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UpTrade Reviews

4.5 Rating 951 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

4.5

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was better than others. Saw pictures from different views of phone I was considering to purchase. Saw results of tests run on phone. Sent me a video of my exact phone being packaged (Person wore gloves!!). Arrived early. Everything was as stated. In my experience they are trust-able. Wished they also sold cars & other electronics!!!!!!!!! Phone WORKS PERFECTLY.”

Posted 2 years ago

“Great service! Got an iPhone XR in great condition and was exactly what I ordered! Loved that they show you packing the order so cool and Unique! Had it about a month now and works great.”

Posted 2 years ago

“The team was super helpful and answered my questions through email (after 24-48 hours). I was afraid the phone wouldn't arrive on time to a trip but they did everything they could to help me.”

Posted 2 years ago

“I was hesitant to use UpTrade to purchase a phone but after my experience I’m glad I gave it a shot. Very quick and simple purchase. I received my phone promptly prior to recieving timely updates about my phones status and a video of my phone being packed to be shipped off. Very professional and thorough. I recommend purchasing a phone from this company, I can not speak on behalf of the trade your phone in aspect of their business as I have not had that experience.”

Posted 2 years ago

“I am very pleased with my purchase. The cell phone is performing as advertised and I was able to save a lot of money. The pics of the item prior purchase was the selling point for me.”

Posted 2 years ago

“Really good price, service and product!!”

Posted 2 years ago

“Love The Phone Come In Fast Shop With Them.”

Posted 2 years ago

“This is the third device I have purchased from UpTradeItand I am always pleased with my purchases. My phone arrived in a timely manner and was exactly as pictured and described. I will forever be a customer!”

Posted 2 years ago

“The IPhone 8 Plus is everything as advertised. I appreciate the full description of my purchase.”

Posted 2 years ago

“Easy to do & works great!”

Posted 2 years ago

“Very good product fast shipping”

Posted 2 years ago

“Great Service Excellent Product! I received my phone in a fast manner and I appreciate the packaging video. You guys and gals are awesome and are doing a true service that is needed thank you again! I love my iPhone XR”

Posted 2 years ago

“I was skeptical but I took my time and looked at all the phone pictures they had which was very helpful. I was able to find a used phone in Excellent condition for a great price. My advice is look at all the phone pics so you know where the scratches maybe and decide from there. Will use again the next time I need a phone.”

Posted 2 years ago

“iPhone XR is in perfect condition and works insanely well for the price and I love it”

Posted 2 years ago

“This experience was a good one. I was entertained and appreciative of the movie clip of my phone being packaged before shipment. That was clever and a nice touch.”

Posted 2 years ago

“Very easy transaction and totally loved it . I would definitely recommend buying and selling from uptrade”

Posted 2 years ago

“I heard about UpTrade from my next door neighbor. I finally got brave and upgraded my I phone. I am so happy that I did. Would highly recommend your company.”

Posted 2 years ago

“It was great, I Loved the fast shipping.”

Posted 3 years ago

“Delivery took me about 3 weeks which I was not thankful. It was Fedex’s fault and their service center did a great communication during that time. The phone has some scratches on the display however it was not visible with screen protector so I think I like the phone a lot. Everything except the scratches was as described so I am satisfied with the purchase via Uptrade. Thank you for the great communication. I really appreciate it.”

Posted 3 years ago

“I made two phone purchases from them and service was excellent both times. When I had to contact customer service for the second phone, Ryan was prompt with responding and updating me via email until the issue was completely resolved. I would definitely buy more phones from them. Thanks for the great experience!”

Posted 3 years ago

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UpTrade is rated 4.5 based on 951 reviews