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UroTuning Reviews

4.7 Rating 15,348 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

I like my hoses and the color it just took so long to receive them. I think in the future if a product is out of stock an order should not be placed until stock is received
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. We apologize for any confusion when placing your order as the item was stated to ship directly from the manufacturer and availability is subject to the manufacturer's stock. This is not something that we advertise as in stock. You can also check our site to see what each icon means here https://www.urotuning.com/pages/warranty-exchanges-shipping. Under the stocking status descriptions.
Posted 3 years ago
When I got the banner and open up it torn and couldn’t use after that. Had to throw away
Helpful Report
Posted 3 years ago
We are very sorry to hear that the banner tore when installing. We would be more than happy to send you a replacement. Please contact us at Support@urotuning.com.
Posted 3 years ago
Talked with one of your people about a turbo muffler and making sure it was the right one for the 2021 VW Tiguan. Well, it did not fit the car and set off a check engine light. The funny part is that the manufacture even said it would fit but it didn’t.
Helpful Report
Posted 3 years ago
We are very sorry to hear that this part does not fit your 2021 Tiguan. I see that we are working with Racingline to get this resolved for you. They are doing some product testing for us as the B cycle engine is a bit different than the others. We will continue to help you via email to get this resolved!
Posted 3 years ago
Bought the banner and was for my car and it wasn’t even cut for mine
Helpful Report
Posted 3 years ago
Thank you for leaving a review on the motorsport banner. I am sorry to hear that there may have been an issue with the banner. Are you able to provide us photos of the issues? We have sold a lot of these and have not had any issues with them. With the motorsports banner, the letters will not fill out the whole windshield. As you can see in the photos on our site.
Posted 3 years ago
Stop selling CTS products.
Helpful Report
Posted 3 years ago
We are very sorry if there was an issue with an item that you received from CTS that had an issue. We would be more than happy to help resolve any issues that you may have. Please contact us at Support@urotuning.com.
Posted 3 years ago
I entered in my year make and model of my Audi A4 b9 FWD. I ordered a cold air intake but was unaware that I needed one that was compatible for a MAF sensor. Figured the company would’ve let me know that it “does not fit” but it didn’t. Had to send part back. Not happy since it took a month to receive to be let down by the wrong part being delivered.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. I apologize that this part did not work for your vehicle's application and for any confusion when purchasing this intake. The part does fit the B9 A4, however, as noted on this item it only works on MAF-Less cars. The site will filter your search to parts that work for your vehicle platform. However, it is always best to check the description of the items as we will note this information. We are working with you via email to get this resolved and will make this right for you. I apologize that you waited so long for this item as it shipped directly from CTS and is not something that we have in our stock ready to ship. Unfortunately, we are always at the mercy of the manufacturer's estimated ship dates. You can always reach out to us via email at Support@urotuning.com if you have any questions or concerns.
Posted 3 years ago
Part arrived quickly and very well packaged however, shipping was almost as much as the already overpriced piece of rubber hose!
Helpful Report
Posted 3 years ago
Thank you for leaving a review. We are glad to hear that the item arrived in perfect condition for you. The shipping cost is based on your location and straight from USPS or FedEx depending on which option you go with. These prices are something that is out of our control. We do offer free shipping on most orders $49 and up.
Posted 3 years ago
Took a month to get my order and one of the parts I bought does not fit my car ( snub mount that came with my motor mount kit )
Helpful Report
Posted 3 years ago
We are very sorry for the delays on your order as some of the items were not in stock as stated on our site. Please reach out to Support@urotuning.com with details of the issues you are having with the stub mount. We are always happy to help resolve any issues!
Posted 3 years ago
Part did not fit
Helpful Report
Posted 3 years ago
We are very sorry to hear that this part did not fit your vehicle. Are you able to email us at Support@urotuning.com with more details of the issues? We would be more than happy to help get this resolved for you right away!
Posted 3 years ago
Great products and fast shipping
Helpful Report
Posted 3 years ago
Thank you for leaving a review! We are glad to hear that you received it quickly. If you need anything else you can contact us a Support@urotuning.com.
Posted 3 years ago
Easy and great fit but I have broken 4 of them this year….
UroTuning 3 star review on 24th September 2021
Helpful Report
Posted 3 years ago
My delivery was supposed to be delivered September 4th 2021. It is now September 15th. I’m am disappointed in the shipping aspect of Urotuning. Will I ever get my package?
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. We shipped this order out right away, it looks like USPS is having some delays getting these parts to you. Unfortunately, this is something that is out of our control as the package is in the hands of USPS. I have reached out to USPS to see if we can put a trace on the package. This should still arrive however, is arriving late.
Posted 3 years ago
Emailed back promptly and tried to help my situation although they only provided me the same run around options as the manufacturer.
Helpful Report
Posted 3 years ago
I crashed it two weeks later
Helpful Report
Posted 3 years ago
We are very sorry to hear that you crashed. Hope that you are okay. Please feel free to reach out to us if you have any vehicle needs.
Posted 3 years ago
The wrong part was sent, waiting for the correct one. Good customer service.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. It appears that your engine code AWW is supported for this part. However, if the vehicle had a swap we would need to know the exact details to try and help match the part needed. We will continue to help via email as we are working with you and Forge directly on this matter.
Posted 3 years ago
I am giving this 3/5. The quality, sound and look with the tips installed is very good. The fit and finish is also good however my kit was missing a 4” length piece that is needed to connect to the factory down pipe and also the rear muffler did not have any way to utilize the factory hanger. My shop had to weld the factory hanger to the rear muffler to make the system fit properly.
Helpful Report
Posted 3 years ago
We are very sorry that this kit was missing an item. In the event that something you ordered is not correct, please contact us right away. This way we can reach out to the manufacturer to make this right for you. Once the item is modified or installed there isn't much that can be done. You can always reach out to us via email at Support@urotuning.com.
Posted 3 years ago
Thanks for the right coil packs they look good on my audi
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. We are happy to hear that the correct items made it to you. We apologize for any confusion when originally ordering these as there are different styles. If you need anything else please feel free to reach out to us at Support@urotuning.com.
Posted 3 years ago
No real comments since all Urotuning did was ship my lights to me.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave a review. If you need anything at all please feel free to reach out to us! We are always happy to help in any way that we can.
Posted 3 years ago
These adapter would of been better in steel. They seized to my hubs and literally had to beat then off I ruined all four. Had to order 4 more,because no one has this specific size. Going to try a lttle antiseize this time.
Helpful Report
Posted 3 years ago
We are very sorry to hear that the adapters were destroyed when attempting to remove them. It is always best to clean the hubs with a wire brush and or sandpaper to free them from rust/corrosion. This way the adapter can seat on the hub as these are machined to the exact size of the hub. If you have any questions please feel free to reach out to us at Support@urotuning.com.
Posted 3 years ago
I received half of my order in a timely manner. The other half of my order sat for a week at the FedEx 30 minutes away from its destination due to an unreadable shipping barcode. Item was returned to sender and then reshaped. Still awaiting new shipment to arrive.
Helpful Report
Posted 3 years ago
We are very sorry to hear that the package did not make it to you. We have reached out to the supplier that this has shipped from to get a replacement out to you ASAP. I am not sure what might have happened to the shipping label on the package, however, we will let the supplier know so that they can maybe tape the label down well so that this does not happen again. We apologize for all of the inconvenience this has caused you.
Posted 3 years ago
UroTuning is rated 4.7 based on 15,348 reviews