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UroTuning Reviews

4.7 Rating 15,760 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,760 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 4th December 2025
Brian B
UroTuning 5 star review on 4th December 2025
Brian B
UroTuning 5 star review on 4th December 2025
Brian B
UroTuning 5 star review on 1st December 2025
Felipe D
UroTuning 5 star review on 23rd November 2025
Matthew R
UroTuning 5 star review on 23rd November 2025
Matthew R
UroTuning 5 star review on 23rd November 2025
Matthew R
9993
Anonymous
Anonymous  // 01/01/2019
I dont receive the hub rings just the other stuff
Helpful Report
Posted 2 weeks ago
Unfortunately, the injector cups weren't made of metallic material, full of plastic. Also, I'm afraid that that their quality is not as the OEM ones.
Helpful Report
Posted 3 weeks ago
Adapator came with extra metal shavings inside. We had to flush and Rethread the smaller Pipe threads located on sides. This adaptor allows you to attach to main oil pressure sensor and then lets you thread the original sensor into adaptor, letting you road test and monitor oil pressure. This is great as this particular series engine 2.0, has warnings coming up intermittantly. We also noticed who ever made said adaptor, threaded the "PIPE" threads, too far into adaptor. We had to install a new brass threaded plug and wrap teflon pipe tape to ensure zero leakage.
Helpful Report
Posted 1 month ago
Would like to write a good review but I got the wrong part.
Helpful Report
Posted 1 month ago
We’re sorry to hear that you received the wrong part. We weren’t able to find any emails or messages from you regarding this issue, so we’d like to help get it sorted out right away. Please email us at Support@UroTuning.com with photos of the part you received, the box showing the part number, and the year, make, and model of your vehicle. Once we have that information, our team will review it and work quickly to get this resolved for you. If you need anything else, please feel free to reach out to us!
Posted 1 month ago
The kit I ordered was missing hardware. Contacted support but have not received any response.
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Posted 1 month ago
It's assembled but not yet operational since I'm refreshing all the engine components. The product looks good, but this is the plastic one, not the aluminum one. It looks good to the eye, but only when it's operational will that measure the quality of the product.
Helpful Report
Posted 1 month ago
Ordered the CTS Turbo intake on Aug 31st and haven’t received it yet. Will provide feedback when it arrives.
Helpful Report
Posted 2 months ago
the slowest shipping in the history of shippping, i get stuff faster ordering from China. i wont be ordering again unless i cant find the part anywhere else, but everything i have order i could have gotten it at my local Autozone.
Helpful Report
Posted 2 months ago
Would like more access to live customer support on weekends.
Helpful Report
Posted 3 months ago
Everything was going smooth until delivery,I had to go to the post office to pick up the package because apartment number was missing I was expecting more from the urotining team
Helpful Report
Posted 3 months ago
UroTuning was attentive to email responses, but they did push me off to CTS Turbo directly when the product had an issue.
Helpful Report
Posted 4 months ago
I bought a set of rear upper shock absorber mounts ( Sachs aftermarket) for a 2017 VW Sportwagen. The price was very good compared to competitors. Shipping time was reasonable. However, I was disappointed that new bolts didn't come with the bracket. VW recommends replacing the old bolts. I recently bought new upper mounts for a 2010 Golf ( from a competitor) and new bolts ( with blue Locktite applied) came in the box. Maybe the VW recommendation is bogus, a money maker, but since the parts are torqued beyond a few foot pounds, it makes sense to me. So, in the interest of safety, I recommend putting new bolts in the box so the customer has the opportunity to do the job right. If you have to add a few bucks to the price, so be it.
Helpful Report
Posted 4 months ago
shhipping took 2 weeks after i made the order .way to long!
Helpful Report
Posted 5 months ago
Thank you for your feedback. We’re very sorry for the delay you experienced with your order. It looks like Volkswagen only sent us a partial shipment of the bolts you ordered, and unfortunately, we weren’t notified ahead of time about the shortage. We understand how frustrating it is to wait longer than expected, and we truly apologize for the inconvenience. If there's anything we can do to help make this right, please feel free to reach out to us!
Posted 5 months ago
Mostly good products. Customer service 5/10, service representatives are kind.
Helpful Report
Posted 5 months ago
super easy install but unclear with different size fittings
Helpful Report
Posted 5 months ago
See below for the rebuilder kit
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Posted 6 months ago
Good store, do not buy anything electronic. Parts come defective from the box
Helpful Report
Posted 6 months ago
Hello Mason, Thank you for the feedback on your order. We have approved a return for a full refund for the defective valve.
Posted 6 months ago
takes forever to ship
Helpful Report
Posted 6 months ago
Hello Wesley! Thank you for your feedback regarding your order. When a customer orders small stickers with free shipping on an order, they are sent out using regular mail. We send those items in an envelope with a stamp, as it is the only way we can offer free shipping on just stickers. This shipping method does take longer and does not have tracking available than other options.
Posted 6 months ago
I ordered a washer fluid resivour for my MK6 GTI. When I took it to the mechanic for installation, he pointed out the the part had an extra hole in it making it non usable. It was an exact replica of the old tank, only it had and extra hole it in (see picture). Having the front fender already off, I had to use the old tank with the plastic tubing the new part came with.
Helpful Report
Posted 6 months ago
Hello Joe! Thank you for the feedback. It appears you received the wrong tank on this order. We will make this right for you in the email thread you have going with our support team.
Posted 6 months ago
The shirt is nice it’s just a little on the thin side but great for summer. The parking pass, lanyard and stickers looked nice. The big problem was it was sent out the week before AVF and didn’t arrive until Tuesday, the week of the event. My group of friends left to go down to Helen early Tuesday and I stayed waiting for my package that didn’t come in until 2pm and at that point I just canceled my plans. Please account for possible shipping delays on mandatory items 🥺 Hopefully everything is smoother next year!
Helpful Report
Posted 6 months ago
UroTuning is rated 4.7 based on 15,760 reviews