UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,636 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 21st October 2025

Andreas S

UroTuning 5 star review on 19th October 2025

Vlademir Y

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was sent the wrong part. 2 weeks later still waiting for return authorization and the vorrect part to be mailed”

Helpful Report

Posted 1 week ago

“The whole blend got bend”

Helpful Report

Posted 1 week ago

We’re sorry to hear you’re having trouble with your order. I reviewed the photo you sent and didn’t see any signs of the part being bent, so I’d like to better understand what you mean. Could you please reach out to us at support@urotuning.com with more details so we can take a closer look and get this sorted out for you?

Posted 1 week ago

“Did not have a good experience with these coil-overs the are way to stiff felt like the cheap e-bay”

Helpful Report

Posted 2 weeks ago

We’re sorry to hear that your experience with the Bilstein coilovers didn’t meet your expectations. Bilstein is typically regarded as one of the industry standards when it comes to suspension quality and performance. These coilovers are designed for a sportier, more responsive ride compared to stock suspension, which can feel noticeably stiffer, especially before they’ve had time to settle in. Depending on how often the vehicle is driven, the suspension usually softens slightly after roughly 500 miles as the components break in. That said, if you have any concerns about setup or fitment, our team would be happy to review your installation details or offer suggestions to ensure you’re getting the best ride quality possible. If you’d like to reach out directly, please contact our support team so we can help troubleshoot and make sure everything is performing as intended. If you need anything else, please feel free to reach out to us!

Posted 2 weeks ago

“You sold me a broken pump knowing it was broken just to get it out of your inventory. Next time beat up the box you ship it in so it matches what’s inside. Luckily I received my money back. Thanks for the headache.”

Helpful Report

Posted 2 weeks ago

“On the web site it asked for year make and model. I put all that information in and looked up the part I needed and got the wrong part. Thought I would just return it but it would coast me me to return it then the actual order so now I have a useless part.”

Helpful Report

Posted 3 weeks ago

“According to your site the plugs were the right ones, when I received them, they weren't. I did my research and found the right ones and confirmed it by taking the ones in my car off and check again on your site and it showed that it does not fit on my car. Returned plugs showed you received them, then I got another email saying I own more money when the right plus are actually cheaper! Emailed back, now I have yet to hear anything!! I have ordered a lot from this company and I can't believe this turned out the way it did over spark plugs.... Oh well”

Helpful Report

Posted 3 weeks ago

“The wrong product was sent to me. Please see my email and respond. Please send me my actual order.”

Helpful Report

Posted 3 weeks ago

“WOULD BE NICE IF IT ACTUALLY SHOWED UP, ITS BEEN IN SHIPPING FOR 27 DAYS.”

Helpful Report

Posted 3 weeks ago

“I ordered a shift knob that I payed about 210$ and then I changed my mind and decided to return the unopened package, Urotuning advised me that I will pay de returning fees which was fine but then started to up charge me with some more fees that makes absolutely no sens and finally offered me to refund only 14$, which I personally find disrespectful.”

Helpful Report

Posted 3 weeks ago

“I received my springs three days late and came in a FedEx box not in its original box. All the springs scratched thrown in the box on top of each other very disappointed. I emailed and called URO tuning I made a claim. still waiting they’re asking for more photos. I don’t have the time. I needed another set. That’s in its original box or my money back. now this is going to three weeks I will never do business with you guys again.”

Helpful Report

Posted 4 weeks ago

“completely wrong cheap Chinese. Not at all what’s pictured and it doesn’t fit. They still haven’t refunded my money. Bunch of hacks.”

Helpful Report

Posted 1 month ago

“I recently ordered a set of four Mini Cooper wheel hub logos and was very disappointed when I opened the box only to find one, I would appreciate it your help to resolve this matter. Thanks Michael”

Helpful Report

Posted 1 month ago

Hello Michael! Thank you for your feedback. We will have a customer support representative email you to get this issue resolved. We apologize for the error in the quantity received. Please keep an eye out for the email from our team!

Posted 1 month ago

“It took too long to get the right parts even when I purchased another set to get them quickly. You were going to send the wrong parts and when I told you that you were, you put the whole order on hold for extra week. And you still sent the wrong parts. Plus I still haven't received my whole refund from the 1st order.”

Helpful Report

Posted 1 month ago

We sincerely apologize for the trouble you experienced with your order. We understand how frustrating it must have been dealing with the delays and incorrect parts; that’s never the experience we want for our customers. Unfortunately, there were complications with how these items were packaged from the manufacturer, which caused additional back and forth while we worked to get the correct parts to you. Our team did process a refund for your original order, and since this review, that refund should have been fully completed by now. If, for any reason, you haven’t received it or have any remaining concerns, please reach out to us directly at support@urotuning.com. And we’ll make sure everything is resolved right away. We truly appreciate your patience and the opportunity to make this right.

Posted 1 week ago

“Second time I have ordered parts for my mrk1 tt that were incorrect. Sent a photo to show it’s the wrong fitment and was denied a return because part was considered out of packaging and dirty. Really disappointing to keep purchasing parts listed for my vechile that are incorrect.”

Helpful Report

Posted 1 month ago

“After 8 weeks and 3 days it arrived. Wish it didn’t take so long to make 😢 it’s an alright shifter.”

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Posted 1 month ago

“Supposed to fit Audi A4 B7 2.0t. In no way will this lock the flywheel on this engine with a manual transmission.”

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Posted 1 month ago

“Never received”

Helpful Report

Posted 1 month ago

“I ordered on two separate occasions, and both times I had to get a refund because the product I ordered was either not in stock, or it got lost in transit. The only good thing is they refunded my money, I will not be using them again.”

Helpful Report

Posted 2 months ago

We’re sorry to hear about your experience, though we do want to provide some clarification. For your first order, the item was listed as shipping directly from the manufacturer. At the time, it was on backorder, which we communicated to you via email. You asked us to cancel the order, and we issued a full refund that same day. On your second order, the item was shipped out promptly, but unfortunately, it was lost in transit after being handed off to the shipping carrier. As soon as we were made aware, we offered either a replacement or a refund. Since you had already sold the vehicle, you requested a refund, which we processed right away. While we regret that things didn’t work out, in both situations we responded quickly and resolved the orders according to your requests. We always strive to provide transparent service, and we appreciate your feedback. If you ever decide to give us another try in the future, we’d be glad to help.

Posted 2 months ago

“Was not impressed didn’t fit my 2018 Audi s5 sportback”

Helpful Report

Posted 2 months ago

“Purchased BM3 tune for stage 2 on my f80 m3. There product is very misleading, if you are running after market intakes, their ots map is not compatible. Even when switched back to stock air boxes the same codes still occur. Customer service is horrendous. I strongly urge anyone considering bm3 for their car to search elsewhere. All their product does is cause you a check engine light and harsh idles. They will claim it’s your coil packs and spark plugs, but that’s not the issue, save your money. There is zero help other than spending an additional $800 on a custom map from one of their preferred tuners, after spending $900 on their product and “maps bundle” - what an absolute joke.”

Helpful Report

Posted 2 months ago

We’re sorry to hear about the experience you had with your BM3 tune and the frustration it caused. While BM3’s software and tuning support are handled directly through their own team, we understand how disappointing it can be when things don’t go as expected. Our team did go ahead and refund you for this tune, and we hope that helped bring the situation to a fair resolution. We truly appreciate your patience and the opportunity to make things right. If there’s ever anything else we can do to help, please feel free to reach out to us directly at support@urotuning.com.

Posted 1 week ago

UroTuning is rated 4.7 based on 15,636 reviews