US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site didn’t do my lip colors justice!!!”

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Posted 5 years ago

“I received my purchase quick, I would recommend other people ordering from Ciate!”

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Posted 5 years ago

“Love the lipstick”

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Posted 5 years ago

“I own almost every shade of their glitter flip line. It's the first company I've ever done that with and it shows that they're worth it. All shades are accurate and never heavy to wear. I can imagine all their products are equivalent.”

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Posted 5 years ago

“Shopping on the website was easy and quick! I was informed throughout the entire shipping process and my items were delivered quickly! I love that their was no plastic involved in the packaging! It makes me feel better as a consumer and I will not hesitate to purchase Ciaté again in the future!”

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Posted 5 years ago

“I absolutely love my glitter flip lipstick!”

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Posted 5 years ago

“Shipped quickly and product exactly as advertised”

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Posted 5 years ago

“I seen a video of the lip glosses by Jeffrey Star and I had to try them. I was NOT disappointed! The colors are AMAZING and the glitter effect is outstanding. I will be ordering more!”

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Posted 5 years ago

“Fast shipping”

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Posted 5 years ago

“love the great sales and items i needed for all my nail and skin purchased im a newbie to the bran but im in love with the amazing quality of ciate london .thank you”

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Posted 5 years ago

“I love this brand, its my new favorite makeup brand.”

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Posted 5 years ago

“I decided to try the glitter flip because it was on sale. It arrived quickly. I loved it so much I’m buying more before the sale ends because I will end up paying full price when it does. I’m hooked.”

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Posted 5 years ago

“All the products were very well wrapped and were in perfect condition! Absolutely loved trying all the new products! Very pigmented and worth every penny!”

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Posted 5 years ago

“Thank you for help!! When my shipment was lost and Ciate London sent me the package again,that said a lot about this company the lipsticks are beautiful 💖💖”

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Posted 5 years ago

“Great products, and it came in record time. I had one of my products come in damaged but not unusable, but it was in a package of 30 things (advent calendar) so no harm no foul. Beautiful polishes though!!”

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Posted 5 years ago

“Love the sales. I’d heard great things about their products and found the prices more than competitive. Very pleased with my first experience.”

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Posted 5 years ago

“Awesome prices and fast shipping.”

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Posted 5 years ago

“I got all of my items quickly!”

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Posted 5 years ago

“I love everything from the highlighters to the matte lipstick. I will definitely keep ordering from this company.”

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Posted 5 years ago

“Great! Easy to use and good service!”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,079 reviews