Login
Start Free Trial Are you a business? Click Here

UroTuning Reviews

4.7 Rating 15,348 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Fine. Responded to emails within a day or two but didn't seem that keen on helping me with my intake issue.
Helpful Report
Posted 3 years ago
We are sorry to hear that you had some issues with the intake kit. I see that we reached out to Racingline as per our email and you informed us that VWR was sending you the missing part and you were fine with the kit. We are always willing to help our customers get the correct parts to do the job. You can always contact us by phone as well if you are in the middle of the install.
Posted 3 years ago
False advertisement
Helpful Report
Posted 3 years ago
These exhausts are a direct bolt-on to your factory system and do not require modification to install. I am not sure if you were missing items from the kit or if you have an aftermarket downpipe. You can always reach out to us if you have issues as we would be more than happy to help out.
Posted 3 years ago
Obd11 was suppose to come with pro subscription code as advertised but when I entered the code it was for 20 credits not the subscription. Other than that no other issues; everything arrived early and packaged very well unlike other companies. I will be ordering from them again.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review! I am sorry to hear that you did not receive the pro code. Please reach out to us at Support@urotuning.com as we would be more than happy to help get this resolved.
Posted 3 years ago
Purchesed APR paper box did not come with sai filter and the one linked to fit does not... had to purches from ECStuning... possibility you have a pink haired moron doing data entry???
Helpful Report
Posted 3 years ago
We are very sorry to hear that this part did not fit your vehicle. Are you able to provide us with the year of your A3 as it was not listed on your order? We would be more than happy to help get a return label sent over to you and issue you a refund. Please reach out to us at Support@urotuning.com.
Posted 3 years ago
Only reason for moderate review is the parts were fine but the shipping from vendor sucks.
Helpful Report
Posted 3 years ago
We are very sorry to hear that the shipping was subpar. Unfortunately, this item ships from the manufacturer directly as it is not something we stock. We are at the mercy of the supplier shipping out the order to get to you in a timely manner.
Posted 3 years ago
Comes broken
Helpful Report
Posted 3 years ago
We are very sorry to hear that the part arrived broken. If you can please reach out to us at Support@urotuning.com with the details of what item came broken we would be more than happy to help get this resolved for you right away!
Posted 3 years ago
Will be returning wing extension, it was different then advertised. Had a cut out of an “S” in the middle.
Helpful Report
Posted 3 years ago
We are very sorry to hear that you are not satisfied with the wing extension you purchased. If you are able to send us photos of the item received to Support@urotuning.com we would be more than happy to help get the return going for you!
Posted 3 years ago
Order process is easy, return process is still not resolved after a week.
Helpful Report
Posted 3 years ago
We apologize as Bosch has discontinued the 044 pumps. The part is superseded by a universal pump that requires modification for the installation. We are working with you via email to get this resolved and will continue our support via email as we want to make this right.
Posted 3 years ago
The holes do not fit the stock parts for the intercooler delete broke my stock parts
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. We have sold a lot of these kits and have not had any issues with them not fitting. These kits are meant to fit the stock mounts as that is what they are made for. The part should not require any modification to fit. Please reach out to us at Support@urotunign.com as we would like to help get this resolved.
Posted 3 years ago
I liked the sticker, looked really nice. Went to put it on the car and when pealing the paper off the sticker ripped, so I started on the other side and it ripped again.
Helpful Report
Posted 3 years ago
Hello Elliot! Thank you for your feedback. Sorry to hear that this sticker did not hold up during installation. We will send a replacement out for you today. Keep an eye out for the confirmation email!
Posted 3 years ago
Don't remember what I bought but it's forcing me to write this review for another product. Strut spreader.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a product review. Looking at your order the only item purchased was the strut spreader tool. If you had any issues with the item you can reach out to us via email at Support@urotuning.com we are always happy to help!
Posted 3 years ago
I ordered the kit on 1/10, now being 1/24 and still have not received the product. While the UROTuning team got the order out the door, FedEx has re-routed the package 5 times. URO did their part and understand shipping sucks right now... But I want my parts...
Helpful Report
Posted 3 years ago
We are very sorry to hear that FedEx has not delivered your package. I see that we shipped this order the day the order was placed. If this item does not show up today we will have a replacement out the door right away for the inconvenience.
Posted 3 years ago
Decent products
Helpful Report
Posted 3 years ago
Thank you for your review. We are always happy to help if you have any questions or concerns with the items we sell. Please feel free to reach out to us at Support@urotuing.com.
Posted 3 years ago
Got my order to my door within a reasonable time which was amazing, but half of the stuff I ordered was either garbage when it came to installing, or destroyed my own stuff I already had
Helpful Report
Posted 3 years ago
Sad to say the rating is 3 star but it’s mainly due to the manufacturer not Urotuning. Urotuning themselves went above an beyond giving me updates as soon as they had received them, I did wait over 3 months for (straight from the manufacturer , in all honesty a part with mediocre at best quality, and when I opened the shipping box I smelled nothing but fresh paint , so as you could assume I already had a bad feeling in my gut. As I pulled the Racing dynamics CAI out of the box I noticed quiet a few flaws in an apparent material that had to be shipped to the manufacturer which seems basically a soft resin based fiber glass to give it some flex but let’s be real the racing dynamics sticker looked flawless , next step was installation which was an extremely poor figment for a part that from what I read was specifically designed for the e46 sedan. No that part I wasn’t all too worried about being I was planning on doing some personal modifications to accommodate a catch can, (note: the installation was more of a mock up and not a finished product.) overall the experience with Urotuning and their fantastic customer service was a 10/10 but the Racing dynamics CAI was sub par at best and personally could have made the part my self for a third of the cost I’d definitely rate it 3/10 bc with how grainy and dirty the product was the logo came out perfect.
Helpful Report
Posted 3 years ago
We are sorry to hear that you were not satisfied with your intake purchase. In the review, you mentioned the item had some flaws with the quality. In the event, an item arrives at you and you are not happy with the product you can contact us immediately as we would be more than happy to start a return/exchange for you. Even if you wanted a different item altogether. Once the item is installed we are not able to offer a return/exchange. We are not able to offer much after the fact, but please keep that in mind for any future purchase. You can always contact us at Support@urotuning.com
Posted 3 years ago
They had sent the wrong item and are getting it replaced now.
Helpful Report
Posted 3 years ago
We are very sorry to hear you received the wrong item. I do see we are working to get this resolved with the manufacturer for you. We will continue our support via email! Thank you for all of your patience while we work to get this resolved for you!
Posted 3 years ago
I never received it. And I can't find my order number
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. We are sorry to hear that you have not received your part. Looking into this it appears USPS has lost the item and we have shipped out a replacement while we wait for USPS to locate the original part. Please feel free to contact us at Support@urotuning.com if you need anything else!
Posted 3 years ago
I was very unhappy after I was given the wrong estimated time I was to receive not shipment. After spending over 3000.00 in parts one would believe that their would be some kind of clarity.
Helpful Report
Posted 3 years ago
We are very sorry to hear of your recent experience with us. Looking into your order it appears that the items had to come to us first as this was an international order. The ETA provided was when the items were arriving at our location before they shipped out to your country. We apologize for all of the inconvenience this caused you. We would be more than happy to make this right on your next order with us!
Posted 3 years ago
The buying experience is good.
Helpful Report
Posted 3 years ago
Had what I needed and shipped promptly
Helpful Report
Posted 3 years ago
UroTuning is rated 4.7 based on 15,348 reviews