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UroTuning Reviews

4.7 Rating 16,860 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 16,860 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

“I received two reflectors in completely different shades of color. After providing photos clearly documenting the discrepancy, the only resolution offered was to remove and ship my gas tank to the manufacturer so they could attempt to color-match my vehicle, rather than simply sending a matching replacement set. This is an unreasonable solution for a product that should have arrived correctly manufactured in the first place. Disappointing customer service and an even more disappointing resolution.”
Helpful Report
Posted 19 hours ago
“not compatible with my car. even though i emailed the sales team images and info before placing the order to make sure i was ordering correct parts, they are making me eat shipping and restocking fees to return the items that they told me to order. will be the last time i make the mistake from purchasing from here”
Helpful Report
Posted 4 days ago
“The transaction was a complete shitshow. Ordered a fan assembly, received a fan. Guess which item was more expensive… Returned the fan and disputed the transaction. Just received the notice that Urotuning doubled down on sending the correct part so the transaction hits my account again. Now I have nothing to show for my $380.”
Helpful Report
Posted 1 month ago
“The Velt coil packs I bought blew out in under 10K miles. All four are defective. Not impressed.”
Helpful Report
Posted 1 month ago
“This was by far the worst purchase experience i have ever experienced. Unbelievable how terrible the experience was.”
Helpful Report
Posted 1 month ago
“Received the wrong part from auto tuning and was unable to get shipping labels to return item. Spoke with Khalista Crump but didn’t hear back from her in regards to exchange and or refund. Let’s resolve this issue as soon as possible.”
Helpful Report
Posted 1 month ago
“I never got the product offered, they sent the wrong product then said it was not available. Nice. John Kall KallCompetition Autobahn CC Joliet jgkall@comcast.net”
Helpful Report
Posted 1 month ago
“Bought the USRT shift kit and the heim joints don’t even line up and the weightied ones rod had all the threads messed up. And trying to contact urotuning is not existent.”
Helpful Report
Posted 1 month ago
“I paid close to $4000.00 for Lamborghini Gallardo clutch and got scrap metal. Nice new Valeo clutch arrived and when we fitted it to vehicle it would not release. Clutch pedal felt normal but could not select gear due to clutch not releasing. We removed transmission to double check instalation, all ok reinstall try again still no good. Fit Velocity AP clutch no more problems.”
Helpful Report
Posted 1 month ago
“you folks never get back with me im very disappointed in your crew”
Helpful Report
Posted 1 month ago
“This is the worst piece of garbage I have ever seen as an add on for a 992.1 Porsche. Why would you make something that is not aerodynamically designed to fit on a 200 mph car. It's so cheaply made I would not even send it back fora refund. So bad is the design that I suspect it would get. Ripped of at any speed over 100 mph. How can you still sell this piece of garbage blows me away.”
Helpful Report
Posted 1 month ago
“Never received it. Sent an email a few days ago regarding it and am still waiting to hear back. Tried calling, spent 40min on hold. Ordered it three weeks ago and it disappeared in NJ via USPS.”
Helpful Report
Posted 1 month ago
“Ordered and lost in shipping never received”
Helpful Report
Posted 1 month ago
“I got a review before the product ??? Still waiting on splitter?? If someone sees this review please help, reached out already regarding status told on back order every time. Purchased 2 months ago.”
Helpful Report
Posted 2 months ago
“Ended up hating the product and the advertisement related to it. I was avoiding to purchase an orange led light bulb. I wanted yellow. After researching and finding out amazon and ebay have orange n amber bulbs, i narrowed my search to third parting tuning websites that may offer yellow as an optional color, and not a shade of it. This uro tuning qebsite displayed an ad that showed the word yellow being used to describe the product. So i went ahead n placed an order. 5 dollars ec and for 4 light bulbs spent 35 with shipping..the cost of taste for achieving what i indented to get. But no , after bench testing took pix also and hated that the color impaired argumentative individual, becuase it was orange. He argued bvk with its a shade of orange and its street legal amber. This goon cant use this excuse when i order the same bulbs in blue. Crappy excuse for an employee. Honda civic si yello, jdm yellow, and just plain yellow led is all i asked n purchased. Luckily they refunded my money because i think another employee found out i was upset. If they reach out to me and this review is live, i can change it if they can fix the order and sell me yellow.”
Helpful Report
Posted 2 months ago
“It could have been a great review, but unfortunately, I had a fitment. When I reached out about the issue, I was told, “Let me get this over to our customer support team,” but I didn’t hear anything back for about a week. At that point, I decided to take the spoiler back to the store. When I arrived, I asked if I could exchange it for a different one, but I was told there was nothing in stock. However, I had checked the website before going to the store and saw two other spoiler styles that appeared to be available. How can you say I don’t have anything in stock without physically checking. Overall, I’m disappointed with how the situation was handled. Better communication and customer service could have made a big difference. It’s all good, though—there are other places I can shop.”
Helpful Report
Posted 2 months ago
“The whole experience has been unreal. Nothing worked. No code dongle wouldn’t connect. Been trying for months. Zero phone number to call. Ai response. Hard pass!!!”
Helpful Report
Posted 2 months ago
“Ordered blue titanium lug nuts. The only part you can see is yellow and I emailed and they don’t even respond. Look elsewhere for a place to spend money. These guys don’t care.”
Helpful Report
Posted 2 months ago
“Part failed within two weeks. I have emailed about a return. Caused my car to have a bunch of issues running.”
Helpful Report
Posted 2 months ago
“After pass multi check of fraud verification of payment, by Fedex I did not receive anything. Its already 2 weeks. Follow up between Urotuning and Fedex is poor. Very disappointing”
Helpful Report
Posted 2 months ago
UroTuning is rated 4.7 based on 16,860 reviews