UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,479 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,479 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 27th August 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The caliper is original. But in the website of Uro Tuning, it has the motor, caliper, and brake holder. I only received the caliper for $149.00. I found the caliper and brake holder for $80 OEM.”

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Posted 7 months ago

“The prices are decent however their customer service is terrible. All I needed is a one $2.00 bolt replaced, instead I got a run around of the century. It's like we were speaking different languages. Not coming back for sure.”

Helpful Report

Posted 8 months ago

We’re sorry to hear about your experience and appreciate your feedback. While we strive to provide clear and efficient service, it’s clear we fell short in this instance. We’ve processed a refund for the bolts and are reviewing the product listing to ensure it’s accurate. Your experience highlights an area where we can improve, and we’re taking steps to do so. If there’s anything else we can assist you with, please feel free to reach out to us!

Posted 8 months ago

“Order arrived in good time.”

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Posted 8 months ago

We appreciate your feedback and are sorry to hear the emblem wasn’t the correct fit. Upon reviewing the order, it seems no vehicle was selected at the time of purchase, which may have led to the mismatch. Please reach out to our team at Support@UroTuning.com with the year, make, and model of your vehicle, and we’ll be happy to assist in finding the correct emblem for you. If you need anything else, please feel free to reach out to us!

Posted 8 months ago

“Fast delivery at least”

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Posted 9 months ago

“Service is great but most parts, I have ordered are very poor, ofshore quality.”

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Posted 10 months ago

“Never got a proper tracking code, never got it it’s been at least a week and a half, they said it would be shipped via regular mail but I did pay for the delivery protection. Once I receive it i can change my review forsure”

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Posted 10 months ago

“My apr exhaust came in damaged. Reached out to customer service and have yet to hear back.”

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Posted 11 months ago

“Customer service is awful.”

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Posted 11 months ago

Hello Logan, We appreciate the feedback related to your experience shopping with us. I apologize that you did not receive the customer service you expected with your most recent shopping experience. We have taken steps to make this right with you. Please do not hesitate to reach out to us in the future.

Posted 11 months ago

“My Apple wallet defaulted to an old shipping address. After completing my order I called Urotuning immediately to have the address chagned. I was able to get ahold of someone who said he changed the address however it didn't change, and the part went to my old address. I now have no part and was not able to redirect the package with no additional help from Urotuning.”

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Posted 11 months ago

“My car was vibrating alot so I went to buy 2 new stage 1 mount inserts (engine and transmission). But after waiting for the shipment to arrive, I recieved a stage 1 and a stage 2 mount inserts so I couldn't even use either of them. So I have to send it back and wait for my shipment to arrive then their shipment to arrive. The whole car is vibrating now.”

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Posted 1 year ago

Hello Phillip, Thank you for reaching out to us regarding your order. There was an issue with the product listing on our side. As such we have released the exchange to get the correct parts on the way. If there is anything else we can assist you with please email us at support@urotuning.com!

Posted 1 year ago

“I didn’t receive my full order and I reached out via customer support and heard nothing back from them about getting the full package.”

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Posted 1 year ago

“Great prices but item showed in stock and took over a month to receive. When I reached out it took over a week to get a response”

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Posted 1 year ago

“Ordered and got faster shipping , because urgent, And wait for 3 week until These guys shipp it, after Week plus away, i receive it It’s my third purchase, 2 of them has problems No more purchases with this”

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Posted 1 year ago

“I love urotuning, I have spent close to 10k on my mk4 and 70% of that has been through this company, recently I have had some issues that are making my car undrivable and support has been taking 1-2 weeks to respond instead of the usual 1-3 days, I purchased ebc s4 brake kit for my gli, what arrived was a kit for possibly a wrx or something else, wrong color, not vented, single rotor and wrong offset yet the box matched online order number for my GLI. This was almost 3 weeks ago now and my brakes are now squeaking they have gotten so bad, I hope this issue is resolved because I really do love working with urotuning.”

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Posted 1 year ago

“Ordering process was very simple! Things were going great until it took a very long time to ship. Weeks later once it shipped I was quick to install my SPEC clutch kit and I really made sure I broke it in correctly as it is not my first rodeo. To my surprise the product did not deliver the quality it advertised only tolerating 2/3 of the rated torque. I have sent an email to retuning and will update my review accordingly based on customer service.”

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Posted 1 year ago

“Products listed that are not in production, new parts bad from the box, and replacment parts were lower quality parts than purchased. Im sure these guys are not all that bad but my experiance wasnt good.”

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Posted 1 year ago

“Vargas crankcase breather kit did not fit onto my 2013 550ix N63 BMW. Website stated it did but upon install it could not fit on oil filler tube.it also did not clear hood upon closing. Good prices otherwise but customer service very slow to respond.”

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Posted 1 year ago

“Took to long to receive.”

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Posted 1 year ago

“Pump wasn’t correct for my car description says will fit, it’s “pump to rack” vr6 12v the one that was sent was for an automatic transmission. No where on purchasing this product gives you a choice for automatic or manual, now I have to pay to return this and pay $33 for restocking fee! Not to happy”

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Posted 1 year ago

“Got sent the wrong item and immediately sent them a email with pictures showing the item. Waited with no response. Finally got back to me and then it took well over a week and a half for them to come to a resolution to initiate a return.”

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Posted 1 year ago

UroTuning is rated 4.7 based on 15,479 reviews