UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,575 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

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Metrics

4.5

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 19th February 2025

Marble Newman Jeffworth

UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2/3 days turned out to be 8 days though I have to say after several emails the item was sent by courier at no cost to me. I only sent emails because there was no telephone number.”

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Posted 3 years ago

“My order never arrived, tried to contact customer services but they haven't replied. I'm having to go through my bank to do a charge back. Terrible service.”

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Posted 3 years ago

“never recieved item”

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Posted 3 years ago

“My order was placed over two ago, I am still waiting. The customer service which is monosyllabic at best say they are still waiting to hear back from Royal Mail. I am still waiting for a replacement battery for my phone. I have given them £10 of my money and as yet have nothing to show for it. Not an admirable way to treat customers.”

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Posted 3 years ago

“The usb to HDMI adapter doesn't work. Waste of money, do not buy. Not enough money to waste my time sending it back.”

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Posted 3 years ago

“Received faulty items and have not received my refund”

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Posted 3 years ago

“Only worked for a few days, sent a message got no reply, waste of money 🤬”

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Posted 3 years ago

“Not happy and will not buy again,contacted numerous times over my order and they take days getting back to you , And still not sorted, Definitely would not recommend”

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Posted 3 years ago

“Order for samsung travel adaptor to suit samsong galaxy s 4 with connecting cable , recieved promtly . A micro connector arrived itshould have a been a 7 ?.? . I CONTACTED VIA EMAIL after a number of emails over 2 days they agreed and asked if I wanted a white or black cable . I have yet to receive any cable”

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Posted 3 years ago

“Did not fit to enable charging for Samsung S10”

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Posted 3 years ago

“Payed additional for next day delivery as this was urgent and took over 4 days to arrive. No offer to refund postage even though I have made contact.”

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Posted 3 years ago

“Description not clear on website”

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Posted 3 years ago

“Not an original fast charger. Mine didn't work as a fast charger”

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Posted 3 years ago

“I buy two item. Only one item be delivered to me. I send email, but nobody want to help me. Zero contact with shop”

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Posted 3 years ago

“You are advertising a charger specifically for a Samsung Galaxy A 12 ,and Samsung confirm that it cannot work with this model .I have reported this to you with no response whatever!”

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Posted 3 years ago

“Not what was advertised”

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Posted 3 years ago

“My experience with UK mobile store was a disaster. I ordered a sim card container opening device. An envelope arrived (paper lined with plastic) but it was empty. In response to my complaint I was told to look more carefully. Having done so, and found nothing, I pointed out that I had paid for the product, and should be provided with it. No response. Is this the way that your customers should be treated?”

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Posted 3 years ago

“Very poor. I book and paid for next day delivery £4.99 Was never advised at till due to bankholiday tale longer was 5 days until I received the cable. I've asked for refund of the postage and to date not had it return to me. I wouldn't use again. Parcel was all ripped so I believe never used courier just royal mail.”

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Posted 3 years ago

“Wrong battery received twice. 1st one may have been my mistake but 2nd definitely was advertised for Galaxy A5 2016 but this was not what was received. I have emailed about returning the items but no reply. Very disappointed.”

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Posted 3 years ago

“Maybe you should verify a customer’s email before confirming their account. I continually receive emails from you even though I don’t live in the UK. Unsubscribe doesn’t seem to work.”

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Posted 3 years ago

UK Mobile Store is rated 4.5 based on 7,575 reviews