UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, UroTuning
Rating: 4.68

4.7 Rating 13,624 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 13,624 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

Derek N

Leonardo V

Felipe V

Tyson L

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uro Tuning sold me a supposed new BW turbo. However we found metal fillings and a crack in the turbo. We had to return the turbo and purchase another one elsewhere in order to get the car back on the road quickly.”

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Posted 1 day ago

“Did not fit what so ever on my R8.”

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Posted 2 days ago

“Would not recommend UroTuning based on their false advertising for a recent purchase. Said fits 10+ Audi S4 but it does not fit my 2013 Audi S4 as it does not state anywhere that you lose Power Mirror functions. Restocking fee and shipping costs for a falsely advertised item, will look elsewhere next time.”

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Posted 4 days ago

“Installed just barely a week and just after 2 days of being on the car it has started clicking when I turn and making a weird noise as on the video. I had them taken out and reinstalled just to have the same problem again. Went to the Volkswagen dealership to get a second opinion from workers there who have also lowered their Mk 7 Jetta’s and also have had the same problem. Their fix was having to order Strut mounts and bearings. So now I’m having to pay a third time to have it the way it should? I wish the reviews were clear that you needed other parts to make it sit correctly. One star for me.”

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Posted 1 week ago

“The order was never received. Website says the order was delivered but it was never delivered.”

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Posted 1 week ago

“Ordered a set of Apex Arc 8’s in Hyperblack and concave like the picture in the AD showed. I received silver wheels with a flat face and the company is refusing to even exchange them.”

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Posted 1 week ago

“Never received package.terrible customer and delivery service on both ends.waiting for refund and will never use urotuning again.”

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Posted 1 week ago

“Super expensive and took too long to get those parts... NEVER BUY ANY PATTS AGAIN..”

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Posted 1 week ago

“Just had the body shop try to put on this splitter not even close to fitting ! Wrong front splitter for x3 m40i”

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Posted 2 weeks ago

“Will give you low oil pressure light do not buy”

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Posted 2 weeks ago

“Doesn’t fit for 1.8t!!”

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Posted 2 weeks ago

“Horrible customer service. Shipment came in 5 different segments. Zero communication. Will never use this website again for any part or service.”

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Posted 2 weeks ago

Andrew, We are sorry that you had a bad experience shopping with us. Please understand that the items you ordered were not all stated as "in stock" on our site and shipped directly from the suppliers. On your order, multiple items came from different locations. If these were items that were stated in stock on our site they would have all shipped from us. As for the communication I see our system emailed you the information it may have gone to your spam folder as separate emails were sent for the tracking. I see that you are working with Kelsey to return your items. We would be more than happy to return the items for you if you do not wish to keep them.

Posted 2 weeks ago

“I am giving only 1 star not because your service is trash it is because I have only recieve a partial delivery from Flow Designs for my MK6 GTI kit. But I gave 5 stars for customer service. Kelsey Gangwer one of your service specialists has been great on trying to fix the problem.”

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Posted 2 weeks ago

We are very sorry to hear that your experience has not been the best. I see that we have been in contact with Flow designs in Australia in regards to your 3rd package. They are investigating this for us and we are at the mercy of DHL to locate it and make sure it is delivered to you. If the package is lost we will make sure to make this right for you.

Posted 2 weeks ago

“Never got iteam. Should be coming soonish...”

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Posted 2 weeks ago

“Fitment does not work, products will not fit car!”

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Posted 3 weeks ago

“Bought a neuspeed intake for my 23 Tiguan and it’s complete garbage. I installed everything per spec only to get a check engine light. I was told that the intake was the issue. Unfortunately return is not accepted so will not be doing business here going forward”

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Posted 4 weeks ago

We are sorry to hear that the intake did not work for you. I see that we are reaching out to Neuspeed to get this resolved for you. As soon as we hear back from the manufacturer we will get this resolved!

Posted 3 weeks ago

“Poor service nobody answer the phone”

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Posted 1 month ago

We are sorry to hear that you were not able to get through to us at first. I see that you did speak with us on your last call.

Posted 3 weeks ago

“You send me the wrong Bumper Lip I'm going to send picture of my BMW X6”

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Posted 1 month ago

We are sorry to hear that you received the wrong item. I see we are working with you to get the correct part.

Posted 3 weeks ago

“If one incurs issues with fedex uro does very little to follow up on FedEx and correct the matter.”

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Posted 1 month ago

We are very sorry for the issues with the packages. There isn't much that we can do once the packages are out of our hands. We have to wait for the claim to be processed and investigated by FedEx.

Posted 3 weeks ago

“I still haven’t received them I ordered on the 18th”

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Posted 1 month ago

We are very sorry to hear that USPS couldn't deliver the package. We will have a replacement shipped for you!

Posted 3 weeks ago

UroTuning is rated 4.7 based on 13,624 reviews