UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, UroTuning
Rating: 4.68

4.7 Rating 13,605 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 13,605 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't use the hardware you sent me. The nut and bolt were too big.”

Helpful Report

Posted 1 year ago

We deeply apologize that the hardware was not able to be used. Are you able to email us photos of the issue you were having? We would be more than happy to reach out to the manufacturer to make this right for you!

Posted 1 year ago

“Waited over 2 months for my exhaust. Cheap clamps, no hardware & no gaskets. Passenger Rear tip sits farther out like the pipe wasn’t cut correctly. You would think for a $1300 system it would be much better quality.”

Helpful Report

Posted 1 year ago

We are very sorry to hear of the issues with your exhaust. Are you able to email us photos of the issues you ran into? We would be more than happy to reach out to the manufacturer to make this right!

Posted 1 year ago

“I bought the stage 1 clutch and after a few days I noticed that when I let go of the clutch I can hear a knocking noise from the clutch but as soon as I step on the clutch or I’m driving in gear it goes away it only makes that noise when I’m parked”

Helpful Report

Posted 1 year ago

We apologize that you are hearing a knock with the clutch. Are you able to email us with video of the sound that you are hearing? Was the clutch installed by a shop? There are a lot of things that could cause this issue. We would be more than happy to help!

Posted 1 year ago

“It was a good kit, I feel like they could’ve added more elbows and a few more inches of piping but overall solid.”

Helpful Report

Posted 1 year ago

Thank you for the review! Are you able to provide more details as to the issue you ran into? Are you saying the tubing was too short?

Posted 1 year ago

“Beautiful radiator. Installed easily. Missing the drain clock and overflow hose nipple.”

Helpful Report

Posted 1 year ago

We are sorry to hear that this part was missing a part. Are you able to email us photos of what you received at Support@urotuning.com? We would be more than happy to make this right for you!

Posted 1 year ago

“Hi, I bought a part from your ebay shop. (order 20495704). I tried to install it on my 2016 VW JETTA but it didn't fit. Did I buy a wrong part? Your advice would be helpful.”

Helpful Report

Posted 1 year ago

Hello, We are very sorry to hear that this did not fit your vehicle. Are you able to email us at Support@urotuning.com with the vehicle information as well as the issue you were having? We would be more than happy to help get this resolved.

Posted 1 year ago

“Some products just don’t work why sell them”

Helpful Report

Posted 1 year ago

We are sorry that you feel this way about the o2 sensor spacers. As stated on our site as well as our phone call these do not guarantee the removal of the check engine light. They help reduce the chances of the light coming on. However, you will need a tune to completely remove the light.

Posted 1 year ago

“Uro Tuning is alright, they need to dump FedEx though.”

Helpful Report

Posted 1 year ago

We are very sorry that you feel this way. We do offer other services such as UPS and USPS if you are interested in those. Please contact our sales team as they would be happy to help get that going for you!

Posted 1 year ago

“Ordered 23mm bushing that said for the vehicle, however when I went to install them, they did not fit. Part numbers on bushing did not match website”

Helpful Report

Posted 1 year ago

We are very sorry to hear that the bushing did not fit your vehicle. The part number is correct as the manufacturer uses their own internal part numbers. This is a 23 mm sway bar bushing, are you able to confirm what size sway bar you have? We would be more than happy to help get this resolved for you!

Posted 1 year ago

“I'm so thankful for everything Urotuning has been able to do for me can't wait to order my next mod! Please enjoy this Maryland MQB video I made”

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Posted 1 year ago

Awesome video! Thank you for the shoutout! Please feel free to tag us on Instagram with #urotuned as we have a $100 gift card contest every month!

Posted 1 year ago

“Quick shipping, usually good products”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. Was there an issue with your order? If so please email us at Support@urotuning.com.

Posted 1 year ago

“Bad fitment in my opinion but it does sound great”

Helpful Report

Posted 1 year ago

We are very sorry to hear that the item had some fitment issues. Are you able to email us photos of the fitment issues? We have sold a lot of these without issues. We would be more than happy to help get any issues resolved.

Posted 1 year ago

“Pretty good party selections, prices are competitive. Most parts arrive in a reasonable time. Took nearly a year to get my sway bar in. Was left wondering if my order had been forgotten, pretty sure it had been until I reached out myself. Selection of parts is pretty good, prices are competitive.”

Helpful Report

Posted 1 year ago

Thank you for your review. We apologize that Eibach took so long to ship your order as these took 9 months to ship from the manufacturer. We did not forget about your order as we waited for them to ship this out. We are glad to hear that you did receive the part and that everything worked out well for the most part.

Posted 1 year ago

“I have an issue with a lip for Audi. The specification on the website is a bit tricky. look at the image attached. After that, I lost 100 USD in UPS and the other 10% per your vendor... You should re-check your refund policy.”

Helpful Report

Posted 1 year ago

We are sorry to hear there may be an issue with the part. Just to confirm in the photo you submitted is the vehicle an S-Line as noted? If not this will not fit the Q8 non-S line. We would be more than happy to help get this resolved for you. Please feel free to reach out to Support@urotuning.com.

Posted 1 year ago

“The part I ordered was perfect! No problems with it. The only problem I had was shipping. I paid extra for 2day air shipping and it still took 7 days to arrive. I contacted FedEx and they said it wasn’t their fault.”

Helpful Report

Posted 1 year ago

Thank you for leaving a review. I just took a look at your order and I see this package was delivered to you within 2 business days. The package was shipped out on 8/3 and delivered on 8/5. Are you able to tell me if this was delivered to a neighbor by mistake? I am not sure what happened as to why this took 7 days when the tracking shows 2.

Posted 1 year ago

“On the website it wasn’t clear what parts were needed, so I ordered what they recommended. When I contacted them about an estimated ETA, they didn’t know since they’re only a middle-man and the parts were to be shipped directly from another supplier, hence no idea on delivery to coordinate shop time. Frustrating. When the parts came in there was an extra part that didn’t make sense from what I saw was required for the repair so I called the supplier directly and they informed me that it wasn’t correct for my year model. Again, frustrating. Won’t do business with these young bucks again.”

Helpful Report

Posted 1 year ago

Peter, We are very sorry to hear of the issues that you had with your order. I can assure you that this is not how we like to do business and we take customer service very seriously here. I apologize for all of the frustration this has caused you and would hate to lose you as a customer. I see that the item was returned and refunded back to your payment method on file. If you would like to give us another opportunity we would like to make this up to you. Please feel free to reach out to us if you need anything else!

Posted 1 year ago

“Great cold air intake, easy to install took only 5 mins. Only problem I had with it is the heat shield was for the air intake that doesn't have a SAI so I had to drill a hole to secure the SAI to the shield”

Helpful Report

Posted 1 year ago

We apologize that this heatshield does not come with the hole for the SAI filter anymore. This design change was updated on our site prior to your order. Unfortunately, CTS does not offer the hole in the heatshield however, they state the SAI can be routed around the intake without issues if you do not wish to drill the heatshield.

Posted 1 year ago

“It came in ripped.”

Helpful Report

Posted 1 year ago

We are very sorry to hear that this part was ripped. We would be more than happy to send a replacement to you. Are you able to email us at Support@urotuning.com?

Posted 1 year ago

“I love the look of these but there are a few things I'm not too happy with. The rubber boot that seals the coil packs aren't as good as factory coils, they seal only at the top and not down the sides. The retainer bolts aren't as long as factory either. So I ended up using the stock retainer bolts. I'm not sure about the performance yet because it's been so hot outside lately. They did fix the misfire issue though.”

Helpful Report

Posted 1 year ago

“Im pleased with Urotuning's customer service and prompt response to my inquiry about the status of my order on a CTS Turbo exhaust I purchased from them. However I was pleased with the exhaust I received cause it wasn't fully polished as it was depicted on the website and from their description of the product I would receive.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. We are happy to hear that you are overall pleased with the exhaust. The exhaust should be polished on the tips and the visible parts. The ad does not state the exhaust is fully polished, though.

Posted 1 year ago

UroTuning is rated 4.7 based on 13,605 reviews