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Upscale Audio Reviews

4.9 Rating 18,730 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021
Anonymous
Upscale Audio 5 star review on 26th August 2020
Donald Eichstadt
Upscale Audio 5 star review on 12th July 2020
Richard Lim
Anonymous
Anonymous  // 01/01/2019
Thanks for an easy transaction -
Helpful Report
Posted 3 years ago
Thanks Ken for the help in this purchase.
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Posted 3 years ago
Love Upscale Audio! The best in the business, period.
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Posted 3 years ago
Thank you!
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Posted 3 years ago
quick checkout
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Posted 3 years ago
Joel was awesome on the phone yesterday. Great asset to your team
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Posted 3 years ago
It would be nice to be allowed to buy 4 tubes of EACH type that I need??
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Posted 3 years ago
While I actually did not get to speak with anyone directly, Ken, Mike and others at Upscale were extremely helpful with getting to me to a certain price point and hence able to complete my purchase. I have not had that happen to me with high end products in quite some time so whenKevin says he will take care of you, it is not BS! Thanks Upscale! You have made me a believer!
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Posted 3 years ago
Always great to buy from
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Posted 3 years ago
Fast and efficient
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Posted 3 years ago
Always great service from Upscale
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Posted 3 years ago
The shopping service is great. Service on my PrimaLuna amp - tube issue wasn't so good. Only via email, which took hours. In summary, the tech talked down to me which I didn't appreciate. When I finally diagnosed the problem it was two (2) 12AU7 tubes! Amp is 11 months old. I live between two homes, so this amp had less than 6 months on it. I got two new tubes and it runs fine. I love the shopping experience - Joel Bennett is my guy. Superb. I bought the PrimaLuna because it was bomb proof. I could understand it ONE tube went out. Maybe a bad one in the bunch. But two?
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Posted 3 years ago
Some how the total went from 40.87 to 41.51. Taxes going up by the moment?
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Posted 3 years ago
Thanks Joel, You are appreciated.
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Posted 3 years ago
Fast aggravation free transaction- Thank You !
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Posted 3 years ago
Upscale has the most knowledgeable audio advice and makes any purchase easy. Excellent service. Thank you.
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Posted 3 years ago
None
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Posted 3 years ago
you all are GREAT to deal with! I'm new to PrimaLuna (Dialogue4/Prolouge3) and appreciate all your advice!
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Posted 4 years ago
Awesome store!!!
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Posted 4 years ago
Al was great!
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Posted 4 years ago
Upscale Audio is rated 4.9 based on 18,730 reviews