US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Out of this World colors, with a smooth texture. Prompt delivery. No complaints!”

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Posted 6 years ago

“Surprised how quickly after I placed the order I receive the items. Very satisfied with my purchase.”

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Posted 6 years ago

“I've gotten 3 different shades in the Glitter Flip lipstick and absolutely love them! (Crush, Surreal, and Valentine) They have the perfect amount of glitter, and they completely dry. You don't have to worry about smudging. Definitely recommend.”

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Posted 6 years ago

“Quick shipping and I appreciated the tracking and email notifications, thanks!”

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Posted 6 years ago

“Love the glitter flips!! Great packaging...everything came quick and lovely!”

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Posted 6 years ago

“I love Ciate products. New to them over the last year and I have not been disappointed. The Glitter Flips are my fave but the new Eye liner with the stamp is out of this world. Thanks for the awesomeness! ps....the nail polish are so posh!”

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Posted 6 years ago

“Love my new products!”

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Posted 6 years ago

“Love the packaging and use the products also as decorative. Response time quick with any questions and delivery has always been very prompt. I will continue to shop with Ciate London.”

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Posted 6 years ago

“Ciaté London’s is an amazing company! The customer service is outstanding and they respond within 1-2 hours from writing them.”

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Posted 6 years ago

“Fast shipping and their product is amazing!! It lasts all day until I take it off. One of the best lip colors ever!! And when it dries and you smush your lips together you get glitter...so amazing!! great product!!”

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Posted 6 years ago

“great sparkle”

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Posted 6 years ago

“Love it!! I did not believe it until I tried it. Buying more!!!”

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Posted 6 years ago

“Absolutely in love with this lip gloss!!! They all are amazing with so much sparkle. It arrived on a night I was having a party, seven different gals of all different ages used this gloss (each tried a different color) and we all loved it. So awesome that it’s like a stain and was still on after much eating and drinking. Will definitely buy this again!!!”

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Posted 6 years ago

“LOVE LOVE LOVE this lippy!! The color is a little different than the photos, but I think that is typical for any lip color online on different complexions. This lipstick is long lasting, wears well, and is definitely sparkly. I will be getting some more colors!”

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Posted 6 years ago

“Website was easy to use. My order came very quickly.”

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Posted 6 years ago

“Prompt delivery and updates referencing the same.”

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Posted 6 years ago

“Quick shipping, so far I am liking the mascara. Super rich in pigment, seperates my lashes, and does give me a bit of length.”

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Posted 6 years ago

“Love the products!! People stop me to ask about the nail polish (Cabret). Is there a store I could go to see the nail polish line. Would love to see colors in person. I’m in Bergen County, NJ”

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Posted 6 years ago

“Product does what it advertises”

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Posted 6 years ago

“Good product, Great service.”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews