Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.48

4.5 Rating 113 Reviews

88 %

of reviewers recommend Electronic Partners

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About Electronic Partners:

Electronic Partners is a UK repair centre specialising in component-level diagnostics and restoration for consumer and industrial electronics. Our engineers handle complex faults across audio systems, laptops, tablets, phones, game consoles, drones, home electronics and PCB-level repairs. With thousands of devices processed each year and a national network of drop-off points, we provide a structured diagnostic process, transparent estimates and reliable turnaround times.
Our service combines detailed fault analysis, skilled electronic repair methods and clear communication from booking to return delivery. Customers use us to extend the life of their devices, recover inaccessible data, and access repairs unavailable through manufacturers.
We support individuals, businesses and trade clients across the UK, focusing on sustainable repair, technical expertise, and consistent service quality.

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Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the service and the speed in which they operated within was excellant I would reccomend them highly”

Helpful Report

Posted 9 months ago

Thanks for your review, Andrew. We’re pleased to hear you were happy with the service and the turnaround speed. Our team follows a structured diagnostic and repair process, so it’s great to know the experience met your expectations. We appreciate the recommendation and are here to help whenever you need us again.

Posted 2 months ago

“EP did a great job on a device that was destined for the bin, now back in great shape and ready for another 30 years. Great work for the planet.”

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Posted 9 months ago

Thanks for your review, Guy. We’re pleased to hear the device was restored and is ready for many more years of use. Our engineers follow a structured diagnostic and repair process, so it’s great to know the outcome exceeded expectations and helped keep valuable equipment in service. If you ever need support again, we’re here to help.

Posted 2 months ago

“Very pleased. The manufacturer was unable to repair my equipment, but Electronic Partners did a great job at a very reasonable price and quickly. The delivery and return process is simple.”

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Posted 9 months ago

Thanks for your review, Stuart. We’re pleased to hear the equipment was successfully restored, especially where manufacturer support was no longer available. Our engineers follow a structured diagnostic and repair process, so it’s great to know the turnaround, pricing and delivery steps all met your expectations. If you ever need support again, we’re here to help.

Posted 2 months ago

“Great work, saved me having to replace an expensive bit of kit :)”

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Posted 9 months ago

Thanks for your review. We’re glad to hear the repair kept your equipment in service and saved you from a costly replacement. Our team follows a structured diagnostic and repair process, so it’s great to know the outcome met your expectations. If you ever need support again, we’re here to help.

Posted 2 months ago

“Everything was accurate - delivery, assistance by phone, regular mails to inform us about next steps process… The repair has been done in a fourtnight. The team offered an estimate price and waited for us to confirm our final decision. Thank you so much, Electronic partners! PS! The CD player has arrived with three months warranty!”

Helpful Report

Posted 10 months ago

Thanks for your review, Rene. We’re pleased to hear the delivery, communication and phone support all met your expectations, and that the repair was completed within the expected timeframe. Our team follows a structured diagnostic and repair process, including providing an estimate for approval before work begins, so it’s great to know the experience was clear and straightforward for you. We’re glad the CD player arrived with warranty cover, and we’re here to help with any future support you may need.

Posted 2 months ago

“Returned my item with little or no effort to diagnose the problem, leaving me to look elsewhere. Only good thing was it only cost me the postage. Disappointed!”

Helpful Report

Posted 10 months ago

Thanks for your feedback, John. Our engineers completed the structured diagnostic process for the device, and in some cases no component-level fault is identified that would allow for a reliable repair. We can only report on the condition of the item as received and on the findings recorded during assessment. The charges applied were the standard diagnostic fee and return postage as outlined in our terms. If you’d like us to review the case notes with your reference, we’re available to assist.

Posted 2 months ago

“A quick and easy process, diagnostic and quotation received almost immediately. Friendly and helpful customer service representative when I rang to pay. Item returned within the week.”

Helpful Report

Posted 10 months ago

Thanks for your review, Dennis. We’re pleased to hear the diagnostic process, quotation and turnaround all met your expectations. Our team follows a structured approach throughout each stage, so it’s great to know the service and support were helpful. If you ever need assistance again, we’re here to help.

Posted 2 months ago

“Although they couldn't repair my Daisy player due parts being unavailable, they were very informative. The only charge was for return it to me at my discretion. Would use them again if needed.”

Helpful Report

Posted 10 months ago

Thanks for your review. We’re glad to hear the diagnostic outcome was clearly explained and that the information provided was helpful even though parts for the Daisy player are no longer available. Our engineers follow a structured assessment process for this type of equipment, and it’s good to know the experience remained positive. If you ever need support again, we’re here to help.

Posted 2 months ago

“Fixed my record player amp and cd player it's a old seperates system from the 90s now it's good for another 30 years will use them again”

Helpful Report

Posted 10 months ago

Thanks for your review, Aaron. We’re pleased to hear the amplifier and CD player from your separates system were successfully restored. Our engineers follow a structured diagnostic and repair process for this type of legacy audio equipment, so it’s great to know everything is performing well again. If you ever need support in the future, we’re here to help.

Posted 2 months ago

“If I had kids, they would just about mean the same to me as my beloved headphones. I thought that when the input jack broke, my production work was over. I use these headphones day in, day out, and they are pivotal to my work. Thankfully, Electronic Parteners came to the rescue. Very professional, precise and helpful. Hugely grateful.”

Helpful Report

Posted 10 months ago

Thanks for your review, John. We’re pleased to hear your headphones were restored, especially as they play such an important role in your daily production work. Our engineers follow a precise, structured diagnostic and repair process for this type of audio equipment, so it’s great to know the outcome met your expectations. We appreciate your feedback and are here to help whenever you need us again.

Posted 2 months ago

“After searching for help with my watch ( the back cover seemed to loosen after 2yrs) Electronic Partners came to the rescue and tested the watch and fixed the cover so I could charge it properly. So good now I can only praise them for their help, it was much appreciated and I want to thank them. Really professional.”

Helpful Report

Posted 10 months ago

Thanks for your review. We’re pleased to hear the watch was fully checked and the back cover restored so it can charge properly again. Our engineers follow a structured diagnostic and repair process for this type of device, so it’s great to know the outcome and support met your expectations. We appreciate your kind words and are here to help whenever you need us.

Posted 2 months ago

“Live local to these guys - used them before to repair a tricky KEF subwoofer. Always returned fixed and ummarked - highly recommended”

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Posted 10 months ago

Thanks for your review, Mike. We’re pleased to hear the KEF subwoofer repairs have consistently met your expectations and that the equipment has been returned in good condition each time. Our engineers follow a structured diagnostic and repair process for this type of audio system, so it’s great to know the results have been reliable for you. We appreciate the recommendation and are here to help whenever you need us again.

Posted 2 months ago

“I've used EP before and found them.very efficient. On this occasion they said they could fix my Surface Duo phone which need a new microphone and battery. After I had sent it off they then discovered that they couldn't actually get the parts! Better to have said they couldn't fix this brand of phone in the first place. Logistics were fine and the repair process itself was efficient.”

Helpful Report

Posted 11 months ago

Thanks for your feedback, Cliff. Our engineers completed the structured diagnostic process for the Surface Duo, and in some cases the required components are no longer available, which prevents a reliable repair. Parts availability is a standard limitation for certain models. The logistics and assessment were carried out as usual, and we can only report on the condition of the device as received and on the findings recorded during the process. If you’d like us to review the case notes with your reference, we’re available to assist.

Posted 2 months ago

“Fixing my Bose amazing all back working Electronic partners amazing job. I would send them a broken Electronic gadgets anytime guy's well done amazing job.”

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Posted 11 months ago

Thanks for your review, Alan. We’re pleased to hear the Bose system is fully working again. Our engineers follow a structured diagnostic and repair process for this type of audio equipment, so it’s great to know the result met your expectations. We appreciate your confidence in sending future electronic gadgets to us and are here to help whenever you need support again.

Posted 2 months ago

“Yes, electronic Partners certainly did the job. I have a pioneer Hi Fi which is 38 years old but needed a bit of TLC. The cassette unit was playing up and it was fixed by you, thank you. I would highly recommend this company to anyone that needed their electronic equipment repaired.”

Helpful Report

Posted 11 months ago

Thanks for your review, Simon. We’re pleased to hear the Pioneer hi-fi system received the attention it needed and that the cassette unit is now performing as expected. Our engineers follow a structured diagnostic and repair process for legacy audio equipment, so it’s great to know the outcome met your expectations. We appreciate the recommendation and are here to help whenever you need support again.

Posted 2 months ago

“Great to find someone interested in repairing rather than replace. Service from initial contact to final repair excellent and within original quote. Would not hesitate to recommend to others, thank you, cheers”

Helpful Report

Posted 11 months ago

Thanks for your review. We’re pleased to hear the repair was completed within the original quotation and that the service from first contact to final return met your expectations. Our team follows a structured diagnostic and repair process, and it’s great to know the experience was positive for you. We appreciate the recommendation and are here to help whenever you need support again.

Posted 2 months ago

“excellent streamlined operation……many thanks”

Helpful Report

Posted 11 months ago

Thanks for your review. We’re pleased to hear the service felt streamlined and efficient. Our team follows a structured diagnostic and repair process, so it’s great to know the experience met your expectations. If you ever need support again, we’re here to help.

Posted 2 months ago

“Electronic Partners did an effective job in replacing the battery on my Sony Walkman. It was unfortunate that it took a month to do this but I accept there were difficulties in sourcing a new battery. The company communicated promptly and clearly to answer my various queries about the repair.”

Helpful Report

Posted 11 months ago

Thanks for your feedback. We’re pleased to hear the battery replacement for your Sony Walkman was completed successfully and that the communication throughout the process was helpful. Our engineers follow a structured diagnostic and repair approach, and some repairs can take longer when sourcing components for older models. If you’d like us to review the case notes with your reference, we’re available to assist.

Posted 2 months ago

“Many thanks for your reliable service. Your quote and charges were promp and I was satisfied with both. I would recommend your company, as I have a number of drones. Thank you once again, and all the best for your future. David Bowen.”

Helpful Report

Posted 11 months ago

Thanks for your review, David. We’re pleased to hear you were satisfied with the quotation, charges and overall service. Our team follows a structured diagnostic and repair process for drone equipment, so it’s great to know the experience met your expectations. We appreciate the recommendation and are here to help with any of your drones whenever needed.

Posted 2 months ago

“Thank you for your commitment and dedication to the customer and your work. I recommend them.”

Helpful Report

Posted 11 months ago

Thanks for your review, Luis. We’re pleased to hear you appreciated the commitment and support throughout the process. Our team follows a structured diagnostic and repair approach, so it’s great to know the service met your expectations. We appreciate the recommendation and are here to help whenever you need us again.

Posted 2 months ago

Electronic Partners is rated 4.5 based on 113 reviews