UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 367 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

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“The chandelier shades (4 inch at bottom) fit and look great; shipping was fast and the shades were well packaged; arrived without any damage. My only concern is from the description I thought they were lined with gold material; after delivery I realized the description was the gold colored clip. But this is a small concern; I would definitely purchase from this site in future!”

Helpful Report

Posted 9 years ago

“Terrible you sent me the wrong shades twice”

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Posted 9 years ago

“I'm refurbishing an antique lamp. The parts were just what I needed, they arrived on time and in good condition. When you order a glass globe you never know how its going to arrive. This was very well packed. It's nice to find everything in one place.”

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Posted 9 years ago

“Your service was great however the parts that I ordered did not fit and I returned it for a credit/refund. Not your fault. I'll keep hunting for the right part. Thanks.”

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Posted 9 years ago

“Item not beeswax as advertised. Customer service has not responded to request for return.”

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Posted 9 years ago

“I looked at several sources for a slip uno adapter and Upgrade Lights had the best price and free shipping. They fulfilled the order quickly and provided excellent customer service.”

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Posted 9 years ago

“just what i needed at a great price & shipping was fast too! would recommend to others.”

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Posted 9 years ago

“The price was great and delivery was fast. It was just not right size for my lamp stand.”

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Posted 9 years ago

“good product, fast service”

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Posted 9 years ago

“Quick delivery, well packaged, and a quality product. Thanks guys!”

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Posted 10 years ago

“I'd love to write a review saying my lampshade is awesome, but I haven't received it yet.”

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Posted 10 years ago

“Lovely shade - exactly what I needed at a fraction of the price of where I was otherwise looking! Thanks!”

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Posted 10 years ago

“These were purchased for a rustic chandelier fixture above our dining room table. They look vey nice and go well with our decor. Also when lights are on they give a nice warm pattern on the walls and ceiling where some of the light shines through the twigs on the shades!”

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Posted 10 years ago

“I was thrilled with my wicker lampshades. I received them in 2 days. They were perfect for my chandelier. Thankyou!!”

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Posted 10 years ago

“The lamp is very nice quality and as described - so no disappointment there. However, the chain was a pain to assemble on the cord and the color of the cord was bright yellow, great if your chain was brass but the chain was pewter. It makes for an awkward combo - a silver cord would have made it perfect.”

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Posted 10 years ago

“Gorgeous!!!!”

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Posted 10 years ago

“I absolutely love this lamp shade! I used it on a mercury glass lamp and it look beautiful! I would by this shade again in a heartbeat.”

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Posted 10 years ago

“Great company to work with! Great website, great customer service, got what I ordered in a timely fashion. Then realized I ordered the wrong size & they are quickly remedying the situation and sending me the corrected size. I am very pleased. Thank you ! Pam”

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Posted 10 years ago

“Awesome solution to an annoying issue!!! Thanks”

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Posted 10 years ago

“As advertised and was shipped promptly. Would definitely use again.”

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Posted 10 years ago

UpgradeLights.com is rated 4.3 based on 367 reviews