UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,479 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,479 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 27th August 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast.”

Helpful Report

Posted 10 months ago

“Experience purchase was very good. I understand that Urotuning had send out the product fairly quick however the shipping courier is extreme slow. Place the order since August 6, this review is on August 26 and have not receive the item.”

Helpful Report

Posted 1 year ago

Hello Pisit! Thank you for your feedback regarding your order. Your package has shipped with USPS First Class International, which does not offer a time guarantee to Thailand. That service can take between 4-6 weeks to some international countries. We would highly recommend bumping up to at least Priority Mail International on future orders, as they typically deliver in 6-10 business days, for a relatively small price increase overall.

Posted 1 year ago

“Purchase the intercooler, but had to return it because it was used”

Helpful Report

Posted 1 year ago

Hello Justin, Thank you for your feedback on this order. The intercooler purchased was shipped directly from a supplier, and it was new when it was shipped. It arrived with shipping damage, which UPS agreed was shipping damage, during their claim evaluation. We have processed a refund in full for this order.

Posted 1 year ago

“The filter that came with the kit was the wrong one. I had to swing by the dealer to get the correct one.”

Helpful Report

Posted 1 year ago

“The quality of this kit is top notch and UroTuning customer service is the best by far; HOWEVER, one thing to note is this kit is really for a MKV R32, not a MK4. Everything is the same with two exceptions: 1) the oil cooler gaskets are different between MK4 and MKV 2) The exhaust manifold to downpipe gaskets are different between MK4 and MKV Beware of those 2 things”

Helpful Report

Posted 1 year ago

“This part required modification to install on my 2024 MK8 GOLF R Per the discription it says no modification required for MK8 GOLF R. "The Billet Gear Shift Knob fits the following cars with no modifications: > VW Golf 8 2020+ > VW Golf 7 & 7.5 2013-2020 > VW Passat B8 2015+ > VW Arteon 2017+ " The Gear Shift Knob required me to cut 2 inches off the vehicle's gearlever shaft, which was a pain and cost more labor to do. Please update this on your website otherwise other people would run into this hindrance. After lots of time spent on modifing to fit, the knob looks and feels great.”

Helpful Report

Posted 1 year ago

“Factory vw Main bearings, fit perfectly.”

Helpful Report

Posted 1 year ago

“The shipping was really slow even though I paid for expedited. The parts are what you expect but the kit does not include the front/cable bushing which is the most important one, so Inhad to order that separately from elsewhere. Overall the parts are good but I would expect faster ship times and all parts needed to be in the kit.”

Helpful Report

Posted 1 year ago

“Exhaust came in quickly. It did come in damaged waiting for an answer on what the solution will be.”

Helpful Report

Posted 1 year ago

“My experience was meh.”

Helpful Report

Posted 1 year ago

“Ordered a Air filter. They sent me a shipping confirmation with no tracking so I waited 10 business days during holidays 5 To make sure it didn't show up. Just to find out that it as "delivered" weeks ago. However UPS never delivered the item. Video proof and all. I don't think I can recommend this place if they can't manage to add the right shipping details. Now I'm out money, filter, and time waiting. Contacting support is like pulling teeth no one answers the phone and no response back via email. *** edit to the above took almost a month but did receive a replacement product after it was all said and done.”

Helpful Report

Posted 1 year ago

“Ok it’s all good”

Helpful Report

Posted 1 year ago

“Initial experience was horrid, no eta on the part, long shipping time, other altercations throughout the process. Customer service was quick to reply and solve the issue.”

Helpful Report

Posted 1 year ago

“They have all of the parts I need but takes an ungodly amount of time to come. Great if you didn’t start your project. Horrible if you are in the middle of it and need things. I have learned when I says 2-3 days to ship it means 5-6.”

Helpful Report

Posted 1 year ago

“Came broken in the box, haven't replied to customer service email in about a week.”

Helpful Report

Posted 1 year ago

“Love UroTuning!”

Helpful Report

Posted 1 year ago

“Pretty conflicted on what to rate you guys. The products are GREAT. Love my 0.05s. The shipping time is nice and smooth! HOWEVER, customer service is kind of bad. I ordered a pack of 4 center caps. Only received 1, then when I sent an email I was told it would be 1-3 business days for a response. Moving into week two without a response. Still haven’t received what I ordered”

Helpful Report

Posted 1 year ago

“Wagner intercooler came in perfect time to install and does what it's expected to do...”

Helpful Report

Posted 1 year ago

“I just wrecked my car before I could install it”

Helpful Report

Posted 1 year ago

“both had a nasty ding in them from shipping took for ever to get as well”

Helpful Report

Posted 1 year ago

UroTuning is rated 4.7 based on 15,479 reviews