UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,152 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not thrilled with the response times and the fact I was sent a defective part with a poor product warranty plan. Will not buy anything from them again.”

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Posted 14 hours ago

“O ring was not thick enough for my 2011 GTI. Went with another company to fix the leak.”

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Posted 1 month ago

“8 weeks delivery for a shift knob and boot. Stitches on shift knob aren’t straight, which looks goofy when aligning the badge on top of the shifter.”

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Posted 2 months ago

“Incorrect blem for the second time Uro Tueing,though, is working diligently to provide the correct emblem. I shall post another review when I receive the correct emblem. The folks there are very attentive and accomodating!”

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Posted 2 months ago

“PERFORMANCE CAT KEEPS SETTING P0420 CODE”

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Posted 2 months ago

“The drain plug was fine for about 2 oil changes and the 3rd time it sheared off. Luckily I was able to get the piece out without damage, it wasn’t fully tight. Wouldn’t really recommend because it’s not very durable or reusable. Pretty thin metal. Otherwise it worked fine before it broke.”

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Posted 2 months ago

“Does NOT fit 07 mini coupe (non s) Attempted to reach out figure out which one I actually needed to order with pictures. They don’t know either, but does NOT fit non s models”

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Posted 3 months ago

“Still making noise”

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Posted 3 months ago

“Shipping was completely off ordered Thursday in hope of receiving it Saturday since I had called and they had told me it shouldn’t take more than 3 days to get here didn’t make it until the next week friday”

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Posted 3 months ago

“The caliper is original. But in the website of Uro Tuning, it has the motor, caliper, and brake holder. I only received the caliper for $149.00. I found the caliper and brake holder for $80 OEM.”

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Posted 4 months ago

“The prices are decent however their customer service is terrible. All I needed is a one $2.00 bolt replaced, instead I got a run around of the century. It's like we were speaking different languages. Not coming back for sure.”

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Posted 4 months ago

We’re sorry to hear about your experience and appreciate your feedback. While we strive to provide clear and efficient service, it’s clear we fell short in this instance. We’ve processed a refund for the bolts and are reviewing the product listing to ensure it’s accurate. Your experience highlights an area where we can improve, and we’re taking steps to do so. If there’s anything else we can assist you with, please feel free to reach out to us!

Posted 4 months ago

“Order arrived in good time.”

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Posted 5 months ago

We appreciate your feedback and are sorry to hear the emblem wasn’t the correct fit. Upon reviewing the order, it seems no vehicle was selected at the time of purchase, which may have led to the mismatch. Please reach out to our team at Support@UroTuning.com with the year, make, and model of your vehicle, and we’ll be happy to assist in finding the correct emblem for you. If you need anything else, please feel free to reach out to us!

Posted 5 months ago

“Fast delivery at least”

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Posted 6 months ago

“Service is great but most parts, I have ordered are very poor, ofshore quality.”

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Posted 6 months ago

“Never got a proper tracking code, never got it it’s been at least a week and a half, they said it would be shipped via regular mail but I did pay for the delivery protection. Once I receive it i can change my review forsure”

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Posted 6 months ago

“My apr exhaust came in damaged. Reached out to customer service and have yet to hear back.”

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Posted 7 months ago

“Customer service is awful.”

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Posted 7 months ago

Hello Logan, We appreciate the feedback related to your experience shopping with us. I apologize that you did not receive the customer service you expected with your most recent shopping experience. We have taken steps to make this right with you. Please do not hesitate to reach out to us in the future.

Posted 7 months ago

“My Apple wallet defaulted to an old shipping address. After completing my order I called Urotuning immediately to have the address chagned. I was able to get ahold of someone who said he changed the address however it didn't change, and the part went to my old address. I now have no part and was not able to redirect the package with no additional help from Urotuning.”

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Posted 8 months ago

“My car was vibrating alot so I went to buy 2 new stage 1 mount inserts (engine and transmission). But after waiting for the shipment to arrive, I recieved a stage 1 and a stage 2 mount inserts so I couldn't even use either of them. So I have to send it back and wait for my shipment to arrive then their shipment to arrive. The whole car is vibrating now.”

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Posted 8 months ago

Hello Phillip, Thank you for reaching out to us regarding your order. There was an issue with the product listing on our side. As such we have released the exchange to get the correct parts on the way. If there is anything else we can assist you with please email us at support@urotuning.com!

Posted 8 months ago

“I didn’t receive my full order and I reached out via customer support and heard nothing back from them about getting the full package.”

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Posted 9 months ago

UroTuning is rated 4.7 based on 15,152 reviews