UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,828 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 26th December 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived incorrect and called customer service and explained the situation and they resolved the problem on the spot. Price was great. Fast shipping and great customer service”

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Posted 2 years ago

“Great products and support.”

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Posted 2 years ago

“Received the wrong part through a dropshipper. Contacted customer service who didn't reply for a 5 business days. called with no answer after a 15 minute hold time. I received a email reply while on hold that requested more info this was day 5. Waited 1 more day with no reply and then sent a follow up email back giving up and requesting a refund, which was promptly processed.”

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Posted 2 years ago

Grant, We deeply apologize for all of the inconvenience this caused you. We understand how frustrating it can be when you do not receive the correct parts in time to finish the job. We apologize that customer service took some time to get back to you in regards to the issue you had. We did issue you a refund in full for this mistake. We can assure you that this is not how we like to do business and should we gain your trust back we would like to make things right for you.

Posted 2 years ago

“UroTuning supplier shipped an alternator instead of a clutch kit. Had to return the parts and go with another vendor due to time constraints. UroTuning customer service was top-notch, with no issues when requesting a return.”

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Posted 2 years ago

“I will NEVER buy Konig wheels ever again, and tell everyone I know to do the same - KONIG is a dishonest company! I bought multiple wheels from them to try test fitting knowing I would have to pay shipping fees. I unpackaged the wheel on my sofa. I never took off the plastic sheath that protects the outer wheel. I used gloves, never mounted the tire, and only finger-tightened two lugs. The wheel was always on furniture blanks and never touched the ground; all this to protect the wheel from damage to ensure I get a refund. I sent the wheel back and Konig denied the refund. I saw a picture of a long scratch straight down the center. I assume they used a box cutter to open the package and the knife's edge dragged across the top of the wheel. I know I did not make this scratch. I know because I have pictures and video of the wheel's condition and my packaging of the wheel. In fact, I took photos during the whole installation as well. I even sent photos to UroTuning before the return. UroTunning gave me the refund anyway, so didn't have to go to war, but, as I said, NEVER BUY KONIG!”

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Posted 2 years ago

Daniel, We are sorry to hear that you had a bad experience with Konig. I see that we were able to help you out in this case and get things resolved. In situations like this, it is hard to know where the issue lies as there could have been an issue during transit that caused the scratches.

Posted 2 years ago

“Part was perfect fit and awesome customer service.”

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Posted 2 years ago

“The resonator delete pipe was top quality and easy one cut install! Took longer to jack up the car and get on jack stands than to complete. Instructions were top notch as well.”

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Posted 2 years ago

“Very fast shipping! Great communication!”

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Posted 2 years ago

“This company was promising however the wrong note size was sent. Why ask for year make and model of the vehicle??? The most disrespectful part about this company is the ceo and the staffs attitude and response to my concern and or issue. It shows why they sent the wrong hub size, because they have a very poor attitude and mindset. Refund and spam this company pending!”

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Posted 2 years ago

Durante, We are very sorry to hear that you received the wrong center bore size. Looking at the photo of your adapter I see they sent you a 57.1 center bore which is what you ordered. I also see that we were attempting to work with you on the issue of getting the correct parts if there was a mistake in ordering. However, you did not provide this information to us. There was no vehicle information on your order only the specs of the adapter. Again we would be more than happy to help you get the correct parts. We would need to know what your vehicle is as well as the specs on the wheels you intend to use on your vehicle in order to get you the correct parts.

Posted 2 years ago

“Ordered an obd eleven 15 days ago and still haven’t received it customer support wasn’t much help the first time the post office screwed it up and now it’s been 4 days without a status change…..”

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Posted 2 years ago

We apologise for the issue with USPS. We have set up a replacement for you and it shows delivered.

Posted 2 years ago

“Very happy with product, matches interior perfectly!! Happy customer!”

UroTuning 5 star review on 27th October 2023

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Posted 2 years ago

“You guys are awesome Unfortunately it doesn’t work I need to go back there and swap it”

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Posted 2 years ago

“The pan looks great and is a solid upgrade, doesn't leak or anything!”

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Posted 2 years ago

“Amazing product”

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Posted 2 years ago

“Great and fast service. I will continue to use them for my tuning needs.”

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Posted 2 years ago

“The carbon fiber look 👀 made the engine bay look great 👍🏾”

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Posted 2 years ago

“UroTuning was excellent with communication throughout the process which I appreciated greatly! My item took a bit to get sent out from the manufacturer and they kept me informed while waiting.”

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Posted 2 years ago

“Siempre muy buen servicio lo recomiendo ampliamente 👍”

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Posted 2 years ago

“Excellent costumer service. Fast shipping. Great prices.”

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Posted 2 years ago

“Bolts were stripped on pcv valve cover said I didn’t qualify for a refund or return even thoe I haven’t driven my car just for this reason 3rd time I have problems with them”

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Posted 2 years ago

We are sorry to hear about the issues with this catch can. I see that CTS is going to work with you directly on this issue. Please let us know if you have any other questions or concerns.

Posted 2 years ago

UroTuning is rated 4.7 based on 15,828 reviews