UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,356 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 15th July 2025

Aleron M

Dave S

Marvin A

UroTuning 5 star review on 4th July 2025

Frankie D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy to receive my order quickly because the machine shop has been waiting on the pistons to finish my motor but there was a set of rings missing. So now I’m waiting even longer for the single set of rings that I thought would have been the least of my worries after all the money I spent. Easily could have been avoided if I was notified prior when the package was put together. Overall not too happy with the outcome. I have never written a review before but this one really aggravated me.”

Helpful Report

Posted 4 years ago

We are so sorry about the issues with your orders, we have been transparent with our communication with our supplier so you at least are aware of what happened. The replacement parts we had ordered where unfortunately out of stock and we couldn't get those to you any sooner. We are working with our supplier to get that to you as soon as possible. We are all very sorry for the fact that these went out of stock!

Posted 4 years ago

“Looks good in the pictures but I still haven’t received it.”

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Posted 4 years ago

We apologize for the delays with your shipment as this item ships from Canada. Due to COVID all shipments passing through customs takes a very long time. This item is shipped and will be delivered to you. Unfortunately, this is something that is out of our control as it is in the hands of USPS. You can always call or text us at 813-444-7021 if you need anything!

Posted 4 years ago

“Good customer service”

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Posted 4 years ago

Hey Joel, Thanks for reaching out about this! Taking a look at your order it does look like your product is still in transit. Please keep in mind with everything going on right now shipping from Ventus in Canada to the USA is taking much longer than normal. This will still get to you, and I will make sure to keep an eye on this should anything look abnormal!

Posted 4 years ago

“The top plastic spacing piece was cracked upon arrival”

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Posted 4 years ago

We are very sorry to hear that the part you received was damaged. We would be more than happy to help get that resolved for you. Are you able to email us pictures of the damages as well as the package you received the item in? You can send them to Support@urotuning.com with your order number and we will make sure you are taken care of!

Posted 4 years ago

“Parts came decently fast but it didn’t come with everything in the box. I needed a race pipe with my DP and it didn’t come with it even tho I specified it on the order. Or there than the fact that I still haven’t gotten back on that after emailing the parts are great and the shipping was quick.”

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Posted 4 years ago

“The product took very long to arrive. Im guessing its because you wire the harness in house. The coil pack wiring harness looked awesome but i had to spend an entire afternoon rewiring my ecm because whoever wired your harness flipped packs 2 & 3 i thought i wired it wrong followed a wiring diagram and everything. But it was because whoever wired your harness did it incorrectly which cost me a whole afternoon of rewiring.”

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Posted 4 years ago

“The lights themselves are great, the fitment is no where near oem. The harness that plugs into my oem plug fit well but the plug that was on the harness that connected to the Taillighths themselves needed to be modified. One of the plugs in the harness had broken plastic bits broken prior to me using them. Also the item being out of stock but not being stated on the website kinda sucked. Meh overall”

Helpful Report

Posted 4 years ago

We are sorry that these where out of stock for any extended period of time. Please reach out to us at support@urotuning.com whenever you realize you have received anything broken, please reach out to us immediately and we will gladly rectify the situation whether it be with replacement parts or store credit.

Posted 4 years ago

“They were helpful”

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Posted 4 years ago

Hello Carson! Thank you for your feedback on your shopping experience. If there is anything else we can assist you with please let us know!

Posted 4 years ago

“Shipping prices could be better.”

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Posted 4 years ago

Hey Peter, Thanks for the feedback! If you want to get in touch with our salesmen, sometimes we can work on shipping so that we can get you the best deal possible. This is one way we can reduce that for you. As there are so many variables associated with shipping, we try and meet the customer half way whenever possible! Just reach out to sales@urotuning.com in the future if are having shipping price issues before you place your order.

Posted 4 years ago

“$350 engine cover delivered and the bolt.holes don't even line up to my engine. Better products for less money on different sites.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that the cover did not fit your vehicle. We have reached out to the manufacturer in regards to this issue. Are you able to email photos of the holes not lining up? We would be more than happy to help get this resolved and make this right.

Posted 4 years ago

“He should have verified my vin we whent around and around”

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Posted 4 years ago

Thank you for your review! I am sorry to hear that there were some issues with the tune. It appears that the tune was assigned to the shop that originally installed it for you. This was something that was out of our control and had to be fixed by Unitronic directly. When the cable is set up it should be registered to the end-user and vehicle. However, it appears Unitronic was able to get this sorted out for you and remove the shop information so that you could install the software. Please let us know if you have any other questions or concerns!

Posted 4 years ago

“This product is ok but the problem is that it does not recognize the right model of my car. I have a Passat SE and the device only gives me the option of Passat Gt. Other than that its ok.”

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Posted 4 years ago

Hello Peter, Thank you for your feedback on the OBDEleven Pro. We will reach out to the manufacturer to see if they are able to offer more vehicle trim packages. This may be a feature that they can add! If you need anything else please feel free to contact us!

Posted 4 years ago

“good customer service however they didn’t really listen to me about the center and kit that I bought.”

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Posted 4 years ago

“Shipped fast and easy.”

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Posted 4 years ago

“Parts I ordered showed up quickly. The sensor that came with the oil pan I ordered did not work.”

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Posted 4 years ago

“Purchasing was quick and easy with delivery times being accurate. I did have to return an item and the initial return process was very quick and smooth however now that the parts have been returned there is a bit of a lull. The items were delivered Sept 4th and I am still waiting on disposition on when I will get replacements.”

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Posted 4 years ago

“Headlights look great”

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Posted 4 years ago

“I normally always get great customer service and ease of purchase with these guys. I just wish the companies they partnered with for certain products and 'direct shipments' were more communicative. It's out of urotuning's hands when they aren't the ones shipping it but some communication in a more timely matter would've been better. Direct ship said 1-2weeks, i got it almost a month later.”

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Posted 4 years ago

“Urotuning is a great site to use as it is very user-friendly i have personally bought quite a lot of products for here and would recommend but I must say the shipping is very disappointing at least for here in Canada 🇨🇦 but small price to pay, would recommend”

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Posted 4 years ago

“I’m neutral they were great business vise but their product ruined my car.”

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Posted 4 years ago

UroTuning is rated 4.7 based on 15,356 reviews