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UroTuning Reviews

4.7 Rating 13,520 Reviews

92 %

of reviewers recommend UroTuning

Company Reviews

Product Reviews

4.7

Based on 13,520 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

UroTuning 5 star review on 23rd April 2024

UroTuning 5 star review on 19th April 2024

UroTuning 5 star review on 19th April 2024

UroTuning 5 star review on 19th April 2024

UroTuning 5 star review on 19th April 2024

UroTuning 5 star review on 19th April 2024

UroTuning 5 star review on 18th April 2024

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On March 4th, I decided to blow some bonus money and splurge on a TCR muffler for my GTI. When ordering, the website gave me the option to add a 55mm exhaust band clamp to the order. I did this specifically because I figured it would surely be the size that I would need to complete the install quickly and easily. I received the clamp right away, and stashed it away while I waited for the muffler to arrive, knowing it would likely take a fair bit of time as the item was to ship from Germany. But after a month, I noted that the muffler had not even shipped so I contacted customer service to see if I could just get some idea of when the muffler might at least ship. I was told that the item would likely not ship for another 2 to 3 months. See, the thing about impulse buys is that sellers need to get them into the hands of the customer quickly, so they don't have time to rethink their purchase. Waiting a month gave me plenty of time to think of all the other things I could be buying with $700+ instead of a muffler. So, I opted to cancel the order. At that time, I decided to just keep the 55mm clamp thinking that I'd likely order something else someday in the future. And I've continued shopping for exhausts, and while I haven't found anything, what I have learned is that the 55mm clamp that I ordered with the TCR muffler is actually too small for a 2018 VW GTI, so even if I DO order something else in the future, I'll also need to order the correct 65mm clamp. Based on this entire experience, I'd likely rate Urotuning lower than 3 stars excapt that, at the very least, customer service was very good. They responded to may emails quickly, and did not give me any trouble cancelling my order. Thank you for your help again, Kelsey! Eurotuning, go ahead and put that TCR muffler in the container coming from Germany and reach out to me. Maybe I'll make that purchase anway.”

Posted 1 hour ago

“The Dinan exhaust I purchased included tips that didn’t fit”

Posted 5 days ago

“Was dissatisfied with turbo blanket. Bottom piece with snaps not sewn right and I didn't install for fear of insides coming out. Service and delivery was great.”

Posted 2 weeks ago

“Decent product is alittle stiff . And the o rings kinda suck they try to bunch up”

Posted 2 weeks ago

“Great service”

Posted 2 weeks ago

“Great part works just like the factory diverter except more hidden and better throttle response.”

Posted 3 weeks ago

“Great product for came in incomplete. Contacted customer service but is taking time to communicate and correct the issue.”

Posted 4 weeks ago

“Not sure why put they are leaking air were the tubing push in”

Posted 4 weeks ago

“I have been waiting for a long time, but the product has not arrived yet There is no explanation regarding the current status of the product I am ordering.”

Posted 1 month ago

“I chose a 3 star due to the issues we had with shipping and parts not being in stock and the order being sent out somewhere with no tracking number. I finally got my order the second time around. It was frustrating and I went over a week without the items needed for the Oil Service and Plug/Coil Pack service for my wife's vehicle so we were limping along with one vehicle and that is difficult considering we both work full time jobs.”

Posted 1 month ago

Mike, We are very sorry for the shipping delays. Not sure what might have happened as the label was made on the 6th. The order shipped out on the 11th and was delivered to you on the 14th the tracking was emailed to the email address on the order. Is it possible it went to your spam folder by chance?

Posted 1 month ago

“Waiting for better weather conditions to improve. I have to work outside. I'll let you know how things go.”

Posted 1 month ago

“So far so good no major pulls on the car yet”

Posted 1 month ago

Hi Travis! Thank you so much for taking the time to share your feedback about UroTuning. If you ever need any assistance or have any further questions, please don't hesitate to reach out. Our friendly team is here to help you in any way we can.

Posted 1 month ago

“Three stars because i never installed it but they looked great lol. Still haven’t been able to reach anyone for returns, a little annoying”

Posted 1 month ago

Marlin, I am sorry to hear that you have not received our emails. I see that my returns team emailed you back with the information needed 8 days ago when you reached out. Are you able to check your spam folder to see if it ended up in there?

Posted 1 month ago

“Site was easy to use, item arrived on time, assembled-by-URO-kit wasn't the best for my needs.”

Posted 1 month ago

“Love the price and I'm happy with the price. What I'm not happy with is the customer service and the lock of care.”

Posted 1 month ago

“Usually havent had a bad experience with Urotuning until now. Overall i will keep coming back but definitely shot down a level after a recent purchase”

Posted 1 month ago

“Didn’t like I got the wrong items that did not fit my car.”

Posted 1 month ago

“Uro tuning has all the parts I need just wish their customer service answers more than once a day”

Posted 1 month ago

“I NEVER received this order/I have to re order them.”

Posted 2 months ago

“The part was the same as shown in the picture! Very satisfied with the delivery time!”

Posted 2 months ago

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UroTuning is rated 4.7 based on 13,520 reviews