Upscale Audio Reviews

Name: Upscale Audio
Address: 2058 Wright Avenue, 2058 Wright Avenue, California
Rating: 4.87

4.9 Rating 18,730 Reviews

98 %

of reviewers recommend Upscale Audio

4.9

Based on 18,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021

Anonymous

Upscale Audio 5 star review on 26th August 2020

Donald Eichstadt

Upscale Audio 5 star review on 12th July 2020

Richard Lim

Anonymous

Anonymous // 01/01/2019

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“Love Upscale Audio! This company all around gets it right. Thanks Sean!”

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Posted 3 years ago

“Sean S. was incredibly helpful with my entire process of figuring out what equipment would be appropriate for my personal HiFI setup. Very thankful for my Upscale Audio experience!”

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Posted 3 years ago

“Great service as always. Thumbs up!!!”

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Posted 3 years ago

“Easy no frills,, thanks”

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Posted 3 years ago

“Great team. Great Products. Great service.”

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Posted 3 years ago

“fast and easy”

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Posted 3 years ago

“Thank you Al Mandel. Great shopping experience! Aloha”

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Posted 3 years ago

“thanks!”

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Posted 3 years ago

“love your videos / passion :)”

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Posted 3 years ago

“thank u”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“I find when you call Upscale audio to purchase major equipment you get treated well. When you call for replacement tubes you get the brush off, even for Prima Luna equipment all purchased from Upscale, disappointing service.”

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Posted 3 years ago

Hi Ravi, We are sorry you felt you were getting the brush off when asking about tubes. We get hundreds of requests for opinions on tubes, and we no longer make explicit recommendations on tubes. Tube rolling is extremely subjective and dependent on the listener, the system, and the listening room. Over the years, we have been able to make some fantastic recommendations, but we find that many customers do not experience the sonics they expect. We've learned not to try to understand what people think "sounds better." I wish you could see the money and time that I personally have invested that resulted in boxes full of tubes that I thought would be THE THING and later moved on o try something else. We have gone to great lengths to produce videos about tubes and tube rolling, and we have a lot of information on every tube product page, often with a video by Kevin. There are plenty of customer reviews as well. As an aggregate, these will give you a good idea of how a tube might sound in your system. Any specific recommendation over the phone or email would essentially be someone repeating information that's already out there.

Posted 3 years ago

“Great team!”

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Posted 3 years ago

“Best price. Always great service. Speedy fullfillment. Use UA all the time.”

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Posted 3 years ago

“It was easy peasy ! Have ordered plenty of tubes from you already , this little guy is going in a second system.”

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Posted 3 years ago

“very good”

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Posted 3 years ago

“Extremely pleased. Excellent communication. Sean exceeded my expectations. Thank you have a wonderful day.”

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Posted 3 years ago

“As always, Kat is the best!!”

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Posted 3 years ago

“Jake was a big help.”

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Posted 3 years ago

“Hi Fi greatness”

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Posted 3 years ago

Upscale Audio is rated 4.9 based on 18,730 reviews