UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,325 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 30th June 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shhipping took 2 weeks after i made the order .way to long!”

Helpful Report

Posted 23 hours ago

Thank you for your feedback. We’re very sorry for the delay you experienced with your order. It looks like Volkswagen only sent us a partial shipment of the bolts you ordered, and unfortunately, we weren’t notified ahead of time about the shortage. We understand how frustrating it is to wait longer than expected, and we truly apologize for the inconvenience. If there's anything we can do to help make this right, please feel free to reach out to us!

Posted 4 hours ago

“Mostly good products. Customer service 5/10, service representatives are kind.”

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Posted 2 weeks ago

“super easy install but unclear with different size fittings”

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Posted 3 weeks ago

“See below for the rebuilder kit”

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Posted 4 weeks ago

“Good store, do not buy anything electronic. Parts come defective from the box”

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Posted 1 month ago

Hello Mason, Thank you for the feedback on your order. We have approved a return for a full refund for the defective valve.

Posted 1 month ago

“takes forever to ship”

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Posted 1 month ago

Hello Wesley! Thank you for your feedback regarding your order. When a customer orders small stickers with free shipping on an order, they are sent out using regular mail. We send those items in an envelope with a stamp, as it is the only way we can offer free shipping on just stickers. This shipping method does take longer and does not have tracking available than other options.

Posted 1 month ago

“I ordered a washer fluid resivour for my MK6 GTI. When I took it to the mechanic for installation, he pointed out the the part had an extra hole in it making it non usable. It was an exact replica of the old tank, only it had and extra hole it in (see picture). Having the front fender already off, I had to use the old tank with the plastic tubing the new part came with.”

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Posted 1 month ago

Hello Joe! Thank you for the feedback. It appears you received the wrong tank on this order. We will make this right for you in the email thread you have going with our support team.

Posted 1 month ago

“The shirt is nice it’s just a little on the thin side but great for summer. The parking pass, lanyard and stickers looked nice. The big problem was it was sent out the week before AVF and didn’t arrive until Tuesday, the week of the event. My group of friends left to go down to Helen early Tuesday and I stayed waiting for my package that didn’t come in until 2pm and at that point I just canceled my plans. Please account for possible shipping delays on mandatory items 🥺 Hopefully everything is smoother next year!”

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Posted 1 month ago

“It’s just a T-shirt. What I think interesting is you trying to get customers to do your advertising for you instead of letting the product talk? If you use a image of mine, do I get paid for it?”

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Posted 1 month ago

“The pump works well as expected. However the 90 degree fitting that the hose running to the power steering reservoir was different and required modification of the hose to prevent crimping/ flattening.”

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Posted 1 month ago

“UroTuning as a company has been responding to my emails and inquiries. I purchased the open air intake air for my 2017 GTI as a simple bolt on upgrade for better air flow feeding the turbo, which for the most part assembles quite easily. The only issue I had is that there is no longer a hole punched into the heat shield even though I have a secondary air intake (SAI). I emailed their support and they said they no longer provide a hear shield with a hole so I was told to “just try and get the SAI into the box, cut a hole if you have to”. Well this was not possible so I tried to tuck the SAI filter into the intake box. I trust this we be adequate to maintain any performance gains.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us feedback. We want to clarify that while we sell this intake, we do not manufacture it. The heat shield design was refreshed by CTS to remove the SAI hole, as some models do not require secondary air injection (SAI). We have seen customers who choose to modify the heat shield if they prefer a dedicated spot for the SAI filter, but most opt to tuck or neatly route the filter outside the shield for a clean engine bay appearance, as you have done. We appreciate you working through the installation and are glad to hear that the assembly went smoothly overall. If you have any other questions or need further assistance, please feel free to reach out to us!

Posted 2 months ago

“I'd love to give a review however the parts I ordered still haven't been delivered. I opened a customer support ticket with USPS and they don't know where it is either.”

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Posted 2 months ago

“It’s ok for the most part just don’t like all the fees if you have to return an item.”

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Posted 2 months ago

“They was ok. Skipping to Norway went great.”

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Posted 3 months ago

“Everything shipped directly from manufacturer, making urotuning a middleman. 2 packages got separated and one arrive a week after the other after getting misplaced by fedex. I wasn't able to reach the manufacturer so urotuning was a middleman which wasn't ideal. The racingline parts are excellent though.”

Helpful Report

Posted 3 months ago

We appreciate your feedback and are sorry to hear about the shipping issues with your order. While some of our products ship directly from the manufacturer to ensure availability, we understand that delays like this can be frustrating. Unfortunately, delivery timing can sometimes be unpredictable once a package is in FedEx's hands. That said, we're always here to assist with tracking and resolving any shipping concerns. We're glad to hear you're happy with your RacingLine parts! If there's anything else we can do for you, please feel free to reach out.

Posted 3 months ago

“Website said the lowering springs i bought fit my car. After installation the rear springs don't fit correctly. Springs says for multi link rear. Yeah my car doesn't have multi link rear. Waiting on response from urotuning.”

Helpful Report

Posted 3 months ago

We’re sorry to hear that the springs didn’t fit as expected. I see that our support team is currently working with you as well via email. These are listed for your generation of Beetle; however, as noted in the product title, they are not compatible with models equipped with a multi-link rear suspension. Since some Beetles from this generation came with different rear suspension setups, we always recommend verifying fitment before purchasing. If you have any questions about fitment or need assistance with future purchases, feel free to reach out—we’re happy to help!

Posted 3 months ago

“Since I have used these on my MK4 GLI they are a great upgrade and simple to do. I cannot leave a review for the recent purchase from UROTuning since the item still has not been received once if they are not lost in the mail it will be a great up grade to my Audi B6 S4”

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Posted 3 months ago

“Diverter valve does not work properly, piston sticks causing a lose of boost. Tried cleaning and new rings no difference. Went back to the stock dv and no more issues.”

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Posted 4 months ago

“I never got it with my order, so i cant give a rivew”

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Posted 4 months ago

“I have ordered from here before… Not sure what I am reviewing. I entered a contest and didn’t win? Thanks 🤷‍♂️”

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Posted 4 months ago

UroTuning is rated 4.7 based on 15,325 reviews