UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,153 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad fitment in my opinion but it does sound great”

Helpful Report

Posted 2 years ago

We are very sorry to hear that the item had some fitment issues. Are you able to email us photos of the fitment issues? We have sold a lot of these without issues. We would be more than happy to help get any issues resolved.

Posted 2 years ago

“Pretty good party selections, prices are competitive. Most parts arrive in a reasonable time. Took nearly a year to get my sway bar in. Was left wondering if my order had been forgotten, pretty sure it had been until I reached out myself. Selection of parts is pretty good, prices are competitive.”

Helpful Report

Posted 2 years ago

Thank you for your review. We apologize that Eibach took so long to ship your order as these took 9 months to ship from the manufacturer. We did not forget about your order as we waited for them to ship this out. We are glad to hear that you did receive the part and that everything worked out well for the most part.

Posted 2 years ago

“I have an issue with a lip for Audi. The specification on the website is a bit tricky. look at the image attached. After that, I lost 100 USD in UPS and the other 10% per your vendor... You should re-check your refund policy.”

Helpful Report

Posted 2 years ago

We are sorry to hear there may be an issue with the part. Just to confirm in the photo you submitted is the vehicle an S-Line as noted? If not this will not fit the Q8 non-S line. We would be more than happy to help get this resolved for you. Please feel free to reach out to Support@urotuning.com.

Posted 2 years ago

“The part I ordered was perfect! No problems with it. The only problem I had was shipping. I paid extra for 2day air shipping and it still took 7 days to arrive. I contacted FedEx and they said it wasn’t their fault.”

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Posted 2 years ago

Thank you for leaving a review. I just took a look at your order and I see this package was delivered to you within 2 business days. The package was shipped out on 8/3 and delivered on 8/5. Are you able to tell me if this was delivered to a neighbor by mistake? I am not sure what happened as to why this took 7 days when the tracking shows 2.

Posted 2 years ago

“On the website it wasn’t clear what parts were needed, so I ordered what they recommended. When I contacted them about an estimated ETA, they didn’t know since they’re only a middle-man and the parts were to be shipped directly from another supplier, hence no idea on delivery to coordinate shop time. Frustrating. When the parts came in there was an extra part that didn’t make sense from what I saw was required for the repair so I called the supplier directly and they informed me that it wasn’t correct for my year model. Again, frustrating. Won’t do business with these young bucks again.”

Helpful Report

Posted 2 years ago

Peter, We are very sorry to hear of the issues that you had with your order. I can assure you that this is not how we like to do business and we take customer service very seriously here. I apologize for all of the frustration this has caused you and would hate to lose you as a customer. I see that the item was returned and refunded back to your payment method on file. If you would like to give us another opportunity we would like to make this up to you. Please feel free to reach out to us if you need anything else!

Posted 2 years ago

“Great cold air intake, easy to install took only 5 mins. Only problem I had with it is the heat shield was for the air intake that doesn't have a SAI so I had to drill a hole to secure the SAI to the shield”

Helpful Report

Posted 2 years ago

We apologize that this heatshield does not come with the hole for the SAI filter anymore. This design change was updated on our site prior to your order. Unfortunately, CTS does not offer the hole in the heatshield however, they state the SAI can be routed around the intake without issues if you do not wish to drill the heatshield.

Posted 2 years ago

“It came in ripped.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that this part was ripped. We would be more than happy to send a replacement to you. Are you able to email us at Support@urotuning.com?

Posted 2 years ago

“I love the look of these but there are a few things I'm not too happy with. The rubber boot that seals the coil packs aren't as good as factory coils, they seal only at the top and not down the sides. The retainer bolts aren't as long as factory either. So I ended up using the stock retainer bolts. I'm not sure about the performance yet because it's been so hot outside lately. They did fix the misfire issue though.”

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Posted 2 years ago

“Im pleased with Urotuning's customer service and prompt response to my inquiry about the status of my order on a CTS Turbo exhaust I purchased from them. However I was pleased with the exhaust I received cause it wasn't fully polished as it was depicted on the website and from their description of the product I would receive.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We are happy to hear that you are overall pleased with the exhaust. The exhaust should be polished on the tips and the visible parts. The ad does not state the exhaust is fully polished, though.

Posted 2 years ago

“Good website need to add more detailed pictures and pictures of the parts installed to would be nice like ecs”

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Posted 2 years ago

“it’s a good company”

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Posted 2 years ago

Thank you for leaving a review. Please feel free to reach out to us if you need anything!

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Worked awsome solved my issue”

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Posted 2 years ago

“Urotuning was fine to deal with. Responsive to questions in a timely fashion. The product....very disappointed. The top and bottom mounting plates of the bags were 5 degrees off from one another. That doesn't seem like much but these were a replacement set for truck. I had to die grind out the mounting holes in the truck to accommodate. I spent a lot of time and money custom fabricating and powder coating the parts on the truck when I did it 10 years ago. Now I have to repair the paint and not to mentions taking a half hour job and turning it into a 2 hour job. Thanks slam specialties....”

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Posted 2 years ago

“The shipping service was excellent. The oil filter was not the correct item for my BMW X1”

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Posted 2 years ago

“This is a nice looking exhaust. All of the quality control issues you read about online appear to have been sorted out as well. My only gripe is that it doesn't actually sound "good." It makes noise, but it doesn't have any type of tone (and that's because it doesn't have mufflers). Sounds great when you fire up the car though. And it's not that it sounds bad, per se, it just doesn't sound good. I had a Borla on my GTI, and I think that sounded a lot better. For the next batch they should also weld on another hanger, to utilize the factory one that you don't re-use.”

Helpful Report

Posted 2 years ago

Thank you for leaving a product review. We are sorry to hear that you do not like the sound of the exhaust. We do not manufacture these parts as they ship directly from the supplier. We would be more than happy to provide this feedback to the manufacturer so they can look into this.

Posted 2 years ago

“It’s a nice exhaust was missing some hardware & the swag pack but pleased with the performance and sound”

Helpful Report

Posted 2 years ago

We are happy to hear that you like the exhaust. Please reach out to Support@urotuning.com as we would be more than happy to send out another swag pack and hardware. We would like to make this right for you!

Posted 2 years ago

“I ordered a piece in April and I still haven’t seen it. I am still waiting.”

Helpful Report

Posted 2 years ago

We apologize for the delays with one of your items. This part is made to order and ships directly from the supplier as stated on our site. We had the pre-order ETA listed at the time of sale that these were set to come back in stock in July. Maxton stated that your order should be ready by the second week of July. As soon as we have an update on your order you will be the first to know.

Posted 2 years ago

“the caps that I bought for the antifreeze and oil tanks do not seal completely well, I had to remove them because I felt that as soon as they reached a higher temperature they would be ejected and cause damage to my R32 golf”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. I am sorry to hear that the caps did not seal well. We have sold a lot of these caps without any issues. If possible are you able to send us detailed photos or video of the issue to Support@urotuning.com?

Posted 2 years ago

“I thought this was a badge I was mistaken it's a sticker.”

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Posted 2 years ago

UroTuning is rated 4.7 based on 15,153 reviews