UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,705 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,705 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 11th November 2025

Shaun R

Nathan G

Marcus W

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a CTS Turbo Inlet Pipe which arrived with visible scratches and finish defects. Unfortunately, your customer service was unhelpful and redirected me to CTS Turbo, who also did not provide any real support. This has been a disappointing experience, and it will be the first and last time I order from you due to the poor after-sales service.”

Helpful Report

Posted 5 days ago

“Wrong part. Sent. When I asked for help I got a response two days after the supplier resolved. Bad support on your end.”

Helpful Report

Posted 2 weeks ago

We’re sorry to hear about the frustration with your order. This item shipped directly from the manufacturer, so we were dependent on their response to get the mix-up corrected. We’re glad to hear the supplier was able to send the correct part and even covered the expedited shipping for the mistake. We truly understand how inconvenient this situation was and appreciate your patience while we worked with them to ensure it was resolved. If you need anything else, please feel free to reach out to us!

Posted 2 weeks ago

“Part did nothing to lock/align crank shaft in time. 1.9 TDI ALH 1999 jetta”

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Posted 2 weeks ago

“Sent me 2 sets of 2 different coils, one set had been installed prior and was 10 years older production dated. Called twice, emailed, texted, it’s been a month no resolution.”

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Posted 2 weeks ago

We’re sorry to hear about your experience and completely understand your frustration. The coil pack kit you ordered ships directly from one of our suppliers, and unfortunately, it appears they sent a mixed set that included older stock and or used coils. Once we received your photos, our team immediately forwarded them to the supplier for review and requested replacements. They have since confirmed that they will resolve this issue immediately. While we don’t have direct control over how quickly the supplier processes the replacement, we are continuing to follow up to make sure this is handled properly. We sincerely apologize for the delay and inconvenience this has caused.

Posted 2 weeks ago

“Was sent the wrong part. 2 weeks later still waiting for return authorization and the vorrect part to be mailed”

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Posted 1 month ago

“The whole blend got bend”

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Posted 1 month ago

We’re sorry to hear you’re having trouble with your order. I reviewed the photo you sent and didn’t see any signs of the part being bent, so I’d like to better understand what you mean. Could you please reach out to us at support@urotuning.com with more details so we can take a closer look and get this sorted out for you?

Posted 1 month ago

“Did not have a good experience with these coil-overs the are way to stiff felt like the cheap e-bay”

Helpful Report

Posted 1 month ago

We’re sorry to hear that your experience with the Bilstein coilovers didn’t meet your expectations. Bilstein is typically regarded as one of the industry standards when it comes to suspension quality and performance. These coilovers are designed for a sportier, more responsive ride compared to stock suspension, which can feel noticeably stiffer, especially before they’ve had time to settle in. Depending on how often the vehicle is driven, the suspension usually softens slightly after roughly 500 miles as the components break in. That said, if you have any concerns about setup or fitment, our team would be happy to review your installation details or offer suggestions to ensure you’re getting the best ride quality possible. If you’d like to reach out directly, please contact our support team so we can help troubleshoot and make sure everything is performing as intended. If you need anything else, please feel free to reach out to us!

Posted 1 month ago

“You sold me a broken pump knowing it was broken just to get it out of your inventory. Next time beat up the box you ship it in so it matches what’s inside. Luckily I received my money back. Thanks for the headache.”

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Posted 1 month ago

“On the web site it asked for year make and model. I put all that information in and looked up the part I needed and got the wrong part. Thought I would just return it but it would coast me me to return it then the actual order so now I have a useless part.”

Helpful Report

Posted 1 month ago

“According to your site the plugs were the right ones, when I received them, they weren't. I did my research and found the right ones and confirmed it by taking the ones in my car off and check again on your site and it showed that it does not fit on my car. Returned plugs showed you received them, then I got another email saying I own more money when the right plus are actually cheaper! Emailed back, now I have yet to hear anything!! I have ordered a lot from this company and I can't believe this turned out the way it did over spark plugs.... Oh well”

Helpful Report

Posted 1 month ago

“The wrong product was sent to me. Please see my email and respond. Please send me my actual order.”

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Posted 1 month ago

“WOULD BE NICE IF IT ACTUALLY SHOWED UP, ITS BEEN IN SHIPPING FOR 27 DAYS.”

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Posted 1 month ago

“I ordered a shift knob that I payed about 210$ and then I changed my mind and decided to return the unopened package, Urotuning advised me that I will pay de returning fees which was fine but then started to up charge me with some more fees that makes absolutely no sens and finally offered me to refund only 14$, which I personally find disrespectful.”

Helpful Report

Posted 1 month ago

“I received my springs three days late and came in a FedEx box not in its original box. All the springs scratched thrown in the box on top of each other very disappointed. I emailed and called URO tuning I made a claim. still waiting they’re asking for more photos. I don’t have the time. I needed another set. That’s in its original box or my money back. now this is going to three weeks I will never do business with you guys again.”

Helpful Report

Posted 1 month ago

“completely wrong cheap Chinese. Not at all what’s pictured and it doesn’t fit. They still haven’t refunded my money. Bunch of hacks.”

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Posted 1 month ago

“I recently ordered a set of four Mini Cooper wheel hub logos and was very disappointed when I opened the box only to find one, I would appreciate it your help to resolve this matter. Thanks Michael”

Helpful Report

Posted 1 month ago

Hello Michael! Thank you for your feedback. We will have a customer support representative email you to get this issue resolved. We apologize for the error in the quantity received. Please keep an eye out for the email from our team!

Posted 1 month ago

“It took too long to get the right parts even when I purchased another set to get them quickly. You were going to send the wrong parts and when I told you that you were, you put the whole order on hold for extra week. And you still sent the wrong parts. Plus I still haven't received my whole refund from the 1st order.”

Helpful Report

Posted 2 months ago

We sincerely apologize for the trouble you experienced with your order. We understand how frustrating it must have been dealing with the delays and incorrect parts; that’s never the experience we want for our customers. Unfortunately, there were complications with how these items were packaged from the manufacturer, which caused additional back and forth while we worked to get the correct parts to you. Our team did process a refund for your original order, and since this review, that refund should have been fully completed by now. If, for any reason, you haven’t received it or have any remaining concerns, please reach out to us directly at support@urotuning.com. And we’ll make sure everything is resolved right away. We truly appreciate your patience and the opportunity to make this right.

Posted 1 month ago

“Second time I have ordered parts for my mrk1 tt that were incorrect. Sent a photo to show it’s the wrong fitment and was denied a return because part was considered out of packaging and dirty. Really disappointing to keep purchasing parts listed for my vechile that are incorrect.”

Helpful Report

Posted 2 months ago

“After 8 weeks and 3 days it arrived. Wish it didn’t take so long to make 😢 it’s an alright shifter.”

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Posted 2 months ago

“Supposed to fit Audi A4 B7 2.0t. In no way will this lock the flywheel on this engine with a manual transmission.”

Helpful Report

Posted 2 months ago

UroTuning is rated 4.7 based on 15,705 reviews