US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love, love, love it! It’s great coverage and stays on for a long time.”

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Posted 6 years ago

“I love every product I have purchased from you. Mascara, lipsticks, blush, eyeshadow. I love it all ♥️”

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Posted 6 years ago

“Glitter flip is amazing I can't believe I just found out about it!”

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Posted 6 years ago

“The items I purchased, Jessica Rabbit eyeshadow & lipstick, were gifts for my daughter. She loves them!”

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Posted 6 years ago

“Love the products I have tried so far. Great color ease of application.”

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Posted 6 years ago

“My absolute favorite eyeliner. Hoping if the Wonderwand Liner is to be discontinued that you'll be replacing them with something phenomenal.”

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Posted 6 years ago

“Love Ciaté!!! Fast shipping. Great products and customer service.”

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Posted 6 years ago

“Absolutely beautiful. I love it.”

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Posted 6 years ago

“AWESOME 👍👍👍👍👍👍👍 I keep on buying different colors, I'm in love with this stuff and it's Jeffree Star approved!!!!!!”

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Posted 6 years ago

“Terrific website, easy to navigate and find the right products. Very fast shipping.”

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Posted 6 years ago

“Great lipstick....... but the advertising shows wayyy more sparkles in it. Was a lil dissatisfied when I put it on. It was all lipstick and no gloss or sparkles”

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Posted 6 years ago

“Hi! I used your shade match and the color it chose was too dark for me so I am unable to even use the product. I’m sad about wasting that money. I have it a 2 because I receive the product quickly and I loved the tube with a pump! That was a great idea.”

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Posted 6 years ago

“Love the product!! Tried for the first time and it exceeded my expectations.😊”

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Posted 6 years ago

“Love love love”

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Posted 6 years ago

“The glitter flip lipstick lasted all day! I had a little dryness and a touch of flaking, but there was no feathering or fading. I love glitter and i think this is a fun lipstick to wear”

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Posted 6 years ago

“I received my order incredibly quickly and the products ordered surpassed my expectations. I ordered EYE LUSTRE GLITTER CRÈME-LIQUID EYESHADOW and GLITTER STORM LIPSTICK METALLIC GLITTER LIPSTICK, and they also sent a sample highlighter. The wear on the eyeshadow lasts all day and the lipstick (which smells like a cupcake!) lasted for hours, even with eating and drinking. Highly recommend.”

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Posted 6 years ago

“I love, love the watermelon hydrating primer! Great price and fast delivery. I will definitely buy again!”

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Posted 6 years ago

“Items came very quickly, items were in very good condition. Everything came in one box. Website is easy to navigate, although sometimes it can be challenging to find the US website. Overall, I had a very good experience.”

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Posted 6 years ago

“As expected!! Fast service, product as the image, and description.”

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Posted 6 years ago

“Pretty in Putty is NOT at all pink. It clearly looks pink on the website. I will never wear that color and seems too much of a pain to return one mini.....”

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Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews