US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice consistency and plenty of sparkle. Will buy again!”

Helpful Report

Posted 6 years ago

“Shipping time as very quick. I both chaos, undressed, and trouble - chaos was a little darker than the picture, and trouble is much brighter. But the glitter pop was perfect with all three! I would definitely buy these products again.”

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Posted 6 years ago

“Kinda expensive, which makes me think I might not purchase again. But the stickers are awesome and the quality is great, just wish they were more affordable.”

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Posted 6 years ago

“Glitterflips have great colors and sparkles but they are not long lasting.”

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Posted 6 years ago

“I love frosted lipstick.”

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Posted 6 years ago

“Absolutely love love love all the products I ordered. Will buy more in the future. Shipping time was beyond horrible, assuming it was partially due to the COVID-19 issues at hand.”

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Posted 6 years ago

“Very thick and not quite as glittery as I had hoped however it stays on a long time is pretty glittery and I do like it. Would buy again. Very fast shipping.”

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Posted 6 years ago

“The lipsticks I ordered are beautiful. I just wish all colors would have been in stock because I would have purchased more.”

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Posted 6 years ago

“Great communication. Their formulas are really great!”

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Posted 6 years ago

“I have been a fan since receiving this in an Ipsy bag one time. My favorite is the Infamous which you didn't have so I tried Scandal and Trouble. The colors are both vibrant and long lasting as always. As soon as the Infamous comes back in stock I would love two of them if there is a way to be informed of this. Always a Fan, CP”

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Posted 6 years ago

“I got 2 and both colors are beautiful but one of them came in with the applicator all bent up. So it’s hard to apply it”

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Posted 6 years ago

“I'm always excited to see what they have available, especially when it comes to opportunities to add a little sparkle to my collection.”

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Posted 6 years ago

“I haven’t tried it yet because there’s nowhere to go with this coronavirus .Because Jeffrey Starr try the lipstick that’s why I bought it because it’s approved by him”

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Posted 6 years ago

“Everything was as expected with my transaction. Package delivered without incident. I was happy with some of the items I purchased, but not all of them.”

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Posted 6 years ago

“two of the nail polishes are broken. The caps were cracked and leaked.”

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Posted 6 years ago

“Jessica Rabbit palette is really cute though some shades have a higher payout than others that appear equally vibrant in the pan. Glitter flip Forbidden and Iconic I really like but Whisper was stickier/my lips looks All wrinkly that didn’t show on YouTube reviews lol. Overall great company/products though.”

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Posted 6 years ago

“Good liquid lipsticks.”

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Posted 6 years ago

“Very prompt shipping.”

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Posted 6 years ago

“Good customer service. Prompt replies to emails. Amazing nail polish!”

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Posted 6 years ago

“I've only tried the liquid lips and have mixed reviews from the different collections, but overall a brand I like”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,080 reviews