UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,348 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 12th July 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I di not receive it. Order on 21-06-2025”

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Posted 5 days ago

“honestly i wouldnt know, it still says fedex doesnt even have the package yet after i think 5 weeks? not sure though.”

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Posted 1 week ago

“Well, I'm not terribly happy. 1. The cast aluminum cooling flange sent first was defective. It blew the hose off of it twice and cost me about 80 dollars in coolant and 300 in towing. 2. The sai resistor doesn't fit the sai plug. I don't know what car y'all used as the template, but it was not a b5 or Mk4. 3. There is no base line consistency in the product pictures you post. Somehow simply viewing photos managed to see me buying 2 of the same style of hose but from different brands. Very annoying to see what looks like what I need but it to be not that because of a poor picture angle. Overall if I come back, it'll be because you're the only place who offers whatever I'm in need of at that time. Otherwise, I'll be going to bfi or ECS.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, and we are truly sorry to hear about the issues you had with the items. That’s never the experience we want our customers to have, and I appreciate you taking the time to share your concerns. Regarding the cast aluminum cooling flange, we apologize that this part gave you trouble. Cast parts can have imperfections due to the manufacturing process of cast parts, and it’s generally recommended to inspect and clean up the mounting surfaces before installation, especially on parts that need to seal properly. In some cases, light filing or sanding may be necessary to ensure a proper fit, particularly if the mating surface is not completely square. That said, I understand how frustrating it is to deal with a failure like this, and we’d be happy to look into this further if you haven’t already reached out to our support team directly. As for the SAI/EVAP resistor, I understand the confusion. This part isn’t intended to plug directly into the SAI pump itself but rather into the vehicle’s harness as part of an SAI/EVAP system delete. It’s a common misunderstanding, and we do offer a full SAI delete kit that includes multiple resistor styles (square and oval), depending on what your specific engine code requires. If you were trying to replace a faulty resistor, we sell these individually for that purpose. Lastly, we appreciate your feedback regarding product images. You're right, consistency in product photos is important. While we do our best to provide accurate representations, we’re actively working on improving photo angles and brand labeling to minimize confusion when similar parts are listed across different manufacturers. Again, we apologize for the trouble you’ve experienced. If there’s anything we can do to help resolve this further or make it right, please feel free to reach out to us directly at Support@urotuning.com. We’d be happy to help!

Posted 1 week ago

“Wrong description of items. No screws for part. Looks like a fraud Terrible service. Customer service is dead. I have tried calling several times to get info about products. Never have I received a return call. Spend more than 1500$ on items. Looks like they intentionally ship the wrong items. Ordered some rotors, received the wrong product but paid for the high quality drilled rotors”

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Posted 2 weeks ago

“It didn’t fit and I’ve email customer service twice without a reply after waiting 6 weeks to get it.”

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Posted 2 weeks ago

We’re sorry to hear about the fitment issue and the frustration with the delay. We did respond to your email two weeks ago, but our reply may have landed in your spam or junk folder. If you’re still needing assistance, please don’t hesitate to reach back out to us via email or give us a call at 813-444-7021. We are more than happy to help get this resolved for you. We appreciate your patience and hope to make this right.

Posted 2 weeks ago

“Defected part.making noise”

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Posted 3 weeks ago

“Splitter did not fit my vehicle. 2008 BMW X5 4.8i. Inquired about return was advised wasn’t their fault unfortunately. So basically I have a $350 splitter I doubt I can offload”

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Posted 1 month ago

“Het bestelde onderdeel komt niet overheen met het origineel. De boutsterkte is origineel 10.9 en het onderdeel wat binnen kwam was 8.8. Ook de borging onder de boutkop en de grote sluitring zijn niet als origineel. Erg teleurgesteld in dit bedrijf.”

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Posted 1 month ago

“Have bought some trivial items for my 2010 GTI and yet only the stickers I got came damaged, had a hole punched straight through them all.. Cant even use them in my collage under the hood 😅 Also ttied to contact them about the Cam Adjuster Magnetic the website says is compatible but the part is not the same nor connects fullt to my 2.0 tsi.. They have yet to return an email to me to at least return that part.. even for in store credit toward my next unecessary upgrade rather than refund would be a step up from being ignored completely. I mean well but I cant say I am fully satisfied though I wish to be.. 🫠”

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Posted 1 month ago

“Have not reviewed my items”

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Posted 1 month ago

“Only one bushing in the whole kit fit the 02a shifter in my corrado. Waist of money don’t recommend. I found a similar priced kit that has all the right bushings to rebuild a 02a shifter on Amazon.”

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Posted 1 month ago

“Algunos de los productos ordenados, según quedan en el mk4 jetta pero no fue así.”

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Posted 1 month ago

Hello Adolfo! Thank you for the feedback regarding your order. We would be happy to assist you with a return for a refund for these items that did not fit your vehicle. Please contact our support team via email @support@urotuning.com and we will set up the return for you!

Posted 1 month ago

“Dont fall for the picture this is 600 just the rotors no bundle”

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Posted 1 month ago

“Order CE460910438US not received”

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Posted 1 month ago

“These mounts shake my entire car DO NOT USE FOR DAILY DRIVING AS THE DESCRIPTION SUGGESTS. Extremely obnoxious rattling have to buy OEM mounts and uninstall this garbage. Orientation wasn’t even correct out of the box had to twist it myself at risk of damaging product.”

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Posted 2 months ago

“Delayed shipping, and FedEx sent me a bill for the shipping even though urotuning said it was free shipping.”

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Posted 2 months ago

“Had to wait until parts came in witch took a month even tought they said in stock Part was built diffrent in small ways so it didnt fit Customer service it extreemly slow im extreemly upset”

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Posted 2 months ago

“Tried to cancel order and the transaction still went through terrible customer service!!”

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Posted 2 months ago

“I used their drop down menus to find out if this set up would work work my car. The drop down menus said yes. I got the parts and tried installing them and found that they wouldn't work with my car. I used extra parts to attempt to find a way to make them work and the car was running too lean and kept throwing codes. When i looked at the product info without using the drop down menus i could not find my car listed for the model year i own. There were changes between 2008 and 2009 and my guess is that these parts are made for 2009 on. Because the parts were briefly installed i can no longer return them. I'm out $300+(bought air box too) because i trusted their drop down menus to be accurate. Not happy.”

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Posted 2 months ago

“Was not right size for my car I got partial refund when I wanted the right part now I'm stuck with these bolts I can use i have no use for them I wanted to exchange for right bolts but yall would not take them back so I'm very unsatisfied”

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Posted 2 months ago

UroTuning is rated 4.7 based on 15,348 reviews