UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.65

4.7 Rating 16,186 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 20th April 2026

Shabana I

UroTuning 5 star review on 19th April 2026

Mark B

UroTuning 5 star review on 21st March 2026

Queipo R

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stay away unless you have alot of time to spare. It took two weeks to get my motor mounts. When they finally did arrive, they were damaged. Now I am waiting for the replacements… When I spoke with customer service and asked for these to be rushed since my car has been on a garage’s lift for 2 weeks already, they said they would see what they could do. That was a week ago. I just received an email update today saying they are just getting ready to ship…. Ground shipping. Not rushed in any way.”

Helpful Report

Posted 4 days ago

“I purchased side marker lights for $19.95. I went to return them because I needed side reflectors instead. It’s only been a week never took them out the pack but they want to charge me $10.00 to return them.”

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Posted 4 days ago

“Not impressed. Worked 3 days, quit working, factory bulbs work. Have called twice, phone system hangs up on you after being on hold for 5 minutes. Left one voicemail, no return call in 9 days. Finally emailed, say 2-3 day to respond. Will not order anything else until it resolved, seem to get 1-2 emails a day selling something from them.”

Helpful Report

Posted 5 days ago

“The Eventuri intake I got doesn't stay sealed; disconnecting from turbo inlet pipe, and the rest of the intake system. It pops off under any load, making a loud pop. I suspect this isn't the fault of Eventuri, because the turbo inlet I got from Urotuning, isn't the correct part. This elbow in the picture is what I received for the kit. I believe the correct part is a smooth wrapped elbow. I attempted to bring this to Urotunings attention on March 30 via email; called and texted a week later. Then finally reached out to sales, who also believes it's the wrong part. As of April 11, no response. I wanted to wait, to rate this intake. As it stands this intake isn't viable for my 2026 vw Golf R.”

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Posted 1 week ago

“I have not received this item”

Helpful Report

Posted 1 week ago

“Meh meh meh”

Helpful Report

Posted 1 week ago

“Shipping takes forever, and items arrive with wear on them and maybe in mismatched boxes as I've experienced. Also items seem to be used or refurbished which is never included in the description process. Some boxes of item are usually trashed and beat up held together with tape. After spending over $1k you'd expect for the presentation of the boxes not to have holes and wear reinforced by tape. Furthermore it is very hard to get in contact with Urotuning after your purchases.”

Helpful Report

Posted 2 weeks ago

“Not only was the part wrong, but the oil cooler construction, including the gasket, was inferior. Product quality was clearly lacking. The gasket was minimal when compared to the factory gasket. That part is difficult to access and replace, thus you definitely want quality parts so there is no chance of a failure and a re-do. This product did NOT meet that standard.”

Helpful Report

Posted 2 weeks ago

“It didn’t fit. I’m trying to return this item, I sent an email to the customer service a week ago, but I haven’t received any instructions on how to proceed with the return.”

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Posted 3 weeks ago

“They charged $20 for shipping, even I spent more than $200, be aware about this it’s crazy!”

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Posted 4 weeks ago

“your pictures showed rubber stickers like I have always ordered that go on with super glue . but what I got was stick on letters that are worthless to me . not even made of rubber . you even said rubber and a bottle of super glue in your listing. why the bait and switch . I will give you a chance to fix this before I leave my online reviews”

Helpful Report

Posted 1 month ago

Hello Joel! Thank you for the feedback regarding your order. It appears your order was placed for the temporary version of the Tirestickers product. The product description of what you ordered reads as follows: "HOW IT WORKS: Short Term: Peel and Stick Tire Letter Kit - Ideal for quick and easy application with durability to withstand extreme driving conditions. Short-term tire decals are ideal for car shows, races, and photo shoots lasting for a 1-2 week period. This tire letter kit is a quick, customizable, and affordable improvement over tire paint or tire pen products that discolor over time." That being said, if you are unsatisfied with your purchase, please send an email to our customer support team (support@urotuning.com), and we will work with you on a resolution.

Posted 1 month ago

“Horrible customer service. I called and the wrong order was sent. I spoke to thier customer service and was told the product does not exist in their system. Then I received an email from thier customer support saying the item I wanted is available. I got excited and responded to her email. Then I got ghosted. Then I decided to call multiple messages later... NOTHING!!! MANAGEMENT PLEASE CONTACT ME ASAP...”

Helpful Report

Posted 1 month ago

Hello Steven! We never received a response to Kelsey's email from the 13th. I am assuming you would like to proceed with exchanging your spacers for a 5x112 to 5x120 wheel adapter. I will have Kelsey send another email with the options available.

Posted 1 month ago

“Taking longer to figure out a way to get this broken product back to them that doesnt cost me money to get something I paid for shipped to me unbroken. The car needs to run in order for me to go to the city library to use a printer you say I need to print a label that saves me $30 in shipping to have broken product sent back to you. Its not like I didnt order the part to have a running vehicle to begin with.”

Helpful Report

Posted 1 month ago

Hello Joshua, We were unaware that you did not have access to a printer to print the shipping label we provided. A replacement order has been made for the damaged part. We will charge your method of payment for the second part if the part is not returned in a timely manner.

Posted 1 month ago

“Urotuning is great but received a product that was leaking and STILL waiting for them to reply back to my email”

Helpful Report

Posted 1 month ago

“Product was great however website was misleading and shipping took a life time. Website said I stock I placed the order. Few days later I received an email saying it was gonna take longer then expected… I replied how long and was told end of the month ok no worries end of the month came and no update I reached out well now it’s not in stock and back ordered from there supplier… ok how long end of the month ok no worries again no update nothing at the end of the month after a few back and forth emails I was told that the supplier has gotten back to them and it would be the end of the month at this point I’m not happy but still need/want my order so whatever…. Finally about 1.5 months later I get a tracking number and my product showed up without any further issues. I was in contact with 2-3 customer services reps while this took place btw and not one offered any compensation for there shipping/stock issues I could care less tbh but it’s that extra mile that stands out in instances like this and well I’m just disappointed.”

Helpful Report

Posted 1 month ago

“My package was lost by FedEx and I'm out almost $500 with no product.”

Helpful Report

Posted 1 month ago

We’re sorry to hear about the trouble with your delivery. After reviewing the tracking information from FedEx, it does show the package as delivered and includes a delivery photo placed at the side door of the address on the order. However, we were not contacted prior to this review regarding the issue. If the package is not at the location shown in the delivery confirmation, please reach out to our customer support team so we can look into this further with you. In situations like this, we can help open a trace or investigation with FedEx and work toward a resolution. Please email us at Support@UroTuning.com with your order number so we can assist you right away.

Posted 1 month ago

“Took months to arrive and now I have been hit with a 220 bill for customs duties. Zero mention of this in description for product. Will never do business with UroTuning again.”

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Posted 2 months ago

“The stickers turned brown after sticking them on the tires. Not worth the money”

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Posted 2 months ago

“I didn't recieved my items paid for 2 only got one. Tried to communicate but ignored. Been 3 weeks since I recieved 1 reached out more than once and still nothing. Bad customer service.”

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Posted 2 months ago

“I'm sad to give such a low rating but I've not received any help regarding Order 20993129 SBS Valve Motor Simulator bag didnt have the 98380A457 416 Stainless Steel Dowel Pins, 7/64" Diameter, 1" Long. I have everything except fhe one dowel pin . Ive searched through everything repeatedly, its very frustrating to miss this key component. And I just placed an order for an intake, just hoping the pieces are included. Id appreciate any help. Its the weekend and a holiday really looked forward to have this done today. ... I received the mst intake no problem. And everything was in the package. The AWE is still unresolved since the 16th of January. Ive received no help with this.”

Helpful Report

Posted 2 months ago

UroTuning is rated 4.7 based on 16,186 reviews