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UroTuning Reviews

4.7 Rating 16,194 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 16,194 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Incorrect blem for the second time Uro Tueing,though, is working diligently to provide the correct emblem. I shall post another review when I receive the correct emblem. The folks there are very attentive and accomodating!
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Posted 1 year ago
PERFORMANCE CAT KEEPS SETTING P0420 CODE
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Posted 1 year ago
The drain plug was fine for about 2 oil changes and the 3rd time it sheared off. Luckily I was able to get the piece out without damage, it wasn’t fully tight. Wouldn’t really recommend because it’s not very durable or reusable. Pretty thin metal. Otherwise it worked fine before it broke.
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Posted 1 year ago
Does NOT fit 07 mini coupe (non s) Attempted to reach out figure out which one I actually needed to order with pictures. They don’t know either, but does NOT fit non s models
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Posted 1 year ago
Still making noise
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Posted 1 year ago
Shipping was completely off ordered Thursday in hope of receiving it Saturday since I had called and they had told me it shouldn’t take more than 3 days to get here didn’t make it until the next week friday
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Posted 1 year ago
The caliper is original. But in the website of Uro Tuning, it has the motor, caliper, and brake holder. I only received the caliper for $149.00. I found the caliper and brake holder for $80 OEM.
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Posted 1 year ago
The prices are decent however their customer service is terrible. All I needed is a one $2.00 bolt replaced, instead I got a run around of the century. It's like we were speaking different languages. Not coming back for sure.
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Posted 1 year ago
We’re sorry to hear about your experience and appreciate your feedback. While we strive to provide clear and efficient service, it’s clear we fell short in this instance. We’ve processed a refund for the bolts and are reviewing the product listing to ensure it’s accurate. Your experience highlights an area where we can improve, and we’re taking steps to do so. If there’s anything else we can assist you with, please feel free to reach out to us!
Posted 1 year ago
Order arrived in good time.
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Posted 1 year ago
We appreciate your feedback and are sorry to hear the emblem wasn’t the correct fit. Upon reviewing the order, it seems no vehicle was selected at the time of purchase, which may have led to the mismatch. Please reach out to our team at Support@UroTuning.com with the year, make, and model of your vehicle, and we’ll be happy to assist in finding the correct emblem for you. If you need anything else, please feel free to reach out to us!
Posted 1 year ago
Fast delivery at least
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Posted 1 year ago
Service is great but most parts, I have ordered are very poor, ofshore quality.
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Posted 1 year ago
Never got a proper tracking code, never got it it’s been at least a week and a half, they said it would be shipped via regular mail but I did pay for the delivery protection. Once I receive it i can change my review forsure
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Posted 1 year ago
My apr exhaust came in damaged. Reached out to customer service and have yet to hear back.
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Posted 1 year ago
Customer service is awful.
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Posted 1 year ago
Hello Logan, We appreciate the feedback related to your experience shopping with us. I apologize that you did not receive the customer service you expected with your most recent shopping experience. We have taken steps to make this right with you. Please do not hesitate to reach out to us in the future.
Posted 1 year ago
My Apple wallet defaulted to an old shipping address. After completing my order I called Urotuning immediately to have the address chagned. I was able to get ahold of someone who said he changed the address however it didn't change, and the part went to my old address. I now have no part and was not able to redirect the package with no additional help from Urotuning.
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Posted 1 year ago
My car was vibrating alot so I went to buy 2 new stage 1 mount inserts (engine and transmission). But after waiting for the shipment to arrive, I recieved a stage 1 and a stage 2 mount inserts so I couldn't even use either of them. So I have to send it back and wait for my shipment to arrive then their shipment to arrive. The whole car is vibrating now.
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Posted 1 year ago
Hello Phillip, Thank you for reaching out to us regarding your order. There was an issue with the product listing on our side. As such we have released the exchange to get the correct parts on the way. If there is anything else we can assist you with please email us at support@urotuning.com!
Posted 1 year ago
I didn’t receive my full order and I reached out via customer support and heard nothing back from them about getting the full package.
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Posted 1 year ago
Great prices but item showed in stock and took over a month to receive. When I reached out it took over a week to get a response
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Posted 1 year ago
Ordered and got faster shipping , because urgent, And wait for 3 week until These guys shipp it, after Week plus away, i receive it It’s my third purchase, 2 of them has problems No more purchases with this
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Posted 1 year ago
I love urotuning, I have spent close to 10k on my mk4 and 70% of that has been through this company, recently I have had some issues that are making my car undrivable and support has been taking 1-2 weeks to respond instead of the usual 1-3 days, I purchased ebc s4 brake kit for my gli, what arrived was a kit for possibly a wrx or something else, wrong color, not vented, single rotor and wrong offset yet the box matched online order number for my GLI. This was almost 3 weeks ago now and my brakes are now squeaking they have gotten so bad, I hope this issue is resolved because I really do love working with urotuning.
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Posted 1 year ago
UroTuning is rated 4.7 based on 16,194 reviews