UroTuning Reviews

4.7 Rating 13,656 Reviews
92 %
of reviewers recommend UroTuning
4.7
Based on 13,656 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

Im pleased with Urotuning's customer service and prompt response to my inquiry about the status of my order on a CTS Turbo exhaust I purchased from them. However I was pleased with the exhaust I received cause it wasn't fully polished as it was depicted on the website and from their description of the product I would receive.
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Posted 1 year ago
Thank you for taking the time to leave a review. We are happy to hear that you are overall pleased with the exhaust. The exhaust should be polished on the tips and the visible parts. The ad does not state the exhaust is fully polished, though.
Posted 1 year ago
Good website need to add more detailed pictures and pictures of the parts installed to would be nice like ecs
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Posted 1 year ago
it’s a good company
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Posted 1 year ago
Thank you for leaving a review. Please feel free to reach out to us if you need anything!
Posted 1 year ago
Author didn't leave any comments.
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Posted 1 year ago
Worked awsome solved my issue
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Posted 1 year ago
Urotuning was fine to deal with. Responsive to questions in a timely fashion. The product....very disappointed. The top and bottom mounting plates of the bags were 5 degrees off from one another. That doesn't seem like much but these were a replacement set for truck. I had to die grind out the mounting holes in the truck to accommodate. I spent a lot of time and money custom fabricating and powder coating the parts on the truck when I did it 10 years ago. Now I have to repair the paint and not to mentions taking a half hour job and turning it into a 2 hour job. Thanks slam specialties....
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Posted 1 year ago
The shipping service was excellent. The oil filter was not the correct item for my BMW X1
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Posted 1 year ago
This is a nice looking exhaust. All of the quality control issues you read about online appear to have been sorted out as well. My only gripe is that it doesn't actually sound "good." It makes noise, but it doesn't have any type of tone (and that's because it doesn't have mufflers). Sounds great when you fire up the car though. And it's not that it sounds bad, per se, it just doesn't sound good. I had a Borla on my GTI, and I think that sounded a lot better. For the next batch they should also weld on another hanger, to utilize the factory one that you don't re-use.
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Posted 1 year ago
Thank you for leaving a product review. We are sorry to hear that you do not like the sound of the exhaust. We do not manufacture these parts as they ship directly from the supplier. We would be more than happy to provide this feedback to the manufacturer so they can look into this.
Posted 1 year ago
It’s a nice exhaust was missing some hardware & the swag pack but pleased with the performance and sound
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Posted 1 year ago
We are happy to hear that you like the exhaust. Please reach out to Support@urotuning.com as we would be more than happy to send out another swag pack and hardware. We would like to make this right for you!
Posted 1 year ago
I ordered a piece in April and I still haven’t seen it. I am still waiting.
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Posted 1 year ago
We apologize for the delays with one of your items. This part is made to order and ships directly from the supplier as stated on our site. We had the pre-order ETA listed at the time of sale that these were set to come back in stock in July. Maxton stated that your order should be ready by the second week of July. As soon as we have an update on your order you will be the first to know.
Posted 1 year ago
the caps that I bought for the antifreeze and oil tanks do not seal completely well, I had to remove them because I felt that as soon as they reached a higher temperature they would be ejected and cause damage to my R32 golf
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Posted 1 year ago
Thank you for taking the time to leave a review. I am sorry to hear that the caps did not seal well. We have sold a lot of these caps without any issues. If possible are you able to send us detailed photos or video of the issue to Support@urotuning.com?
Posted 1 year ago
I thought this was a badge I was mistaken it's a sticker.
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Posted 1 year ago
second time ordering these bc even after installing these properly, they're kind of your only option for turbo studs but regardless they're kind of a pain to install and i had one shoot out. Yes i used threadlocker and let it cure and sit for over 24 hours at proper torque spec.
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Posted 1 year ago
We are sorry to hear that you had some issues with the studs. Are you able to email us at Support@urotuning.com with the details of the issue you had? We have sold a lot of these and have not had any issues with them. We would like to look into this if there is an issue that has not been brought to our attention.
Posted 1 year ago
Got these on Memorial Day sale , only complaint is the bronze powdercoat is extremely thin , see through in some spots , I’m gonna have them powder coated a different color bronze , but other then that they are great
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Posted 1 year ago
Thank you for leaving a product review. We are sorry to hear that the finish has some defects. Are you able to email us photos showing the issue to Support@urotuning.com? We would be more than happy to reach out to the manufacturer to get this resolved for you!
Posted 1 year ago
Well I purchased a wheel bearing for the front driver side and it didn't come with any bolts and it's supposed to. I reached out to Euro tuning and I got the bolts a week after I got the wheel bearing before it was shipped out it should have been checked if the warehouse doesn't know what goes with what that's a problem.
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Posted 1 year ago
Thank you for leaving a product review. I am sorry to hear that the product did not come with the hardware. These items ship from the supplier directly and this is something that we have brought to their attention as this is not something that we manufacture. If you have any other concerns or questions please feel free to reach out to us at Support@urotuning.com.
Posted 1 year ago
Urotuning is an okay company in my opinion. They have pretty decent customer service, however emailing is not their speciality. Pricing is very competitive.
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Posted 1 year ago
Thank you for leaving a review. I took a look at the issues with your order and I see that CTS was slow getting back to us to get your issue resolved. We do apologize for the delays from the manufacturer. I see that we were able to get this refunded back to your payment method on file.
Posted 1 year ago
Not all parts were delivered
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Posted 1 year ago
We are very sorry to hear that not all parts were delivered to you. Are you able to provide us with some photos of what you received and email them to Support@urotuning.com? We would be more than happy to reach out to the manufacturer to get this sorted for you.
Posted 1 year ago
Front of Badge itself is correct size and looks amazing, however it has pegs in the back that do not fit an R56 as described
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Posted 1 year ago
Hello Peter! Thank you for the feedback regarding your order. We are sorry that this was not able to fit your Mini. We will be reaching out to you via email to work on a resolution for you. Please keep an eye out for an email from our Support Team!
Posted 1 year ago
Great pricing for parts. I’ve gotten my Unitronic tunes from Urotuning. But, I’ve ordered some sensors that are advertised as OEM VAG/Audi parts and neither were stamped with vw/Audi only similar part numbers.
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Posted 1 year ago
Thank you for leaving a review. We are very sorry to hear that this part was not Genuine. We order these direct from VW. Are you able to tell us what brand you received or a photo of the package it arrived in? We would be more than happy to help make this right.
Posted 1 year ago
The transmission fluid arrived on time. However I was disappointed that there was no sticker with the package. Other companyies provide free advertising merchandise to promote their products such as stickers. As petty as this sounds I have been looking at ordering from other companies.
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Posted 2 years ago
We are very sorry that you did not receive a sticker with your trans fluid. We would be more than happy to send you a Urotuning sticker. We will have one sent out right away for you!
Posted 2 years ago
UroTuning is rated 4.7 based on 13,656 reviews