UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,155 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 11th May 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent 1.8t lifters by mistake once I notified them of mistake they made me perchance another set so I could get them shipped asap I did get right ones in the end tho”

Helpful Report

Posted 3 years ago

Dennis, This is Geoff from the Customer Service Team at UroTuning. Whenever you are ready to get a refund for the VR6 Lifters that you originally ordered via online checkout, we can help you. Please reach out to us and we will get you a return label for Order 20301076. Please reach out to us at Support@UroTuning.com and we will be sure to help you get through our returns portal process. You can start this by requesting your return at https://www.urotuning.com/a/returns Any questions please refer to the support email above.

Posted 3 years ago

“Good shipping time was happy with purchase”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave the review. Please let us know if you need anything else!

Posted 3 years ago

“The insert was a breeze to install and feels great ,the slight bit of vibration was expected and will maybe go away after a couple hundred miles, and paired with my new stage 2 clutch it’s a great feeling”

Helpful Report

Posted 3 years ago

We are happy to hear that you are enjoying the dogbone insert. These parts are known for causing vibration as it takes all of the "give" away from the stock mount. Which in turn, makes it essentially a solid mount. These are great for race applications but can be harsh for everyday driving.

Posted 3 years ago

“Well unfortunately when my exhaust showed up. It was missing two long pieces that connect after the mid resonator pipe. Secondly, one of my exhaust tips was damaged and dented up. Its been over 3 weeks since i ordered this kit, i still havnt received my parts and tips yet. You would think someone would check these kits out before they send them. Especially since these exhaust kits are expensive. I cant really review the exhaust yet, but the ordering and shipping has been a disaster.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the exhaust was missing items, as well as the tip, is damaged. I see that Alex from the support team is working with you and AWE to get this resolved as quickly as possible. We apologize for all of the inconvenience this has caused you. We will have this resolved for you as fast as possible!

Posted 3 years ago

“Most everything was good and arrived quickly. The Veltsport manual timing tensioner had to be modified in order to get it to fit as the bracket was too large for my application. I already sent pictures to someone who contacted me about the instagram post I made that showed the fitment before and after I took the part to my shop and sanded down the piece. I was also mailed the wrong accessory belt and need to set up the return for that. Definitely a better experience that what I had with ECS Tuning but still not without problems.”

Helpful Report

Posted 3 years ago

We deeply apologize that there were some issues with the items you purchased. I do see that you were able to get this resolved. Thank you for bringing this to our attention as we have reached out to the manufacturer for them to look into the issue that you had. If you need anything else at all please feel free to contact us at Support@urotuning.com.

Posted 3 years ago

“The hanger of mufflers were too short I had to take em to a shop to weld/add a piece to be able to mount the rear mufflers”

Helpful Report

Posted 3 years ago

We are very sorry to hear that there were some issues with your exhaust hangers. AWE makes these exhausts to the exact specs of the vehicle's platform. With that being said, these are a direct bolt-on and should not have any issues with installation. It sounds like you got this resolved, however, please keep in mind you can always reach out to us here at Support@urotuning.com as we work directly with AWE and can get this resolved for you.

Posted 3 years ago

“The app used to track our orders works for the most part but it gave me wrong delivery dates and inaccurate tracking data for the package. The app said it was at my house when I called UPS it was still in Florida.”

Helpful Report

Posted 3 years ago

We apologize as it appears the shipping app, pulls information from the UPS tracking website. The item was sitting at a UPS facility for a while before it moved so it did delay the estimated ship date. We apologize for the delays with the shipping company as this is something that is out of our control.

Posted 3 years ago

“I used to really like buying parts from this company but I ordered parts back in February. Had no clue when they were really going to come I just received them today. Took for ever.”

Helpful Report

Posted 3 years ago

“Needs someone to do a quality check on products.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review! The item is made from cast metal, due to how cast parts are made they will have imperfections. However, this will not affect the performance of the item. If you have any questions you can contact us at 813-444-7021

Posted 3 years ago

“You guys didn’t give me a hose for my diverter valve. Not very good instructions. Kinda sucks to get almost done and realize I can’t hook my diverter to TIP referring to the afe stage 2 intake for Audi b6 a4”

Helpful Report

Posted 3 years ago

“The fan works but has a wobble when running”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. We are sorry to hear that the fan has a wobble. Are you able to email us a video of the issue to Support@urotuning.com? We would be more than happy to get this resolved for you!

Posted 3 years ago

“Didn't fit”

Helpful Report

Posted 3 years ago

Hello Peter! Thank you for your feedback on this order. These headlights are listed to only fit vehicles which and not equipped with factory HIDs. Your vehicle would not work with these, and they are Halogen specific. This information is listed on the item, however, in good faith, we have approved a return of these for you to receive a full refund. Please let us know if there is anything else we can assist you with!

Posted 3 years ago

“Satisfied with the wheels that I ordered, and received. unsatisfied with the customer service and delivery. Never heard a single thing on the estimated delivery of my wheels, never received a shipping number until after the wheels where already delivered. Tried contacting customer service didn’t receive a email back for almost 3 days.”

Helpful Report

Posted 3 years ago

We are very sorry that you were not contacted and are unsatisfied with the customer service. We do take customer service very seriously here. I did take a look at your order, at that time we were working with a reduced staff due to COVID issues. We are happy that you received the product and hope that going forward we will be able to go above and beyond for you as we are back to a full staff!

Posted 3 years ago

“I ordered two different parts, both were direct ship. I got my coilovers and they are great. The other part never shipped even though it showed it was. But the customer support here was right on top of handling it and settled the issue quickly.”

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Posted 4 years ago

“Overall the product was great the only thing I'd say to watch out for is WHAT LUG NUTS THEY OFFER I went with the acorn nut for my 2011 Audi A4 and it ended up busting the nut Bc the stud was in the way. You have to buy the open ended nuts.”

Helpful Report

Posted 4 years ago

We are sorry to hear that the lug nuts did not work for your application. Depending on the wheels open-ended lug nuts may be needed. If you would like to exchange the lug nuts for the open-ended we can do so. Please email us at Support@urotuning.com.

Posted 4 years ago

“Shipping and prices were great. I ordered a mk2/3 coilover install kit. Mk4 top hats and castle nuts were sent and unusable. I used the new bushings and reused the old top hats. I sent an email to customer service with pictures of the wrong parts and got no response. Unfortunate.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. This kit will convert the tophats to the mk4 style on the mk2/mk3 with coilovers. We have seen this kit installed in many mk2/mk3's without any issues. I do see that Geoff from our customer service team is working with you via email. If you can send detailed photos of the install issues that would help us determine the issue you are having. So we can get a resolution for you.

Posted 4 years ago

“Rating a 3 because shipping was extremely fast and they respond fast to customers. I bought 8v A3 carbon fiber mirror caps claimed to be a perfect replacement for the OEM ones. However, they did not fit and seemed too small so i did have to return them.”

Helpful Report

Posted 4 years ago

Thank you for leaving a review of the product you ordered. We are very sorry to hear that this did not fit your vehicle. I see the item was returned and refunded back to you. If you need anything else please feel free to contact us.

Posted 4 years ago

“It said that this part was able to fit my vehicle and when I got the part it was unable to fit onto my vehicle and had to send it back”

Helpful Report

Posted 4 years ago

Hello Mannu! Thank you for the feedback on this product. I am sorry that we appear to have a fitment listing error on our website. Our web team will be correcting this shortly. We did receive these back and issue a full refund due to our listing error. I apologize again for any inconvenience this has caused you. If there is anything else we can assist you with, please reach out to us at Support@urotuning.com

Posted 4 years ago

“Disappointed we received the wrong color but decided to keep what we ordered anyway.”

Helpful Report

Posted 4 years ago

“Hi I just wanted to let you know that I received the two side skirts and also I did not receive all of the winglets. My number is 978-399-3793 it's very hard to get in touch with customer service. Thank you very much”

Helpful Report

Posted 4 years ago

We are very sorry to hear that the item was missing some parts. We have contacted the manufacturer to get this resolved as well as sent you an email asking for photos of the items you received. Please feel free to contact us via Support@urotuning.com if you have any issues with your orders! We would be more than happy to help get this resolved!

Posted 4 years ago

UroTuning is rated 4.7 based on 15,155 reviews