Login
Start Free Trial Are you a business?? Click Here

US Ciate London Reviews

4.1 Rating 3,078 Reviews
75 %
of reviewers recommend US Ciate London
Company Reviews Product Reviews
3,592
 Questions Metrics
4.1
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read US Ciate London Reviews
Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kathryn Kersey
Verified Buyer
“Love their products. Fast shipping & cute packaging.”
Helpful Report
Posted 3 years ago
Jessica LeClair
Verified Buyer
“I’m in love with every product I bought. I’m definitely going to be buying more often and trying other products as well.”
Helpful Report
Posted 3 years ago
Lorrie Williams
Verified Buyer
“I'm in LOVE with their products!!! Especially their mascara 😍”
Helpful Report
Posted 3 years ago
Kris Faust
Verified Buyer
“The setting spray was cheaper than anywhere else with free shipping and I received it very quickly.”
Helpful Report
Posted 3 years ago
Shelli Hansen
Verified Buyer
“Great service and product!”
Helpful Report
Posted 3 years ago
Jacqueline Albers
Verified Buyer
“Fast shipping and pretty product. Would order again!”
Helpful Report
Posted 3 years ago
Maria Cua
Verified Buyer
“I first received the mascara through IPSY Fell in love”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“OMGGGG The best mascara I have ever tried in my life gives me eyelashes that look like I paid for them to be put on this is amazing I will buy this for the rest of my life thank you very much😊❤️”
Helpful Report
Posted 3 years ago
Jennifer Moylan
Verified Buyer
“Love your products. I have eye allergies and everything I've tried from Ciate so far does not trigger my allergies! Plus it looks good!”
Helpful Report
Posted 3 years ago
Colleen Trivigno
Verified Buyer
“Customer service was great! My first package came in damaged. I emailed the service line and they couldn’t have been any nicer. They replaced the damaged box and I received the new delivery in less than a week.”
Helpful Report
Posted 3 years ago
Alexa Heffernan
Verified Buyer
“First and foremost, your customer service is absolutely amazing. I had issues with delivery due to moving and a post man telling our post office that we had a change of address (which we didn’t yet as we hadn’t fully moved) and i never received my package. It was shipped back to seller. After contacting CS, I received a response under 24 hours and had a new package shipped out to my new address almost immediately. Thank you Kyle!!! Now on to the good stuff : i am obsessed with these products! I could never find a good setting spray that suited my skin. I received the watermelon burst in a box and ever since I am HOOKED. The smell is absolutely amazing, and my makeup lasts ALL day. I typically get oily after a few hours of wearing my makeup, but I can go all day now with out a problem. I am obsessed!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good customer service, quick shipment. Will but from again.”
Helpful Report
Posted 3 years ago
Kati Maloney
Verified Buyer
“Great product!”
Helpful Report
Posted 3 years ago
Ashley Taylor
Verified Buyer
“I love the watermelon setting spray! I get so many compliments when I use it!!”
Helpful Report
Posted 3 years ago
Lori Graham
Verified Buyer
“As far as products, i love them more than i expected to! The colors and quality are phenomenal! My NO FILT-HER was broken. When i opened the compact it all fell out in my lap but i emailed the customer service department and they’re looking into it. I also messaged Christine and she assured me it will be handled! Otherwise completely SATISFIED and in love! ♥️”
Helpful Report
Posted 3 years ago
Kelly Crandall
Verified Buyer
“Love the color changing lip colors from the CQ collection! Easy to use, stains lips, transfer resistant, and durable!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Product arrived faster than I thought and in good condition.”
Helpful Report
Posted 3 years ago
Kimberly Barnes
Verified Buyer
“Easy to order and super fast shipping!”
Helpful Report
Posted 3 years ago
Yesenia Carter
Verified Buyer
“Amazing quality!”
Helpful Report
Posted 3 years ago
Carmen Galindo
Verified Buyer
“Love them!!!”
Helpful Report
Posted 3 years ago
US Ciate London is rated 4.1 based on 3,078 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request