Ulta Beauty Reviews

2.5 Rating 251 Reviews

34 %

of reviewers recommend Ulta Beauty

2.5

Based on 251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Delivery

How does Ulta Beauty deliver? How long does Ulta Beauty take to deliver? Does Ulta Beauty deliver on time? How is accuracy and good condition of items delivered by Ulta Beauty?

Returns

How is Ulta Beauty returns process?

Customer Service

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How is Ulta Beauty returns process?

(1 week ago)

Greater than 87% of reviewers feedback is Ulta Beauty returns process could be better.

(1 week ago)

0.00%

Industry Average