UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,329 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 4th July 2025

Frankie D

UroTuning 5 star review on 30th June 2025

Julio D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On March 4th, I decided to blow some bonus money and splurge on a TCR muffler for my GTI. When ordering, the website gave me the option to add a 55mm exhaust band clamp to the order. I did this specifically because I figured it would surely be the size that I would need to complete the install quickly and easily. I received the clamp right away, and stashed it away while I waited for the muffler to arrive, knowing it would likely take a fair bit of time as the item was to ship from Germany. But after a month, I noted that the muffler had not even shipped so I contacted customer service to see if I could just get some idea of when the muffler might at least ship. I was told that the item would likely not ship for another 2 to 3 months. See, the thing about impulse buys is that sellers need to get them into the hands of the customer quickly, so they don't have time to rethink their purchase. Waiting a month gave me plenty of time to think of all the other things I could be buying with $700+ instead of a muffler. So, I opted to cancel the order. At that time, I decided to just keep the 55mm clamp thinking that I'd likely order something else someday in the future. And I've continued shopping for exhausts, and while I haven't found anything, what I have learned is that the 55mm clamp that I ordered with the TCR muffler is actually too small for a 2018 VW GTI, so even if I DO order something else in the future, I'll also need to order the correct 65mm clamp. Based on this entire experience, I'd likely rate Urotuning lower than 3 stars excapt that, at the very least, customer service was very good. They responded to may emails quickly, and did not give me any trouble cancelling my order. Thank you for your help again, Kelsey! Eurotuning, go ahead and put that TCR muffler in the container coming from Germany and reach out to me. Maybe I'll make that purchase anway.”

Helpful Report

Posted 1 year ago

Tony, We are sorry to hear that you did not have a good experience with your purchase. The TCR mufflers are a bit challenging to get from Germany as you mentioned. We do our best to state this information on our site so our customers know before making the purchase. We also have a dedicated sales team that you can reach out to before you purchase to confirm availability or at least get an estimated lead time for the item. We are pleased to hear that Kelsey was great at assisting you. If you need anything else in the future please feel free to contact us!

Posted 1 year ago

“The Dinan exhaust I purchased included tips that didn’t fit”

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Posted 1 year ago

We are sorry to hear that the tips did not fit. We would be more than happy to help swap them out for you.

Posted 10 months ago

“Was dissatisfied with turbo blanket. Bottom piece with snaps not sewn right and I didn't install for fear of insides coming out. Service and delivery was great.”

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Posted 1 year ago

We are sorry to hear that. We would be more than happy to help get this resolved for you!

Posted 10 months ago

“Decent product is alittle stiff . And the o rings kinda suck they try to bunch up”

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Posted 1 year ago

We are sorry to hear that, are you able to reach out to us at Support@urotuning.com with more details?

Posted 10 months ago

“Great service”

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Posted 1 year ago

Thank you for the kind words and review!

Posted 10 months ago

“Great part works just like the factory diverter except more hidden and better throttle response.”

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Posted 1 year ago

We are glad to hear that this part worked out for you and is better than the factory part.

Posted 10 months ago

“Great product for came in incomplete. Contacted customer service but is taking time to communicate and correct the issue.”

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Posted 1 year ago

We are sorry to hear that the communication took some time. We are working to improve our response time. Things have gotten better since your purchase.

Posted 10 months ago

“Not sure why put they are leaking air were the tubing push in”

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Posted 1 year ago

If the air line is not cut completely straight it can cause a leak. We have sold hundreds of fittings have have not had a defective fitting.

Posted 10 months ago

“I have been waiting for a long time, but the product has not arrived yet There is no explanation regarding the current status of the product I am ordering.”

Helpful Report

Posted 1 year ago

We are sorry to hear that the product has not arrived. We would be more than happy to help replace the items. Please reach out to us at support@urotuning.com.

Posted 10 months ago

“I chose a 3 star due to the issues we had with shipping and parts not being in stock and the order being sent out somewhere with no tracking number. I finally got my order the second time around. It was frustrating and I went over a week without the items needed for the Oil Service and Plug/Coil Pack service for my wife's vehicle so we were limping along with one vehicle and that is difficult considering we both work full time jobs.”

Helpful Report

Posted 1 year ago

Mike, We are very sorry for the shipping delays. Not sure what might have happened as the label was made on the 6th. The order shipped out on the 11th and was delivered to you on the 14th the tracking was emailed to the email address on the order. Is it possible it went to your spam folder by chance?

Posted 1 year ago

“Waiting for better weather conditions to improve. I have to work outside. I'll let you know how things go.”

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Posted 1 year ago

Please let us know how this went for you!

Posted 10 months ago

“So far so good no major pulls on the car yet”

Helpful Report

Posted 1 year ago

Hi Travis! Thank you so much for taking the time to share your feedback about UroTuning. If you ever need any assistance or have any further questions, please don't hesitate to reach out. Our friendly team is here to help you in any way we can.

Posted 1 year ago

“Three stars because i never installed it but they looked great lol. Still haven’t been able to reach anyone for returns, a little annoying”

Helpful Report

Posted 1 year ago

Marlin, I am sorry to hear that you have not received our emails. I see that my returns team emailed you back with the information needed 8 days ago when you reached out. Are you able to check your spam folder to see if it ended up in there?

Posted 1 year ago

“Site was easy to use, item arrived on time, assembled-by-URO-kit wasn't the best for my needs.”

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Posted 1 year ago

Thank you for the review and the kind words! Please let us know if you need anything else!

Posted 10 months ago

“Love the price and I'm happy with the price. What I'm not happy with is the customer service and the lock of care.”

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Posted 1 year ago

We are sorry to hear that, are you able to email us at Support@urotuning.com wth the details of the issue?

Posted 10 months ago

“Usually havent had a bad experience with Urotuning until now. Overall i will keep coming back but definitely shot down a level after a recent purchase”

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Posted 1 year ago

We are sorry to hear that are you able to email us at support@urotuning.com with the details? We would be more than happy to help make this right.

Posted 10 months ago

“Didn’t like I got the wrong items that did not fit my car.”

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Posted 1 year ago

We are sorry to hear that and would be more than happy to help. Please email us at support@urotuning.com

Posted 10 months ago

“Uro tuning has all the parts I need just wish their customer service answers more than once a day”

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Posted 1 year ago

We apologize for the delayed responses as during the busy season it can get backed up. We do our best to reply to all of the customers in a timely manor.

Posted 10 months ago

“I NEVER received this order/I have to re order them.”

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Posted 1 year ago

We are sorry to hear that you did not receive the items. Please reach out to support@urotuning.com

Posted 10 months ago

“The part was the same as shown in the picture! Very satisfied with the delivery time!”

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Posted 1 year ago

Thank you for the review. Was there an issue with the item that you only gave it a 3 star review?

Posted 10 months ago

UroTuning is rated 4.7 based on 15,329 reviews