UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,574 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

Questions

Metrics

4.5

Based on 7,574 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Location:

1585, Charleston Road
Mountain View
94043

Write Your review

Tell us how UK Mobile Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

UK Mobile Store 5 star review on 13th April 2023

Jill C Patterson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2/3 days turned out to be 8 days though I have to say after several emails the item was sent by courier at no cost to me. I only sent emails because there was no telephone number.”

Helpful Report

Posted 2 years ago

“My order never arrived, tried to contact customer services but they haven't replied. I'm having to go through my bank to do a charge back. Terrible service.”

Helpful Report

Posted 2 years ago

“never recieved item”

Helpful Report

Posted 2 years ago

“My order was placed over two ago, I am still waiting. The customer service which is monosyllabic at best say they are still waiting to hear back from Royal Mail. I am still waiting for a replacement battery for my phone. I have given them £10 of my money and as yet have nothing to show for it. Not an admirable way to treat customers.”

Helpful Report

Posted 2 years ago

“The usb to HDMI adapter doesn't work. Waste of money, do not buy. Not enough money to waste my time sending it back.”

Helpful Report

Posted 2 years ago

“Received faulty items and have not received my refund”

Helpful Report

Posted 2 years ago

“Only worked for a few days, sent a message got no reply, waste of money 🤬”

Helpful Report

Posted 2 years ago

“Not happy and will not buy again,contacted numerous times over my order and they take days getting back to you , And still not sorted, Definitely would not recommend”

Helpful Report

Posted 2 years ago

“Order for samsung travel adaptor to suit samsong galaxy s 4 with connecting cable , recieved promtly . A micro connector arrived itshould have a been a 7 ?.? . I CONTACTED VIA EMAIL after a number of emails over 2 days they agreed and asked if I wanted a white or black cable . I have yet to receive any cable”

Helpful Report

Posted 2 years ago

“Did not fit to enable charging for Samsung S10”

Helpful Report

Posted 2 years ago

“Payed additional for next day delivery as this was urgent and took over 4 days to arrive. No offer to refund postage even though I have made contact.”

Helpful Report

Posted 2 years ago

“Description not clear on website”

Helpful Report

Posted 2 years ago

“Not an original fast charger. Mine didn't work as a fast charger”

Helpful Report

Posted 2 years ago

“I buy two item. Only one item be delivered to me. I send email, but nobody want to help me. Zero contact with shop”

Helpful Report

Posted 2 years ago

“You are advertising a charger specifically for a Samsung Galaxy A 12 ,and Samsung confirm that it cannot work with this model .I have reported this to you with no response whatever!”

Helpful Report

Posted 2 years ago

“Not what was advertised”

Helpful Report

Posted 2 years ago

“My experience with UK mobile store was a disaster. I ordered a sim card container opening device. An envelope arrived (paper lined with plastic) but it was empty. In response to my complaint I was told to look more carefully. Having done so, and found nothing, I pointed out that I had paid for the product, and should be provided with it. No response. Is this the way that your customers should be treated?”

Helpful Report

Posted 2 years ago

“Very poor. I book and paid for next day delivery £4.99 Was never advised at till due to bankholiday tale longer was 5 days until I received the cable. I've asked for refund of the postage and to date not had it return to me. I wouldn't use again. Parcel was all ripped so I believe never used courier just royal mail.”

Helpful Report

Posted 2 years ago

“Wrong battery received twice. 1st one may have been my mistake but 2nd definitely was advertised for Galaxy A5 2016 but this was not what was received. I have emailed about returning the items but no reply. Very disappointed.”

Helpful Report

Posted 2 years ago

“Maybe you should verify a customer’s email before confirming their account. I continually receive emails from you even though I don’t live in the UK. Unsubscribe doesn’t seem to work.”

Helpful Report

Posted 3 years ago

UK Mobile Store is rated 4.5 based on 7,574 reviews