UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,153 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had a few shipping snags. Will let you know when I receive it.”

Helpful Report

Posted 2 years ago

Please let us know once you receive this as we would like to make sure you receive the item.

Posted 2 years ago

“Idk how it looks like, I never got my engine cover.”

Helpful Report

Posted 2 years ago

We are sorry to hear that the item did not make it to you. We are filing a claim to get this resolved for you. In the meantime have you checked with your neighbors to see if they received it by mistake?

Posted 2 years ago

“Would have given more stars but I had to purchase another throw out bearing because the tabs were broken upon delivery, also my pressure plate had a 2 inch chip on the inner diameter.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that the bearing was damaged upon receiving the kit. We would be more than happy to file a claim and send you a replacement or reimburse you for the one you purchased.

Posted 2 years ago

“The product i ordered specifically for my car didnt fit.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that the caps did not fit your vehicle. We will make sure to update the site to avoid this in the future.

Posted 2 years ago

“Rear pads are awesome, paired with Zimmerman sport drilled rotors 10 out of 10. However the fronts when I ordered them they said they fit my 2010 e90 335i only to find out after they shipped that they didn't. Dylan with customer service has been great with trying to remedy the situation but now I'm still waiting for the correct front parts to be sent.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that the fronts did not fit your vehicle. It appears that we were able to get this resolved for you and you should have received the correct parts. Please let us know if you need anything else!

Posted 2 years ago

“Shipping organization and communications needs work”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had some issues with your recent experience with us. Looking into this order I see the item purchased was a direct ship item from the manufacturer. We emailed you with the updates provided by the manufacturer at the time the order was placed. Unfortunately, this item was back ordered with them and was not something they had in stock. Please feel free to reach out to us if you need anything else!

Posted 2 years ago

“They sent the MK7.5 exhaust and not the MK7. The tailpipes are too wide and I can’t put the exhaust tips on. I emailed them multiple times in hopes to get it resolved. Very disappointed in the customer service.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that there was an issue with your order. I see that we are working with you via email to get this resolved right away. We are currently waiting to hear back from you on this issue if you can please email us back with the information needed. This way we can make sure you receive the correct parts!

Posted 2 years ago

“The product is great but I was sent the wrong engine cover and have yet to hear a response back from UroTuning. Hopefully they see this and send me an email because it’s holding me up.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you received the wrong engine cover. I see that we replied back to your email and have not heard back from you. It is possible the email went to your spam folder if you are able to check that and get back to us we would be more than happy to have 034 correct their mistake.

Posted 2 years ago

“I'm not sure how an extra one got added to my order. There was only supposed to be the free one”

Helpful Report

Posted 2 years ago

Thank you for leaving a review. It appears one was added to your cart after the promotion code was used.

Posted 2 years ago

“I couldn't use the hardware you sent me. The nut and bolt were too big.”

Helpful Report

Posted 2 years ago

We deeply apologize that the hardware was not able to be used. Are you able to email us photos of the issue you were having? We would be more than happy to reach out to the manufacturer to make this right for you!

Posted 2 years ago

“Waited over 2 months for my exhaust. Cheap clamps, no hardware & no gaskets. Passenger Rear tip sits farther out like the pipe wasn’t cut correctly. You would think for a $1300 system it would be much better quality.”

Helpful Report

Posted 2 years ago

We are very sorry to hear of the issues with your exhaust. Are you able to email us photos of the issues you ran into? We would be more than happy to reach out to the manufacturer to make this right!

Posted 2 years ago

“I bought the stage 1 clutch and after a few days I noticed that when I let go of the clutch I can hear a knocking noise from the clutch but as soon as I step on the clutch or I’m driving in gear it goes away it only makes that noise when I’m parked”

Helpful Report

Posted 2 years ago

We apologize that you are hearing a knock with the clutch. Are you able to email us with video of the sound that you are hearing? Was the clutch installed by a shop? There are a lot of things that could cause this issue. We would be more than happy to help!

Posted 2 years ago

“It was a good kit, I feel like they could’ve added more elbows and a few more inches of piping but overall solid.”

Helpful Report

Posted 2 years ago

Thank you for the review! Are you able to provide more details as to the issue you ran into? Are you saying the tubing was too short?

Posted 2 years ago

“Beautiful radiator. Installed easily. Missing the drain clock and overflow hose nipple.”

Helpful Report

Posted 2 years ago

We are sorry to hear that this part was missing a part. Are you able to email us photos of what you received at Support@urotuning.com? We would be more than happy to make this right for you!

Posted 2 years ago

“Hi, I bought a part from your ebay shop. (order 20495704). I tried to install it on my 2016 VW JETTA but it didn't fit. Did I buy a wrong part? Your advice would be helpful.”

Helpful Report

Posted 2 years ago

Hello, We are very sorry to hear that this did not fit your vehicle. Are you able to email us at Support@urotuning.com with the vehicle information as well as the issue you were having? We would be more than happy to help get this resolved.

Posted 2 years ago

“Some products just don’t work why sell them”

Helpful Report

Posted 2 years ago

We are sorry that you feel this way about the o2 sensor spacers. As stated on our site as well as our phone call these do not guarantee the removal of the check engine light. They help reduce the chances of the light coming on. However, you will need a tune to completely remove the light.

Posted 2 years ago

“Uro Tuning is alright, they need to dump FedEx though.”

Helpful Report

Posted 2 years ago

We are very sorry that you feel this way. We do offer other services such as UPS and USPS if you are interested in those. Please contact our sales team as they would be happy to help get that going for you!

Posted 2 years ago

“Ordered 23mm bushing that said for the vehicle, however when I went to install them, they did not fit. Part numbers on bushing did not match website”

Helpful Report

Posted 2 years ago

We are very sorry to hear that the bushing did not fit your vehicle. The part number is correct as the manufacturer uses their own internal part numbers. This is a 23 mm sway bar bushing, are you able to confirm what size sway bar you have? We would be more than happy to help get this resolved for you!

Posted 2 years ago

“I'm so thankful for everything Urotuning has been able to do for me can't wait to order my next mod! Please enjoy this Maryland MQB video I made”

Helpful Report

Posted 2 years ago

Awesome video! Thank you for the shoutout! Please feel free to tag us on Instagram with #urotuned as we have a $100 gift card contest every month!

Posted 2 years ago

“Quick shipping, usually good products”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. Was there an issue with your order? If so please email us at Support@urotuning.com.

Posted 2 years ago

UroTuning is rated 4.7 based on 15,153 reviews