UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, UroTuning
Rating: 4.68

4.7 Rating 13,799 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 13,799 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

UroTuning 5 star review on 14th June 2024

Jose M

Veena C

UroTuning 5 star review on 13th June 2024

Logan D

UroTuning 5 star review on 12th June 2024

Robert P

UroTuning 5 star review on 11th June 2024

Zachary W

5746

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the build quality and finish. The only reason I gave it 3 stars is because it doesn’t stay tight. I have to tighten down the set screws once a week, otherwise the knob becomes loose and wiggles. I’m hoping urotuning has a solution for me to fix this.”

Helpful Report

Posted 2 years ago

“Didn't have the product I ordered and sent a different part from another manufacturer that I never heard of without consent.”

Helpful Report

Posted 2 years ago

Hello Robert! Thank you for your feedback. Sometimes when an aftermarket brand is out of stock, we will replace it with another aftermarket brand, or upgrade it to an OE/OEM/Genuine part if that is available and we will be able to fulfill the order faster. It does appear that a CS representative offered a return for a refund on this part, as we did not get the order canceled before it shipped. We apologize for the inconvenience this has caused you and if you would still like to return the part for a refund we can set that up for you, just let us know!

Posted 2 years ago

“Took forever to deliver”

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Posted 2 years ago

Hello Juan! Thank you for your Feedback, these parts are made to order and do have a little bit of a lead time associated with them. We do apologize for the timeframe that it took for the 42 Draft Designs adapters to be made. If there is any further assistance we can offer please email us at support@urotuning.com

Posted 2 years ago

“Good shipping times part was junk”

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Posted 2 years ago

“very fast thanks for ship”

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Posted 2 years ago

“They look good but the fitment is a little too tight. You lose some of the button push travel. They work but it’s not the same feel as stock or the original racingline paddles these are lifted from.”

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Posted 2 years ago

“Ive bought multiple parts from you guys and i havent had any problems until i bought my blow off and inlet piping. Its funny that you guys are asking me to review the part because its been damn near 2 weeks and i still havent got tracking on them. Cant give a pic because i dont even have them yet.”

Helpful Report

Posted 2 years ago

Hey Caleb! Thank you for your feedback! This review request was sent for a different order than the BOV and Inlet pipe. Both of those items shipped from CTS and did take a little longer than we typically see for a direct ship from CTS. However, It appears that you have received those now, and you should get a review request for them as well!

Posted 2 years ago

“I bought the xforce non valved exhaust thinking it’s valved and it’s also a lot quieter than I thought but other than good quality and shipped fast”

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Posted 2 years ago

“During my wheel purchase, the site did not specify if hub rings would be needed, I found out during installation. Also did not specify the type of seat for the lug, i tried calling UroTuning and even sent them an e-mail with no response. It's a shame because this is my first large purchase from UroTuning.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that Kevin! I see that we replied back to your email 13 days ago and have not heard back from you. We would be more than happy to send the hub rings and wheel bolts to you at no cost. None of the wheels list that hub rings are needed as each model wheel is different and no one size hub ring will work for each model. Some manufacturers drill the center bore out larger than others. However, you can always call us at 813-444-7021 as we are more than happy to help!

Posted 2 years ago

“Caps didn't come with gaskets, oil cap doesn't screw into valve cover, c-clip was mis-shaped to allow notches to fit and lock into place”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review! We are very sorry that you are not satisfied with the cap. The manufacturer states there is no gasket as these are designed with a tension ring. You will need to push down and twist to install.

Posted 2 years ago

“Ordered 3 sets and got only 1 set. Should pay more attention in the order details.”

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Posted 2 years ago

We apologize for the issue with your order. It appears the manufacturer shipped the wrong quantity to you. We apologize for their oversight, I do see that we were able to get the others refunded back to you. Please let us know if we can help you with anything else!

Posted 2 years ago

“Fine. Responded to emails within a day or two but didn't seem that keen on helping me with my intake issue.”

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Posted 2 years ago

We are sorry to hear that you had some issues with the intake kit. I see that we reached out to Racingline as per our email and you informed us that VWR was sending you the missing part and you were fine with the kit. We are always willing to help our customers get the correct parts to do the job. You can always contact us by phone as well if you are in the middle of the install.

Posted 2 years ago

“False advertisement”

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Posted 2 years ago

These exhausts are a direct bolt-on to your factory system and do not require modification to install. I am not sure if you were missing items from the kit or if you have an aftermarket downpipe. You can always reach out to us if you have issues as we would be more than happy to help out.

Posted 2 years ago

“Obd11 was suppose to come with pro subscription code as advertised but when I entered the code it was for 20 credits not the subscription. Other than that no other issues; everything arrived early and packaged very well unlike other companies. I will be ordering from them again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review! I am sorry to hear that you did not receive the pro code. Please reach out to us at Support@urotuning.com as we would be more than happy to help get this resolved.

Posted 2 years ago

“Purchesed APR paper box did not come with sai filter and the one linked to fit does not... had to purches from ECStuning... possibility you have a pink haired moron doing data entry???”

Helpful Report

Posted 2 years ago

We are very sorry to hear that this part did not fit your vehicle. Are you able to provide us with the year of your A3 as it was not listed on your order? We would be more than happy to help get a return label sent over to you and issue you a refund. Please reach out to us at Support@urotuning.com.

Posted 2 years ago

“Only reason for moderate review is the parts were fine but the shipping from vendor sucks.”

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Posted 2 years ago

We are very sorry to hear that the shipping was subpar. Unfortunately, this item ships from the manufacturer directly as it is not something we stock. We are at the mercy of the supplier shipping out the order to get to you in a timely manner.

Posted 2 years ago

“Comes broken”

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Posted 2 years ago

We are very sorry to hear that the part arrived broken. If you can please reach out to us at Support@urotuning.com with the details of what item came broken we would be more than happy to help get this resolved for you right away!

Posted 2 years ago

“Will be returning wing extension, it was different then advertised. Had a cut out of an “S” in the middle.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are not satisfied with the wing extension you purchased. If you are able to send us photos of the item received to Support@urotuning.com we would be more than happy to help get the return going for you!

Posted 2 years ago

“Order process is easy, return process is still not resolved after a week.”

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Posted 2 years ago

We apologize as Bosch has discontinued the 044 pumps. The part is superseded by a universal pump that requires modification for the installation. We are working with you via email to get this resolved and will continue our support via email as we want to make this right.

Posted 2 years ago

“The holes do not fit the stock parts for the intercooler delete broke my stock parts”

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Posted 2 years ago

Thank you for taking the time to leave a review. We have sold a lot of these kits and have not had any issues with them not fitting. These kits are meant to fit the stock mounts as that is what they are made for. The part should not require any modification to fit. Please reach out to us at Support@urotunign.com as we would like to help get this resolved.

Posted 2 years ago

UroTuning is rated 4.7 based on 13,799 reviews