UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, UroTuning
Rating: 4.68

4.7 Rating 13,740 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 13,740 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

UroTuning 5 star review on 30th May 2024

Elizabeth P

JC M

UroTuning 5 star review on 28th May 2024

Vitor B

Damir P

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent products”

Helpful Report

Posted 2 years ago

Thank you for your review. We are always happy to help if you have any questions or concerns with the items we sell. Please feel free to reach out to us at Support@urotuing.com.

Posted 2 years ago

“Got my order to my door within a reasonable time which was amazing, but half of the stuff I ordered was either garbage when it came to installing, or destroyed my own stuff I already had”

Helpful Report

Posted 2 years ago

“Sad to say the rating is 3 star but it’s mainly due to the manufacturer not Urotuning. Urotuning themselves went above an beyond giving me updates as soon as they had received them, I did wait over 3 months for (straight from the manufacturer , in all honesty a part with mediocre at best quality, and when I opened the shipping box I smelled nothing but fresh paint , so as you could assume I already had a bad feeling in my gut. As I pulled the Racing dynamics CAI out of the box I noticed quiet a few flaws in an apparent material that had to be shipped to the manufacturer which seems basically a soft resin based fiber glass to give it some flex but let’s be real the racing dynamics sticker looked flawless , next step was installation which was an extremely poor figment for a part that from what I read was specifically designed for the e46 sedan. No that part I wasn’t all too worried about being I was planning on doing some personal modifications to accommodate a catch can, (note: the installation was more of a mock up and not a finished product.) overall the experience with Urotuning and their fantastic customer service was a 10/10 but the Racing dynamics CAI was sub par at best and personally could have made the part my self for a third of the cost I’d definitely rate it 3/10 bc with how grainy and dirty the product was the logo came out perfect.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you were not satisfied with your intake purchase. In the review, you mentioned the item had some flaws with the quality. In the event, an item arrives at you and you are not happy with the product you can contact us immediately as we would be more than happy to start a return/exchange for you. Even if you wanted a different item altogether. Once the item is installed we are not able to offer a return/exchange. We are not able to offer much after the fact, but please keep that in mind for any future purchase. You can always contact us at Support@urotuning.com

Posted 2 years ago

“They had sent the wrong item and are getting it replaced now.”

Helpful Report

Posted 2 years ago

We are very sorry to hear you received the wrong item. I do see we are working to get this resolved with the manufacturer for you. We will continue our support via email! Thank you for all of your patience while we work to get this resolved for you!

Posted 2 years ago

“I never received it. And I can't find my order number”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We are sorry to hear that you have not received your part. Looking into this it appears USPS has lost the item and we have shipped out a replacement while we wait for USPS to locate the original part. Please feel free to contact us at Support@urotuning.com if you need anything else!

Posted 2 years ago

“I was very unhappy after I was given the wrong estimated time I was to receive not shipment. After spending over 3000.00 in parts one would believe that their would be some kind of clarity.”

Helpful Report

Posted 2 years ago

We are very sorry to hear of your recent experience with us. Looking into your order it appears that the items had to come to us first as this was an international order. The ETA provided was when the items were arriving at our location before they shipped out to your country. We apologize for all of the inconvenience this caused you. We would be more than happy to make this right on your next order with us!

Posted 2 years ago

“The buying experience is good.”

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Posted 2 years ago

“Had what I needed and shipped promptly”

Helpful Report

Posted 2 years ago

“I like my hoses and the color it just took so long to receive them. I think in the future if a product is out of stock an order should not be placed until stock is received”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We apologize for any confusion when placing your order as the item was stated to ship directly from the manufacturer and availability is subject to the manufacturer's stock. This is not something that we advertise as in stock. You can also check our site to see what each icon means here https://www.urotuning.com/pages/warranty-exchanges-shipping. Under the stocking status descriptions.

Posted 2 years ago

“When I got the banner and open up it torn and couldn’t use after that. Had to throw away”

Helpful Report

Posted 2 years ago

We are very sorry to hear that the banner tore when installing. We would be more than happy to send you a replacement. Please contact us at Support@urotuning.com.

Posted 2 years ago

“Talked with one of your people about a turbo muffler and making sure it was the right one for the 2021 VW Tiguan. Well, it did not fit the car and set off a check engine light. The funny part is that the manufacture even said it would fit but it didn’t.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that this part does not fit your 2021 Tiguan. I see that we are working with Racingline to get this resolved for you. They are doing some product testing for us as the B cycle engine is a bit different than the others. We will continue to help you via email to get this resolved!

Posted 2 years ago

“Bought the banner and was for my car and it wasn’t even cut for mine”

Helpful Report

Posted 2 years ago

Thank you for leaving a review on the motorsport banner. I am sorry to hear that there may have been an issue with the banner. Are you able to provide us photos of the issues? We have sold a lot of these and have not had any issues with them. With the motorsports banner, the letters will not fill out the whole windshield. As you can see in the photos on our site.

Posted 2 years ago

“Stop selling CTS products.”

Helpful Report

Posted 2 years ago

We are very sorry if there was an issue with an item that you received from CTS that had an issue. We would be more than happy to help resolve any issues that you may have. Please contact us at Support@urotuning.com.

Posted 2 years ago

“I entered in my year make and model of my Audi A4 b9 FWD. I ordered a cold air intake but was unaware that I needed one that was compatible for a MAF sensor. Figured the company would’ve let me know that it “does not fit” but it didn’t. Had to send part back. Not happy since it took a month to receive to be let down by the wrong part being delivered.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. I apologize that this part did not work for your vehicle's application and for any confusion when purchasing this intake. The part does fit the B9 A4, however, as noted on this item it only works on MAF-Less cars. The site will filter your search to parts that work for your vehicle platform. However, it is always best to check the description of the items as we will note this information. We are working with you via email to get this resolved and will make this right for you. I apologize that you waited so long for this item as it shipped directly from CTS and is not something that we have in our stock ready to ship. Unfortunately, we are always at the mercy of the manufacturer's estimated ship dates. You can always reach out to us via email at Support@urotuning.com if you have any questions or concerns.

Posted 2 years ago

“Part arrived quickly and very well packaged however, shipping was almost as much as the already overpriced piece of rubber hose!”

Helpful Report

Posted 2 years ago

Thank you for leaving a review. We are glad to hear that the item arrived in perfect condition for you. The shipping cost is based on your location and straight from USPS or FedEx depending on which option you go with. These prices are something that is out of our control. We do offer free shipping on most orders $49 and up.

Posted 2 years ago

“Took a month to get my order and one of the parts I bought does not fit my car ( snub mount that came with my motor mount kit )”

Helpful Report

Posted 2 years ago

We are very sorry for the delays on your order as some of the items were not in stock as stated on our site. Please reach out to Support@urotuning.com with details of the issues you are having with the stub mount. We are always happy to help resolve any issues!

Posted 2 years ago

“Part did not fit”

Helpful Report

Posted 2 years ago

We are very sorry to hear that this part did not fit your vehicle. Are you able to email us at Support@urotuning.com with more details of the issues? We would be more than happy to help get this resolved for you right away!

Posted 2 years ago

“Great products and fast shipping”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are glad to hear that you received it quickly. If you need anything else you can contact us a Support@urotuning.com.

Posted 2 years ago

“Easy and great fit but I have broken 4 of them this year….”

UroTuning 3 star review on 24th September 2021

Helpful Report

Posted 2 years ago

“My delivery was supposed to be delivered September 4th 2021. It is now September 15th. I’m am disappointed in the shipping aspect of Urotuning. Will I ever get my package?”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We shipped this order out right away, it looks like USPS is having some delays getting these parts to you. Unfortunately, this is something that is out of our control as the package is in the hands of USPS. I have reached out to USPS to see if we can put a trace on the package. This should still arrive however, is arriving late.

Posted 2 years ago

UroTuning is rated 4.7 based on 13,740 reviews