UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,538 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 19th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i bought the wrong parts but thats on me. shipping was fast”

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Posted 2 years ago

“Always trustworthy and my favorite place to order parts from . Would definitely buy from here again”

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Posted 2 years ago

“I gave this coilovers a poor rating after extensive investigating about the screaching sound everytime you steer either to the left or right. The problem is every time you steer the springs moves as well. Without anything stopping the spring from moving/rotating from its position thats were the sound comes from. Unlike the factory the top mount has a grove for the spring to sit and not move. My after market springs they have rubber on the top two coils for it to prevent from moving (See photo). REMEDY! installing a rubber or some sorts i.e. heatshrink might prevent the sping from moving in its position. If I only knew this before I would have tried everything before doing an alignment to my vehicle.”

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Posted 2 years ago

Thank you for taking the time to leave your feedback, Joseph! We are so glad you had a great experience with us at UroTuning. We take great pride in providing exceptional service and product selection for our customers. We're really glad you enjoyed our helpful customer service and a wide variety of products. If you need anything else or have any additional questions, please don't hesitate to reach out. We're here to help you in any way we can. Thank you again for choosing UroTuning!

Posted 1 year ago

“The best website to find mods and easy to use”

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Posted 2 years ago

“Balance shafts worked great, shipping was fast and price was good, couldn't find them cheaper anywhere else.”

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Posted 2 years ago

“The best Company I have ever dealt with for automotive supplies . I use them for everything whether comes from the factory or custom part , they're knowledgeable and willing to help, and if there's anything wrong, they're always willing to help out and return period i'd love to get thanks to the best salesman there is Armin he is By far, the best salesman I've ever dealt with. And for returns, Dustin has been amazing to work with”

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Posted 2 years ago

“Shipping was fast and the prices are great.”

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Posted 2 years ago

“Excellent service and super fast shipping!”

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Posted 2 years ago

“Charged me $30 to return the set unopened and unused. Paid $75 got back $42, I’m not the only one either, saw other reviews of people paying $300+ and returning items and getting $240 back.”

Helpful Report

Posted 2 years ago

We appreciate your feedback regarding the return process and the associated fees. We understand that returning items can be frustrating, and we apologize for any confusion or inconvenience caused. We would like to clarify our return policy to provide more transparency. As per our policy found on our site, shipping fees are non-refundable as they cover the cost of the service used to ship the item to you. Additionally, we have a 20% restocking fee for all returned items. Even though the items are unopened, they need to be carefully inspected and repackaged to ensure they meet the standards of a brand-new item before being added back into stock for the next customer. While we have these policies in place to ensure the quality of our products and maintain a high standard of service, we want to assure you that we take all feedback seriously and continuously work to improve our processes. If you have any further questions or concerns about your specific return, we kindly request that you contact our customer support team at Support@urotuning.com. Our team will be happy to assist you and address any issues you may have. Your satisfaction is important to us, and we appreciate your understanding of our policies. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Posted 2 years ago

“Great dealing with you guys super fast shipping nd great pricing and will always reply if u have my questions .thanks !’”

UroTuning 5 star review on 26th July 2023

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Posted 2 years ago

“The studs will strip very easy. They are okay, I ended losing 10 studs while driving( yes I installed correctly, watched multiple vids, and got proper equipment) also reached out to UroTuning to see if they would send replacements, but they haven’t gotten back to me yet. Overall my whole experience with this is very poor.”

Helpful Report

Posted 2 years ago

We apologize for the inconvenience you experienced with the studs and for the lack of response from our team when you reached out for replacements. We understand how frustrating and disappointing this situation must be, and we regret falling short of your expectations. Ensuring the quality of our products is a top priority for us, and we are disappointed to hear that the studs did not meet your expectations and resulted in a loss while driving. We take your feedback seriously, and we want to make things right for you. We kindly request that you contact our customer support team at Support@urotuning.com again. Our team will prioritize your inquiry and work diligently to find a suitable resolution, which may include sending replacements for the lost studs. Your satisfaction is important to us, and we are committed to providing excellent customer service and addressing your concerns. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter for you.

Posted 2 years ago

“Urotuning has proven to be a valued source for euro car parts time and time again. Their prices are very on par with any other company I have ever gone through and their shipping and tracking info great as well.”

UroTuning 5 star review on 25th July 2023

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Posted 2 years ago

“UroTuning is in my top 5 list of online resellers for all my VW needs. Great website design and simple checkout experience. Fast delivery. Always a pleasant experience.”

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Posted 2 years ago

“UroTuning is awesome but the recent PTC fittings are garbage.”

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Posted 2 years ago

Thank you for your kind words about UroTuning, and we appreciate your feedback about the recent PTC fittings. We apologize for any inconvenience you experienced with the PTC fittings not meeting your expectations. Ensuring the quality of our products is of utmost importance to us, and we are disappointed to hear that these fittings did not meet our usual standards. We would like to make things right for you. Please reach out to our customer support team at Support@urotuning.com, and we will work closely with you to find a suitable resolution to address your concerns. Your satisfaction is our priority, and we are committed to continually improving our products and services to ensure a positive shopping experience for all our customers. Thank you for bringing this matter to our attention, and we look forward to assisting you further.

Posted 2 years ago

“Parts store I give a 5. The lowering links need instructions included so customers don't have to go digging for max and minimum measurements. Also mention that lowering too much will cause suspension faults.”