resolved. After 3 weeks I still have had no reply but have been sent the opportunity to review them!! Not good enough. It was their mistake so the company should be trying to do something about it not just ignoring the issue! Still waiting!!!!
Helpful Report
Posted 5 years ago
Absolutely shocking customer service. I have filled in a form online so they can answer my query about a return, nothing back from that and I have also sent a couple of emails that haven't been responded to. I appreciate they are probably on a skeleton staff with the pandemic but I would appreciate a reply. I would give 0 if I could
Helpful Report
Posted 5 years ago
I haven't received my order
Helpful Report
Posted 5 years ago
I have not recieved my order
Helpful Report
Posted 5 years ago
Lack of response to customer communications. Still awaiting refund for a 14 day return and no word about it.
Helpful Report
Posted 5 years ago
Well I've sent numerous emails to which I received no reply. I was trying to cancel an order for a product I ordered by mistake but didn't need. I have still had no reply, so I have to give the worst possible rating of very poor.
Helpful Report
Posted 5 years ago
item arrived, does not function. attempted to contact multiple times but just ignored.
Helpful Report
Posted 5 years ago
Product didn’t work emailed had no reply
Helpful Report
Posted 5 years ago
I wrote in 2 times explaining you sent me wrong lead never even got a reply back would definitely not recommend no good having a lead that don't fit my phone waited for reply so could sort it out between us but nothing
Helpful Report
Posted 5 years ago
UK Mobile Store is rated 4.5 based on 7,575 reviews