US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered glitter flip in fortune. It was very dark compared to pictures and not very much glitter.”

Helpful Report

Posted 4 years ago

“I thought, since it had glimmer in the color, that it would not be a matte lipstick, I was hoping for a creme or gloss. The colors I chose would be best for a much younger woman. They do not look good on me at all. I am very sad that this product doesnt work for me”

Helpful Report

Posted 4 years ago

“Hi, I love Ciate products. I recently bought glitter Flipp in shade crush and I noticed different formula from other shades. This is sticky and not quite pleasant. Rest are awesome”

Helpful Report

Posted 4 years ago

“I loved everything I got from you guys but the only thing is , is I suggest you guys fix your website, I clicked infamous glitter flip shade and it said added to cart and I was super excited, I didn’t realize sooner what it actually added was “trouble” coral shade so yeah that’s the only thing , other then please restock it !”

Helpful Report

Posted 4 years ago

“Overall I have been pleased with my purchases from this brand. I have a few different kinds of products from lips to face powders and I seem to like them all. Still playing with them to see if I like them better than my other products but I am pleasantly pleased.”

Helpful Report

Posted 4 years ago

“I do love them and the sparkles pop just like advertised but one out of the two that I bought was dried out - almost like old and hard to use”

Helpful Report

Posted 4 years ago

“I really liked the finish of the lipsticks I received. They dried quickly and look amazing. I didn’t really see much of a glitter effect, though.”

Helpful Report

Posted 4 years ago

“Product arrived quickly. Was way darker and more berry colored than shown in the image on the website. But I still like the color and the product is long wearing which is very nice.”

Helpful Report

Posted 4 years ago

“I always hate buying new lipstick because it never looks as good on me as it does online. I bought Crush and it is beautiful but Forbidden is way to dark for me. I wanted to return it but it says it cannot be opened, how would I know if I liked it if I didn't open it? So I'm out of luck with this one. Crush is very pretty but I doubt I'll try another color since I cannot return it.”

Helpful Report

Posted 4 years ago

“affordable and great quality”

Helpful Report

Posted 4 years ago

“Reasonable prices, fast shipping.”

Helpful Report

Posted 4 years ago

“Got my items super fast, and at great prices with free shipping. There were a few things that were OOS that I really wanted that I could have gotten on Sephora, but exclusives I was able to only get here. Would have loved to have gotten some samples of other items they offer to have encouraged a future order directly from them.”

Helpful Report

Posted 4 years ago

“I would advise better descriptions on their products. Really fast shipment. I would buy from them again.”

Helpful Report

Posted 4 years ago

“Very pretty color; nice creamy formula and wears pretty good. The only reason I did not give 5 stars is because the glitter is on the outside layer of the lipstick so you never see any level of glitter on your lips but very metallic and pretty; just not glitter.”

Helpful Report

Posted 4 years ago

“The pigmentation of the eye-shadow palette is solid. Also, the colors are unique and fun!”

Helpful Report

Posted 4 years ago

“Quick delivery— glitter flip stays on all day. Just need more glitter.”

Helpful Report

Posted 4 years ago

“The glitter flips are not sparklingly as much, I guess they are not new anymore! ( I know they were on sale) rather then that, quality is great and they have a long wear! The nails polished are always great quality but I wished the color selection was more in the holidays theme including more neutral colors!”

Helpful Report

Posted 4 years ago

“I really like my products but I don't like how they send you promotion code and you can't use them. I purchase 6 of the flip glitter lipstick and the Jessica rabbit glitter lipstick.”

Helpful Report

Posted 4 years ago

“The only reason it’s not 5. Is because of the back and forth I had to go through to get my Forbidden glitter flip. Other than that, great company they where friendly (despite the run around) and I love the products”

Helpful Report

Posted 4 years ago

“Shipping was great, super timely and packaged well. Was a bit disappointed in the quality of the products for the price. Definitely glad I bought what I did while it was on sale. Probably would be very upset if I had paid full proce”

Helpful Report

Posted 4 years ago

US Ciate London is rated 4.1 based on 3,078 reviews