UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the customer service I received. Everyone was incredibly kind, understanding, and helpful with all of my questions. The products are reasonably priced and fairly described. I would recommend this company to anyone looking for refurbished phones!”

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Posted 3 years ago

“Great service. I was amazed at how fast they got back to me regarding my question, and also that I was actually able to speak with someone. According to the picture the phone had a little blemish, but when I got the phone I couldn’t even see it. Works perfect, battery lasted better than expected. Thank you!”

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Posted 3 years ago

“Very pleased. The phone is like new!”

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Posted 3 years ago

“Exceptional prices and quality of phone is top notch”

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Posted 3 years ago

“Was skeptical at first. But phone arrived promptly and in excellent condition and it was a good price. Would purchase here again.”

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Posted 3 years ago

“Great phone at a great price”

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Posted 3 years ago

“First time buying on UpTrade will definitely be buy all my phones here. No complaints whatsoever, I was skeptical but not now. Great experience all round kept me up to date the entire time.”

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Posted 3 years ago

“Very good experience”

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Posted 3 years ago

“Phone works great was just as described!”

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Posted 3 years ago

“Great phone! I have no issues and the set up was extremely easy. There was a customer service issue (I misunderstood) but the team reached out to help me.”

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Posted 3 years ago

Thanks Emery! :)

Posted 3 years ago

“Sold us an excellent product. We are extremely happy. Loved your expedited shipping. Would buy from you definitely.”

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Posted 3 years ago

“We were very pleased with the unlocked IphoneX that I purchase for my daughter. She loves it. It arrived earlier than we expected.”

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Posted 3 years ago

“Excellent service, quality of product and cost. Thanks.”

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Posted 3 years ago

“Phone arrived on time! Perfect condition and it’s been working perfectly since I bought it! Highly recommend this website!”

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Posted 3 years ago

“The phones quality was amazing, couldn't have asked for better. I've actually recommended the site to at least 5 people now.”

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Posted 3 years ago

“Fast order processing and shipping. Customer service is attentive.”

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Posted 3 years ago

“Extremely impressed from start to finish. I especially liked the video they sent during the packaging process, it was a very thoughtful detail that was really neat! The phone arrived fast and was in flawless condition. I will definitely buy from Uptrade again.”

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Posted 3 years ago

“Glad to get a usable phone. Many places, even Best Buy and Amazon, sell phones that are black listed. This site checks for this.”

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Posted 3 years ago

“Great！will buy again！”

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Posted 3 years ago

“My XR LOOKS GREAT and works perfectly. UpTrade delivers more than they promise. We bought a second XR from UT. Thanks guys! Jim J.”

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Posted 3 years ago

UpTrade is rated 4.5 based on 952 reviews