Ulta Beauty Reviews

2.4 Rating 252 Reviews

34 %

of reviewers recommend Ulta Beauty

Company Reviews

Questions

Metrics

2.4

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Ulta Beauty deliver? How long does Ulta Beauty take to deliver? Does Ulta Beauty deliver on time? How is accuracy and good condition of items delivered by Ulta Beauty?

Returns

How is Ulta Beauty returns process?

Customer Service

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Does Ulta Beauty deliver on time?

Helpful Report

(1 week ago)

Greater than 84% of reviewers feedback is Ulta Beauty normally delivers on time.

Helpful Report

(1 week ago)

57.89%

Industry Average

“ I'm used to lasership or whatever joke outfit they use for delivery leaving my box on top of the mail box or under a tree next to the mail box or in the creek. ”

- Anonymous

Ulta Beauty Reviews

Delivery - Average