UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,329 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 4th July 2025

Frankie D

UroTuning 5 star review on 30th June 2025

Julio D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So I ordered my rear reflector for BMW f15 M package, the order was correct on my end but they sent me the non-M rear reflecotr delete instead. I notified customer service, send screen shot of my order, picture of what arrived, and pictures of the box lable, still have not hear the final outcome.”

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Posted 2 months ago

“Have not received parts yet!”

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Posted 3 months ago

Hello Amador, Thank you for the feedback regarding your ordering experience. This order was placed using USPS Ground Advantage as the selected shipping method. This method typically takes 2-5 business days within the lower 48 states, but as your order is shipping to Hawaii additional time may be required. It is still in transit and should arrive soon. If it does not, please contact our support team and we will take the next steps to resolve the issue.

Posted 3 months ago

“Purchased a clutch kit almost a month ago to date. Order was damaged in shipping and it’s been weeks and still no update on when I will be receiving my new parts… unacceptable.”

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Posted 3 months ago

“Have only received 1 of 2 items ordered. No response to email regarding problems”

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Posted 4 months ago

“Why is it so difficult to access my gift card from a in-store credit return that was processed days ago it makes no sense !! I just Waisted Over a hour periodically to try to look threw emails and go threw my account to figure this out TOTAL WAIST OF TIME”

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Posted 4 months ago

“Trash coilovers and when I reported it the service was trash they made it hell just to get the refund. They referred me to a whole other company while they had my order number the whole time. Then when i got to the right company they made it hell. Which makes sense for companies to have bad service they didnt want to lose money. Wish things would have went better ordered from another euro company and its been nice they charge more but the return/parts replace policies way easy.”

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Posted 4 months ago

“I never got it”

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Posted 4 months ago

“I don't like my restocking fee, it literally sucked my money from my hands. I would like to return my restocking fee but I know I will need to pay a restocking fee for my restocking fee, and who want to deal with that?”

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Posted 4 months ago

“Only received one of the items I ordered. Contacted them and a reshipment was sent out and still not correct. Here we are 10+ days later, only received part of my order and still waiting for the rest. Customer service has been decent but far from happy with the results I’ve received. Shouldn’t be this hard to get a simple order correct the first time much less the second time.”

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Posted 4 months ago

“First it 4 weeks before they even sent it out. Then it has been almost 3 weeks in delivery. After calling several times, they kept ensuring that the it "was on its way". I would never order from them again.”

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Posted 4 months ago

“The Ultralink does not support EA211 VAG 1.4T engines. Urotuning lists this vehicle as supported for the Ultralink and validated my VIN prior to purchase. After spending a bunch of time trying to get this to work, I contacted APR who advised me that my engine is not supported and the APR cannot be used with my vehicle. I contacted support and was advised I would have to pay a restocking fee and pay for shipping. I have been trying to reach customer service to get this addressed to no avail. It is not my fault the website lists this as a compatible product with my vehicle. It is also not my fault that the sales team validated this product will work with my car with my VIN prior to releasing the shipment. Full refund please.”

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Posted 5 months ago

“never ended up getting my golf r mirror caps or sequential that i ended up spending about $247. i accidentally placed to a address that i previously lived at before. fortunately for me im still in contact with them, yet the package never came through. when i first placed order they said they would send an email with the tracking. got a bunch of junk spam emails while that one never came in. but i got the delivery and rate how my product is. whatever it is shouldn’t have to go through all this when you pay for exactly what you want. granted i did mess up i know the person that lives their because this isn’t the first time we left our old adress saved to a website.”

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Posted 5 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear about the confusion and frustration surrounding your order. From your review, it seems there may be some conflicting details. While you mention not receiving the package, it also sounds like it may have been delivered. If you haven’t received your items, please reach out to our support team so we can assist you in starting a claim with USPS. Regarding the tracking email, it was sent to the email address on file on December 27th. While it’s possible it landed in your spam folder, we understand your frustration and will review our communication processes to ensure clarity. If you’d like, we can update the address on your account to prevent issues like this in the future. Please email us or call our support team with your updated information, and we’d be happy to assist. We’d like to resolve this for you as quickly as possible. If you need anything else, please feel free to reach out to us!

Posted 5 months ago

“Shipping takes to long to arrives”

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Posted 5 months ago

“I have no problem with Urotuning, but the AWE tuning air deflector did not fit my 2023 992.1 Porsche. A single 5 minute install on Youtube became a 3 hr. wrestling event without success. The wing both R and L would not seat into the original car position.”

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Posted 5 months ago

“doesnt come with instructions, the tube they give you is so trash it broke with me, this intake gave my car a check engine and now i dont know whats going on with my car that $350 turned into $2000 of fixes.”

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Posted 6 months ago

“Hi , I bought those rims for my Mk8 R and email the customer service to make sure it fit. He said it fit if you put some spacers on to clear the caliper. Once I had those rims then put those Nitto 01 tires it didn’t fit on the front tires. I put 20mm Spacers on the front to see if it will fit and the answer is nope, so since I already installed the tires which I can’t return it , the only way I was able to fit those rims is by shaving my front Caliper. Pictures below. Now I don’t trust on buying stuff here , bc you guys say it fits , but it doesn’t. At this moment I got 20mm in the front and 15mm on the back :-/ . In the picture you see my mechanic shaving that caliper down. Good thing it fit or else I would have sell those runs and tires and lose money.”

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Posted 6 months ago

“My Order was delivered to a wrong address and All that was offered is to file a claim and order it again ..My Issue hasn’t even been resolved yet and They want me to purchase the order again …”

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Posted 6 months ago

“Was forced to write this review so I could give a review to the product I purchased. Odd.”

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Posted 6 months ago

Thank you for your feedback. We apologize if you felt obligated to leave a review in order to provide your thoughts on the product. Reviews are meant to be optional and allow customers to share their experiences freely. If there’s anything specific you’d like to discuss or if you encountered any issues, please don’t hesitate to reach out to us. We’re always here to help!

Posted 6 months ago

“Urotuning really let me down. The unitronic intercooler is great, it’s urotuning customer service that sucks. Won’t order from them again”

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Posted 6 months ago

We’re sorry to hear that your experience with us wasn’t as expected. Upon reviewing your situation, we understand that you were upset about not being entered into the giveaway for your Unitronic intercooler, as your purchase was made just before the contest began. Unfortunately, we have to follow the contest rules to ensure fairness to all customers. We also understand your frustration when the item was already in transit when you requested to cancel the order. Once an order ships, it’s difficult to stop the process, but we do our best to assist in such cases. We value your feedback and are always working to improve. If there’s anything else we can assist you with, please feel free to reach out to us!

Posted 6 months ago

“Well I've bought a handful of stuff from you guys with no issue. Untill now. Bought a hpfp kit. And part of the pump piston broke off and damaged the cam follower. Had to buy a second one from them out of pocket because they have still yet to warranty my part and refund me on the second one.”

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Posted 7 months ago

UroTuning is rated 4.7 based on 15,329 reviews