US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast”

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Posted 4 years ago

“Glow on!!!”

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Posted 4 years ago

“Love the product, the shipping is quick and the communication is also very good.”

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Posted 4 years ago

“First order Quick delivery I like it, so far”

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Posted 4 years ago

“LOVE the products and ease of shopping, but your shipping charges are outrageously expensive compared to other sites. Will make me think twice before ordering again.”

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Posted 4 years ago

“I like all shades.”

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Posted 4 years ago

“I like the innovative products. I've tried the nail polish and really like them. The lip products I've tried so far are so-so. Some are better than others. The prices are a bit high but the sales are great.”

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Posted 4 years ago

“I love the wonderwand mascara It is the best I've tried. The applicator is super cool. I am anxious to try out the eyeshadow Palette.”

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Posted 5 years ago

“Very fast shipping”

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Posted 5 years ago

“Didn't get my package even though it said delivered”

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Posted 5 years ago

“Everything came packaged well and came in a decent amount of time. I enjoyed all but one product I received (the microblade brow pen).”

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Posted 5 years ago

“Fast shipping and great sales.”

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Posted 5 years ago

“It’s not too bad! I wanted something that would stay on for longer hours And a plump looks .”

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Posted 5 years ago

“Most of my make up was ok. 1 of my glitter flip is not what the picture described.”

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Posted 5 years ago

“I am usually wary of long wearing lipstick as it always feels uber drying. These were amazing - went on great and the glitter was perfect. It stayed on through two meals with no touch ups.”

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Posted 5 years ago

“I LOVE CIATÉ London! The products I’ve received so far and top notch!”

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Posted 5 years ago

“A bit over priced.”

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Posted 5 years ago

“Eyeshadow are beautiful I love the formula but one of my Palette was broken”

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Posted 5 years ago

“So excited we received the Edna and Miss Piggy collections today. One of the shadows in the Edna collection was broken but that’s ok Super excited to paint with these and do a video for you Deva”

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Posted 5 years ago

“I love Ciate. I buy all my makeup from them. The only thing that I'm not liking recently is the out of stocks. I've been waiting for my eyeliner too long, I had to go and buy something from a store. And it figures I don't like it. I will just keep waiting for Ciate to get some in.”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,080 reviews