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UroTuning Reviews

4.7 Rating 15,348 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
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Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

fast shipping, product was not 100% compatible with my vehicle
Helpful Report
Posted 3 years ago
Different part. 2022 Tiguan S has a bulb for the side markers. Part I got sent does not.
Helpful Report
Posted 3 years ago
We are very sorry to hear that this did not fit your vehicle. Are you able to email us at Support@urotuning.com with more details about the issue? From the photo posted it appears these are the correct parts. We have sold a lot of these without any issues. However, we would be more than happy to make this right for you.
Posted 3 years ago
Great selection decent shipping speed, some parts don’t show correct vehicle applications
Helpful Report
Posted 3 years ago
We are glad to hear that you are happy with the shipping timeframes. If you are able to contact us regarding the items that do not fit your vehicle we would be more than happy to look into this and correct any issues on the site.
Posted 3 years ago
One of the Allen wrench holes in the stud stripped when I was turning it in. Wish the metal was harder.
Helpful Report
Posted 3 years ago
We are very sorry to hear that one of them was stripped when installation. We would be more than happy to get this resolved and swapped out for you. Are you able to email us at Support@urotuning.com? We would like to make this right for you.
Posted 3 years ago
Easy return
Helpful Report
Posted 3 years ago
Gave me the right parts. Box showed up totaled with one part almost all the way out. Payed for package protection and not one part of that package was protected
Helpful Report
Posted 3 years ago
We are very sorry to hear that the package showed up damaged. Are you able to contact us at Support@urotuning with more details as well as more photos of the whole package? Were any items damaged in transit? If so we would be more than happy to help get this resolved right away. The package protection covers lost or damaged packages as well as stolen packages. Please feel free to contact us!
Posted 3 years ago
I don’t know yet I haven’t gotten it
Helpful Report
Posted 3 years ago
The fit is really off and it only comes with one piece of piping it also does not specify that u need anything other than a maf housing ridiculous for the price
Helpful Report
Posted 3 years ago
We are very sorry to hear that this part does not fit well. I see that the item does state that the part will work with the stock or aftermarket MAF to eliminate any codes that you may receive installing this part. We would be more than happy to help get the fitment issues resolved. Please email us photos of the issues to Support@urotuning.com. We will reach out to the manufacturer right away for you!
Posted 3 years ago
Reasonably fast shipping. Ended up being the wrong grommets for my Mk4 TDI bew. I may just not have read the part description well enough.
Helpful Report
Posted 3 years ago
Hello Tobin! Thank you for your feedback. These grommets are actually for the MK7 VWs, which would be incorrect for the MK4 TDI. I will have a CS representative contact you to help resolve this issue!
Posted 3 years ago
I love the build quality and finish. The only reason I gave it 3 stars is because it doesn’t stay tight. I have to tighten down the set screws once a week, otherwise the knob becomes loose and wiggles. I’m hoping urotuning has a solution for me to fix this.
Helpful Report
Posted 3 years ago
Didn't have the product I ordered and sent a different part from another manufacturer that I never heard of without consent.
Helpful Report
Posted 3 years ago
Hello Robert! Thank you for your feedback. Sometimes when an aftermarket brand is out of stock, we will replace it with another aftermarket brand, or upgrade it to an OE/OEM/Genuine part if that is available and we will be able to fulfill the order faster. It does appear that a CS representative offered a return for a refund on this part, as we did not get the order canceled before it shipped. We apologize for the inconvenience this has caused you and if you would still like to return the part for a refund we can set that up for you, just let us know!
Posted 3 years ago
Took forever to deliver
Helpful Report
Posted 3 years ago
Hello Juan! Thank you for your Feedback, these parts are made to order and do have a little bit of a lead time associated with them. We do apologize for the timeframe that it took for the 42 Draft Designs adapters to be made. If there is any further assistance we can offer please email us at support@urotuning.com
Posted 3 years ago
Good shipping times part was junk
Helpful Report
Posted 3 years ago
very fast thanks for ship
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Posted 3 years ago
They look good but the fitment is a little too tight. You lose some of the button push travel. They work but it’s not the same feel as stock or the original racingline paddles these are lifted from.
Helpful Report
Posted 3 years ago
Ive bought multiple parts from you guys and i havent had any problems until i bought my blow off and inlet piping. Its funny that you guys are asking me to review the part because its been damn near 2 weeks and i still havent got tracking on them. Cant give a pic because i dont even have them yet.
Helpful Report
Posted 3 years ago
Hey Caleb! Thank you for your feedback! This review request was sent for a different order than the BOV and Inlet pipe. Both of those items shipped from CTS and did take a little longer than we typically see for a direct ship from CTS. However, It appears that you have received those now, and you should get a review request for them as well!
Posted 3 years ago
I bought the xforce non valved exhaust thinking it’s valved and it’s also a lot quieter than I thought but other than good quality and shipped fast
Helpful Report
Posted 3 years ago
During my wheel purchase, the site did not specify if hub rings would be needed, I found out during installation. Also did not specify the type of seat for the lug, i tried calling UroTuning and even sent them an e-mail with no response. It's a shame because this is my first large purchase from UroTuning.
Helpful Report
Posted 3 years ago
We are very sorry to hear that Kevin! I see that we replied back to your email 13 days ago and have not heard back from you. We would be more than happy to send the hub rings and wheel bolts to you at no cost. None of the wheels list that hub rings are needed as each model wheel is different and no one size hub ring will work for each model. Some manufacturers drill the center bore out larger than others. However, you can always call us at 813-444-7021 as we are more than happy to help!
Posted 3 years ago
Caps didn't come with gaskets, oil cap doesn't screw into valve cover, c-clip was mis-shaped to allow notches to fit and lock into place
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review! We are very sorry that you are not satisfied with the cap. The manufacturer states there is no gasket as these are designed with a tension ring. You will need to push down and twist to install.
Posted 3 years ago
Ordered 3 sets and got only 1 set. Should pay more attention in the order details.
Helpful Report
Posted 3 years ago
We apologize for the issue with your order. It appears the manufacturer shipped the wrong quantity to you. We apologize for their oversight, I do see that we were able to get the others refunded back to you. Please let us know if we can help you with anything else!
Posted 3 years ago
UroTuning is rated 4.7 based on 15,348 reviews